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Flight suspension

Last updated: 5 June 2017, 11:00 Dubai (GMT+4)

Entry guidelines to the UAE for Qatari Nationals and Foreign Expatriates residing in Qatar

According to updated guidelines issued by the UAE General Directorate of Residency and Foreigners Affairs, only Qatari nationals travelling with a UAE national who are first degree relatives (father, mother, husband, wife and children) will be granted transit and entry into the UAE. 

In addition, expatriates holding Qatari residency, transiting or requiring entry into the UAE, will be processed in accordance with the normal entry formalities as per their national passport.

Suspension of flights between Dubai and Doha with effect from 6 June 2017

As instructed by the UAE government, Emirates has suspend its flights to and from Doha, with effect from 6 June 2017, until further notice.

All customers booked on Emirates’ flights to and from Doha will be provided with alternative options, including full refunds on unused tickets and rebooking to alternate Emirates destinations.

Customers who booked through a travel agency should contact their travel agents.

Customers who booked with Emirates can process refunds for their tickets at www.emirates.com/refund or contact their local Emirates office. 

Frequently asked questions about flight refunds and rebooking can be viewed here.

We apologise for the inconvenience caused to our customers.

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Security alert

Last updated: 5 July 2017, 13:00 Dubai (GMT+4)

Travel to the USA: Electronics ban lifted from Dubai

Effective immediately, the electronics ban has been lifted for Emirates’ flights from Dubai International Airport to the U.S.A. Emirates has been working hard in coordination with various aviation stakeholders and the local authorities to implement heightened security measures and protocols that meet the requirements of the US Department of Homeland Security’s new security guidelines for all US bound flights. We would like to express our gratitude to the US and local authorities for their support and thank our customers for their understanding and patience during the last few months when the ban was in place.

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Operational changes

Last updated: 25 April 2016, 11:06 Dubai (GMT+4)

UAE visa for GCC residence permit holders
As of 29 April 2016, GCC residence permit holders will need to apply for a UAE visa before arriving in Dubai.

Last updated: 11 April 2016, 11:48 Dubai (GMT+4)

Baggage policy for Africa

For tickets issued on or after 15 April 2016
For itineraries commencing in any destination in Africa, the piece concept applies. Customers beginning their journey in Africa are allowed two bags of up to 23kg each in Economy Class, and two bags of up to 32kg each in First Class or Business Class. This will apply regardless of the country in which the ticket was purchased. If the free baggage allowance is exceeded, normal excess charges apply.

For tickets issued before 15 April 2016
The baggage allowance for passengers with tickets issued before this date on journeys originating in Africa will continue to be based on the weight concept. This applies regardless of the date of travel. If the free baggage allowance is exceeded, normal excess charges apply.

To see details of the baggage policies and the excess baggage rates for your journey, please use our baggage allowance calculator.

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