Booking extras
Car hire
- Where can I find information about car hire bookings?
- Can Emirates Skywards members earn Skywards Miles when they book their car hire via the Emirates call centre or retail office?
- Can Emirates Skywards members earn Skywards Miles when they book their car hire via the CarTrawler’s website or call centre?
- When will a member receive Skywards Miles for the car hire booked through the emirates.com book a car page?
- Can members redeem Skywards Miles for booking made through the emirates.com car hire page?
- Is there a maximum number of Skywards Miles a member can earn when booking a car hire?
Chauffeur-drive services
Dubai Parks and Resorts
- Is there any shuttle buses?
- What number do I need to call for assistance or complaints?
- What is the validity of the park e-ticket?
- If I lost the email with the E-ticket, do I still have access to the Park?
- Where can I find information about timings, height restrictions, rides and shows?
- Do I have access to Jaan – E – Jigar Show at BOLLYWOOD PARKS™ Dubai?
Dubai stopover
Emirates special offers
Hotel bookings
- Can I book a hotel on emirates.com?
- Can Emirates Skywards members book their stay via the Booking.com website or call centre?
- Can Emirates Skywards members book their stay via the Emirates Contact Centre or Retail Office?
- When will I receive Miles for a hotel stay booked through emirates.com?
- Can members redeem Skywards Miles for stays booked through the emirates.com Book a Hotel page?
- Where can I find out more about Booking.com?
- Is there a maximum limit on the number of Skywards Miles a member can earn when booking a hotel stay?
Insurance
- I am only travelling one-way on Emirates, will I be able to purchase travel insurance policy?
- I have made changes to my Emirates flight booking. How can I change the details of my travel insurance policy?
- My credit card has been charged twice for travel insurance policy, who can fix this?
- Do I need health insurance to travel?
- What is covered under the travel insurance policy?
- How can I buy a travel insurance policy?
- Can I purchase travel insurance for one person?
- Is there a special rate for children?
- Can I cancel my travel insurance policy for any reason?
- Where can I find the full details of my travel insurance policy?
- What happens to my travel insurance policy if Emirates reschedules my return flight to a later date?
- What should I do if I lose my insurance confirmation and travel insurance policy or if I did not receive them via email?
- Do I have to carry a copy of my travel insurance policy document with me while travelling?
- What should I do if my travel insurance policy isn’t reflected in my itinerary?
- Does my personal baggage benefit cover theft?
- Can I purchase additional optional cover?
- Are there any important notices about the insurer or policy?
- How do I report a claim?
- How long will it take to process my claim?
- Where can I find a claim form?
- What is the time limit for filing a claim?
- Can I file a claim if Emirates has cancelled my flight?
Tours and attractions bookings
- Can Emirates Skywards members earn Skywards Miles when they book their tours and attractions via the Getyourguide’s website or call centre?
- Can I book tickets for tours and attractions on emirates.com?
- Is there a maximum number of Skywards Miles a member can earn when booking a tours and attractions?
- Can Emirates Skywards members earn Skywards Miles when they book their tours and attractions via the Emirates call centre or retail office?
- When will a member receive Skywards Miles for the tours or attractions booked through the emirates.com book tours and attractions page?
- Can members redeem Miles for booking made through the emirates.com tours and attractions page?
All FAQ topics
- Baggage and lost property
- Booking extras
- Booking with Emirates
- COVID-19 Information
- Cancelling or changing a booking
- Dubai International airport
- Emirates Business Rewards
- Emirates Skywards
- Managing your trip
- Our network and codeshares
- Privacy
- Special assistance and requests
- Travel Requirements
- Travel advisory
- Troubleshooting
- Working with Emirates