In light of Health concerns globally, please refer to this page for information regarding cancellation, changes and refunds.
Flex Plus reward tickets can be refunded free of charge, but Flex rewards will incur a fee of USD 50. Saver Reward tickets and partner airline reward tickets can be refunded for a fee of USD 75. Once issued, reward tickets cannot be endorsed for travel on other airlines. Partially used tickets cannot be refunded or endorsed to another airline.