Troubleshooting
Denied boarding compensation
Am I allowed to change the date or route of my compensation ticket?
Yes. You can change the date or the route (within the applicable zone) only for completely unutilized tickets, at no additional charge, as long as it’s within the ticket’s one year validity.
Related questions
- Can I give the voucher to family or friends?
- Will I receive an infant ticket if I was travelling with an infant?
- When will I get my voucher and where do I collect it from?
- Can I exchange my voucher for cash?
- Can my voucher be issued as two or more tickets?
- What will I receive as compensation if I’m not accepted on my flight?
- Who should I contact to change the date or route on my ticket?
- How can I convert my voucher into a ticket of my choice?
- Can I extend the voucher validity?
- Can I claim a denied boarding compensation ticket without the voucher?
- Am I entitled to earn Skywards Miles on the compensation ticket?
- Can I book the Emirates Chauffeur-drive service on my compensation ticket?
- Can I upgrade my compensation ticket using my Skywards Miles?