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Help
Our contact details in Tokyo
Please select a city below to view contact information. Ticket offices may not be open on public holidays.
General queries:
+81367434567+81367434567Additional notes:
Japanese language will be available 09:00 - 18:00 (Monday - Friday). English speakers are available to assist 24 hours, meaning we can answer your call sooner in this case.
Airport Office (Haneda) - Tokyo
Telephone
No ticketing facility at Haneda airport
Additional notes:
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.Additional notes:
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.
Airport Office (Narita) - Tokyo
Telephone
No ticketing facility at Narita airport
Working hours
Additional notes:
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.Additional notes:
Town office is closed/ Only call centre available. Refer to Tokyo Town Office information.
Ticket Office - Tokyo
22F Ark Mori Building,
1-12-32 Akasaka, Minato-ku, Tokyo
Closed for weekends and public holidays
The Ticket Office is closed 13:00-14:00. Please bring photo ID to present to building reception for the entry into the building.
Contact Centre +81367434567 available 24/7 for English.
The Ticket Office is closed 13:00-14:00. Please bring photo ID to present to building reception for the entry into the building.
Contact Centre +81367434567 available 24/7 for English.