Flight status

Flight disruptions FAQs

• Emirates is operating some flights. Where are they going to? How can I book to be on one?

  Last updated: 16 March 2026, 20:19 (GMT +4)

  We are operating a limited number of flights until further notice. Customers can check the flight schedule for upcoming flights, as well as book seats to travel.

  Customers transiting in Dubai will only be accepted for travel if they also hold a confirmed booking for their connecting flight. You can check the flight schedule for the latest information.

  Emirates continues to monitor the situation and will develop our operational schedule accordingly.

• My planned travel date has already passed, and I don’t have a confirmed rebooking for my next flight. What do I do?

  Last updated: 16 March 2026, 20:19 (GMT +4)

  If your flight has been cancelled, please contact us for rebooking. If you booked with a travel agent, please contact the agent for rebooking.

  You may be able to amend your booking or rebook flights online within 72 hours of your original departure date by visiting Manage Booking or “Manage Your Booking” on the Emirates app.

• I have received a cancellation notification via email however on emirates.com or the Emirates app, the flight is still planned. Do I go to the airport?

  Last updated: 16 March 2026, 20:19 (GMT +4)

  Affected customers will receive a cancellation notice and will be advised on reaccommodation options. Please check flight status on emirates.com, to ensure your flight is operating before heading to the airport.

  If your travel plans have been affected, we’ll do our best to rebook you on the next available Emirates flight. This applies to most disrupted tickets, including journeys connecting beyond Dubai.

  You can review and manage your booking online through Manage Your Booking on emirates.com and in the Emirates App.

• I am booked to fly soon. How do I know whether I should go to the airport?

  Last updated: 16 March 2026, 20:19 (GMT +4)

  We are operating a limited number of flights, and our full flight schedule has not yet resumed.

  Please continue to check your flight status, even after you have checked in. You can also review the latest operational updates on emirates.com. 

  Make sure your details are up to date to receive notifications and check your email for changes or cancellations to your flights before travelling to the airport.

• Can I reschedule my flight without any fees?

  Last updated: 16 March 2026, 20:19 (GMT +4)

  Yes. If you are booked on a flight scheduled to depart up to and including 31 March, you can rebook on another flight to the same destination or another destination in the same region for travel on or before 30 April.

  You can amend bookings and rebook flights online within 72 hours of your original departure date by visiting Manage Booking or “Manage Your Booking” on the Emirates app, or contact us or your travel agent for support.

• How can I request a refund?

  Last updated: 16 March 2026, 20:19 (GMT +4)

  If your flight has been cancelled or you choose not to travel on a flight currently booked on or before 31 March, you can request a refund without any fees. If your trip includes multiple legs, you can request a refund without any fees for any unused part of the journey – i.e. onward travel via Dubai.

  To process your refund, please fill out this form if you booked directly with Emirates. Your refund will be processed in approximately 15 business days, but this may vary depending on your bank.

  If you booked via a travel agent, please contact them to process your refund and for updates on timelines.

• I am unable to make changes to my bookings online. What do I do?

  Last updated: 16 March 2026, 20:45 (GMT +4)

  If you cannot complete your changes through Manage Your Booking or on the Emirates App, please contact us to rebook. If you have booked through a travel agent, please contact them. You can also visit our retail stores worldwide.

• Will I still earn Skywards Miles if my flight was cancelled and you rebooked me onto another airline?

  Last updated: 16 March 2026, 20:19 (GMT +4)

  Yes, if your Emirates flight is cancelled and Emirates arranges travel for you on another airline, you will be eligible to receive Skywards Miles and Tier Miles per your original Emirates ticket once travel is completed.