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Wi-Fi and mobile connectivity interruption on some aircraft

Last updated: 21 September 2023, 13:36 Dubai (GMT+4)

Due to a satellite issue outside of our control, our customer Wi-Fi and mobile service may not be available on some of our A380 flights. We’re sorry for this inconvenience and hope to be back online again soon.



Reminder on carriage of personal electronic devices

Last updated: 20 November 2022, 13:07 Dubai (GMT+4)

Customers are reminded that they may not carry or check in more than 15 personal electronic devices (PED).

Personal electronic items should be packaged separately, and not taped or attached to another electrical item. For safety reasons, the authorities may confiscate items which are badly packaged or if the number of items carried exceed limit of 15 PEDs per passenger.

Please refer to our policies relating to the carriage of PEDs, batteries and other goods that may be restricted due to safety or regulatory requirements here.

Flight suspension

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Security alert

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Operational changes

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