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Last updated: 15 August 2018, 12:32 Dubai (GMT+4)

Emirates flights to/from Cochin cancelled due to airport closure

Customers are advised that due to severe flooding at Cochin (COK) International Airport, all flights into/out of the airport have been suspended by the airport authorities.

The following Emirates flights to/from Cochin have therefore been cancelled:

EK530/1 15Aug18 - DXB/COK/DXB  - Cancelled

EK532/3 15Aug18 - DXB/COK/DXB  - Cancelled

 

EK530/1 16Aug18 -  DXB/COK/DXB  - Cancelled

EK532/3 16Aug18 -  DXB/COK/DXB  - Cancelled

 

EK530/1 17Aug18 - DXB/COK/DXB  - Cancelled

EK532/3 17Aug18 - DXB/COK/DXB  - Cancelled

 

EK530/1 18Aug18 - DXB/COK/DXB  - Cancelled

 

Customers connecting to flights to Cochin will not be accepted at the original point of departure till further notice.

Customers booked to travel to/from Cochin can opt to change their flights and postpone their departure up to 7 days later than originally booked and are requested to contact their travel agent or booking offices to make changes to their bookings. Customers are also advised to ensure their contact details are correct by visiting Manage Your Booking to receive update notifications.

The situation is being closely monitored. We apologize for any inconvenience. The safety of our passengers and crew are our top priority.

Last updated: 5 June 2017, 11:00 Dubai (GMT+4)

Entry guidelines to the UAE for Qatari Nationals and Foreign Expatriates residing in Qatar

According to updated guidelines issued by the UAE General Directorate of Residency and Foreigners Affairs, only Qatari nationals travelling with a UAE national who are first degree relatives (father, mother, husband, wife and children) will be granted transit and entry into the UAE. 

In addition, expatriates holding Qatari residency, transiting or requiring entry into the UAE, will be processed in accordance with the normal entry formalities as per their national passport.

Suspension of flights between Dubai and Doha with effect from 6 June 2017

As instructed by the UAE government, Emirates has suspend its flights to and from Doha, with effect from 6 June 2017, until further notice.

All customers booked on Emirates’ flights to and from Doha will be provided with alternative options, including full refunds on unused tickets and rebooking to alternate Emirates destinations.

Customers who booked through a travel agency should contact their travel agents.

Customers who booked with Emirates can process refunds for their tickets at www.emirates.com/refund or contact their local Emirates office

Frequently asked questions about flight refunds and rebooking can be viewed here.

We apologise for the inconvenience caused to our customers.

Flight suspension

We don't have any updates at the moment.

Security alert

Last updated: 23 January 2018, 10:14 Dubai (GMT+4)

New baggage rules – baggage screening and smart bags

Updates to checked baggage screening

For your safety, the General Department of Airport Security is required to inspect all checked baggage. Therefore, during the screening process some bags may be opened for further inspection. 

To avoid missing your flight and baggage delays, Dubai International airport, the Dubai Airport Police and Emirates have agreed to a new bag check process in which customers no longer need to be present for the open-bag inspection. Instead, the Dubai Airport Police in the presence of an Emirates representative will open and inspect the bags.

In the case where these inspections are required, your bag(s) will be opened and the contents searched for prohibited items only. Any items found that are prohibited in checked baggage due to safety and security concerns will be confiscated. Please visit our Dangerous Goods page for a full list of prohibited items. 

Upon completion of the inspection process, the contents will be returned to your bag and you will receive a letter from Dubai International airport explaining the reason the bag was opened. In some situations, customers may be requested in person for the bag inspection. For more information, please visit the Dubai International airport website. 

Smart baggage restrictions

In line with IATA regulations, there will be restrictions on smart bags as checked-in or carry-on baggage on all Emirates flights as follows:

For cabin baggage:

  • Smart bags are allowed in the cabin if the battery is removable and within the cabin baggage size and weight limits.
  • The battery can remain installed as long as the smart bag is completely powered off.
  • If the battery is not removable, the smart bag can’t be carried on an Emirates flight.

For checked baggage:

  • Smart bags are allowed in checked baggage if the battery is removed and carried in the cabin.
  • If the smart bag exceeds the cabin baggage size/weight limitations for the route, or the battery is not removable, then the smart bag can’t be carried on an Emirates flight.

Operational changes

We don't have any updates at the moment.