Emirates operates complimentary bus services for passengers holding a flight ticket and traveling to and from Osaka and Nagoya, and from Haneda—see the schedule below.
From Nagoya to Kansai Airport (KIX)
Departure | Arrival |
---|
3.30pm | 6.50pm |
From Kansai Airport (KIX) to Nagoya
Departure | Arrival |
---|
8.00pm | 11.20pm |
From Haneda Airport (HND) to Tokyo Station
Departure | Arrival |
---|
11.59pm | 12.40am |
From Haneda Airport (HND) to Shinagawa Station
Departure | Arrival |
---|
11.59pm | 12.30am |
Pickup and drop-off points
Nagoya
Monday to Sunday
Pickup location: JR Nagoya station, A berth bus area. You can check the map as reference.
Kansai Airport (KIX)
Monday to Sunday
Pickup location: 1F Arrival Lobby outside the North Exit. You can check the map as reference.
Haneda Airport (HND)
Pickup location: Haneda Airport Terminal 3 charter bus parking spot. Passengers to follow ‘Charter Bus Parking’ signage outside arrivals.
Tokyo Station
Drop-off location: Tokyo Station, Marunouchi North Entrance
Shinagawa Station
Drop-off location: Shinagawa Station, Konan Entrance, Bus stop 7
Terms & Conditions
- The complimentary bus service is operated by a third-party service supplier, which bears full responsibility for insurance and liability for the entire bus trip. In case of unexpected off-schedule operation due to traffic jams or other conditions, such as weather, the supplier will try to find alternative routes; however, there is a possibility that the bus service will arrive late or be canceled. In some instances, passengers may not be allowed to board the bus due to the supplier’s security conditions. Those cases will be exempt from Emirates’ liability. In this case, Emirates will not provide alternative transportation or compensation for travel expenses.
- Bus service must be booked at least 24 hours in advance. Passengers who have not made a reservation for the bus may be accepted, depending on seat availability, as long as they hold valid flight tickets.
- Our normal baggage allowance applies; storage space on the bus is limited. In case of excess baggage, you can use an unaccompanied delivery service at your own expense. No baggage exceeding the free baggage allowance and size will be accepted on the bus.
- Passengers are required to board the bus 15 minutes prior to departure time. Please also check the latest departure and arrival times.
- If you miss your scheduled bus, Emirates will not bear any transportation expense since this is a complimentary service.
- If you would like to add a bus segment after your ticket has been issued from emirates.com or the Emirates call center, please contact your local Emirates office.
- If you would like to add a bus segment to a ticket issued from a travel agency, please contact the travel agency where you purchased a ticket.
- Customers under the age of 16 cannot use the bus service alone.
- You are required to wear a seatbelt while riding the bus.
- Wearing a mask is not mandatory. However please wear a mask if you feel unwell.
- The bus service may be canceled the day before if there are no passengers booked.
- Cannot be used with other airline tickets (other than ticket number starting from 176).
- For more information, please contact your local Emirates office or the travel agency from which you purchased your ticket.
Additional terms and conditions for Nagoya–Osaka service:
- The bus service is only available to passengers booked on an Emirates flight into/out of Kansai Airport on the same day. However, if you cannot take the bus on the same day due to quarantine issues at arrival, etc., you can rebook the next operated bus service from Kansai Airport to Nagoya Station. Rebooking for any reasons other than those mentioned earlier are prohibited
- Please contact staff at the bus meeting place and provide them with your name.
- If you purchased your ticket including the bus segment from emirates.com, please select "Nagoya Station" as your departure or destination at the time of booking.
- Please refrain from waiting in the JR Bus waiting room or other facilities nearby.
- There is no toilet on the bus. The bus will stop for a short break only once while driving. Passengers cannot join or leave the bus from the short break point