Membership tiers

Frequently Asked Questions

• How are my Tier Miles calculated?

  Tier Miles are calculated at the same rate as Skywards Miles; taking into account the fare you have paid, the route and the class of travel. Please note that you can’t earn Tier Miles through our partners, only on Emirates flights, flydubai flights and codeshare flights marketed by Emirates but operated by another airline.

  Use our Miles Calculator to see how much you will earn on your next flight.

  Remember, you can also move up to a higher tier by taking enough qualifying flights.

  Learn more about Emirates Skywards membership tiers.

• How do I keep my Silver, Gold or Platinum status?

  There are two ways to retain your tier:

  1. Earn enough Tier Miles by flying with Emirates, flydubai or on a codeshare flight marketed by Emirates but operated by another airline.
  2. Take the required number of qualifying flights* with Emirates and flydubai. Take the required number of qualifying flights with Emirates and flydubai. A ‘qualifying flight’ is a flight on Emirates, flydubai or a codeshare flight marketed by Emirates but operated by another airline, between the point of origin and point of destination of an outward or return journey.

  Once you have reached a new tier you have a fixed 12-month period in which to earn the Tier Miles you need to keep your status. During this time, you would need to save 25,000 Tier Miles or take 25 qualifying flights to remain in Silver, 50,000 Tier Miles or 50 qualifying flights to remain in Gold and 150,000 Tier Miles to remain in Platinum.

  If you have not managed to stay in your tier after your review date, you will move back to the previous tier. The rolling tier qualification system will resume, meaning we give you a review opportunity every month over the subsequent 12 to 13 months to allow you to regain your status.

  * A ‘qualifying flight’ is a flight on Emirates, flydubai or a codeshare flight marketed by Emirates but operated by another airline, between the point of origin and point of destination of an outward or return journey.

• Will I start to earn more Tier Miles when I get to Silver?

  You won’t earn additional Tier Miles for being a Silver, Gold or Platinum member. However, you can earn extra Tier Miles by travelling Business Class or First Class or choosing a Flex or Flex Plus fare.

• How do I move up to a higher tier?

  To move up to the next tier you need to earn sufficient Tier Miles or take enough qualifying flights during the tier qualification period.

  To reach Silver membership, you need to collect 25,000 Tier Miles (or take 25 qualifying flights).

  To reach Gold membership, you need to collect 50,000 Tier Miles (or take 50 qualifying flights).

  To reach Platinum membership, you need to collect 150,000 Tier Miles.

  Please check My Account for information about your tier status and key review dates. You don’t need to apply to move up a tier, as we will automatically move you to the next tier when you earn enough Tier Miles.

• Who is eligible for Emirates Skywards luggage tags?

  Silver, Gold and Platinum members are eligible for two personalised luggage tags per tier cycle. Skywards Skysurfers members are also eligible.

  Silver, Gold and Platinum members can get their luggage tags printed at the Business Class lounges at Dubai Airport. Platinum members will continue to receive their packs along with their personalised luggage tags.