Emirates Business Rewards

These are the flights and upgrades that you can book using your Business Rewards Points. "Dynamic" refers to the flexibility of being able to redeem Points for most Emirates flights, in all travel classes and on all fare types. The number of Points you need for a flight will depend on seat availability and the fare on that day. The number of Points you need for an upgrade will depend on seat availability and the fare difference between the two classes.

Emirates Business Rewards is our corporate loyalty program; it is open to organizations of all sizes around the world. As a member, your organization will earn Business Rewards Points whenever your employees or guest travelers fly on Emirates, which you can then spend on Dynamic Reward flights and upgrades. Individuals can also earn Skywards Miles on the same flight if they’re Emirates Skywards members. There’s no limit on how many employees can join the program and no minimum travel spending to join.

Emirates Business Rewards is open to any organization, but it’s designed to offer benefits to small and medium-sized organizations that don’t have corporate travel agreements with Emirates.

If your organization’s travel volumes qualify for a corporate travel agreement, we offer a range of commercial products to meet your needs, specifically designed to cater to your travel requirements. Therefore, if your organization already has a corporate travel agreement with Emirates, it won’t be eligible to join the Emirates Business Rewards Program.

Yes, you can register your organization under two different names, as long as you have a different trade license number for each.

If you’re part of a group of companies, you can register subsidiaries under the same trade license number. We’ll credit Points to the account whose number is given in the booking. It’s not possible to transfer Miles or Points between accounts or merge accounts at a later date.

Your trade license is a legal document that gives you the right to operate a business in your city or country. We need a copy for our records to show that your business has been legally approved by your local government.

An employee is someone who works for your organization, has a valid email address, and would like access to your Emirates Business Rewards account. Employees can make their own bookings and choose to pay themselves or send the booking to the Program Administrator for payment.

A guest traveler could be someone who works for your organization, a consultant traveling on behalf of the organization, or someone who doesn’t have a valid email address (for example, in the case of construction and marine companies, where staff work on a rotational basis). A guest traveler won’t have access to your Emirates Business Rewards account; all bookings for guest travelers must be made by the Program Administrator.

No, Business Rewards Points cannot be combined with Skywards Miles or vice versa.

For tickets issued on or after 1 April 2019, Business Rewards Points will be valid for two years. They will expire on the last day of the month when the flight was completed.

For example, if you completed your flight on 15 September 2018, your Points would be valid until 30 September 2020.

No, we can’t extend the validity of Business Rewards Points.

No, only an employee or a designated travel manager can register your organization for the program.

No, your employees can live in any country and still be part of your organization’s Emirates Business Rewards account.

No, an employee can only be registered under one organization at any given time.

You can now make bookings online from your Emirates Business Rewards page. Choose to pay with a personal payment method, or send a request to the Program Administrator for payment with corporate funds.

You can also book business travel through an Emirates Contact Center, ticket office, or travel agent. Just give your Emirates Business Rewards membership number and pay with a personal payment method.

While Emirates Business Rewards doesn’t give you access to lounge benefits, you’ll continue to benefit if you travel in First Class or Business Class and if you’re an Emirates Skywards member (depending on your tier status). You can find more information on the Emirates Skywards Membership tiers(opens in the same window) page.

You can earn Points on all publicly available fares. You won’t earn Points on corporate, group, and tour fares or any other formally negotiated fares, as these are already reduced.

The main differences between the fare types are the changes you can make to your ticket and the upgrade options available.

• A Special fare is our lowest fare, but some restrictions apply.
• A Saver fare is slightly more flexible than a Special fare.
• A Flex fare allows changes and cancellations for a fee.
• The Flex Plus fare is a totally flexible and unrestricted fare.

If you’re traveling in Economy Class on a Special or Saver fare ticket, you’ll need to pay for Advance Seat Selection(opens in the same window) .

If you’re making a booking online via your Emirates Business Rewards account, you’ll need to pay online or choose from the payment options available in your country.

Whenever you book through an Emirates Contact Center or ticket office, or a travel agent, you’ll need to make your payment via the same channel.

Remember to give your organization’s Emirates Business Rewards membership number at the time of booking.

If you’re a Program Administrator, you can pay for online booking on behalf of other employees and guest travelers on your organization's Business Rewards account (providing credit card payments are available for the country of departure).

All Program Administrators, employees, and guest travelers can make payments through their agreement with their local travel agent.

Yes, you can use third-party payment options through Emirates Contact Centers, ticket offices, or emirates.com, where applicable.

Yes, the Program Administrator just needs to add the name on the passenger details page when making a booking. They can also select an employee or guest traveler from the travel management page within the account and add additional passengers on the passenger details page.

If you booked online or through an Emirates Contact Center or ticket office, you can make changes online through Manage a Booking or through an Emirates Contact Center or ticket office.

If you booked through a travel agent, any changes must be made by the travel agent who made the original booking.

If you’re booking an upcoming trip or have completed part of your journey, you can add your membership number on emirates.com under ‘Manage your Booking,’ or through the Emirates Contact Center or sales office. If you have completed your trip, you can ask your Program Administrator to claim your missing Points by submitting this form.

Your travel agent can add your Emirates Business Rewards membership number to your booking at any time before travel begins, or if you’ve only completed part of your travel. Just ask the agent to amend the booking in one of the formats below, replacing EK888XXXXXX with your Emirates Business Rewards membership number.

It must be in the exact format shown, including spaces.

If you have completed your trip, you can ask your Program Administrator to claim your missing Points by submitting this form.

You will earn Business Rewards Points on flights where your ticket meets the following conditions:

• Issued on an Emirates document (the ticket number begins with 176)
• Emirates flight number (EK)
• Emirates-operated flight
• Booked through the Business Rewards online portal, an Emirates Contact Center or ticket office, or a travel agent

No, Business Rewards Points can only be credited for flights taken after the organization joined the program.

Your organization will earn 1 Point for every USD 1 spent on the base fare and carrier-imposed charges (or fuel surcharges, where applicable). You won’t earn Points on taxes or any other fees.

Yes, as long as the travelers are Emirates Skywards members. They will earn Skyward Miles and the organization will earn Business Rewards Points on the same flight. Just make sure the individual's Emirates Skywards membership number is given in the booking along with the organization's Emirates Business Rewards membership number.

Yes, as long as your Emirates Business Rewards membership number was added to the booking before the flight. We will credit Points to your account within four weeks of the date of travel.

No, Business Rewards Points are only credited once the flight has been completed.

No, you won’t earn Business Rewards Points if you paid for your ticket using Skyward Miles or Business Rewards Points.

No, your Emirates Business Rewards number will stay the same.

Beginning September 1, 2016, you’ll need to log in to your account using the email address you used when you registered for Emirates Business Rewards.

No, it’s not possible to purchase Business Rewards Points.

No, it’s not possible to transfer Business Rewards Points between accounts.

If Business Rewards Points haven’t been credited to your account, you can make a Business Rewards Points Claim within four months of the flight. Simply log in to your Emirates Business Rewards account.

Business Rewards Points may not have been credited to your account for several reasons:

• The payment is still being processed, or the itinerary is not yet flown or is only partially flown.
• The travel agent didn’t enter your Business Rewards membership number in the booking.
• The fare wasn’t eligible to earn Points; for example, the ticket was purchased under a corporate, group, or tour fare or other formally negotiated airfare.

In light of Health concerns globally, please refer to this page(opens in the same window)  for information regarding cancellation, changes and refunds.

A Program Administrator is the person who registers your organization into the Emirates Business Rewards program. That person should be an employee of the organization or a designated travel manager. The role may be reassigned at any time to another individual enrolled in the account. A maximum of five Program Administrators can be added to your account. Program Administrators can edit the company’s profile; add and remove employees and guest travelers; and book, approve, pay for, and manage travel. They can also use Points to book Dynamic Reward flights and upgrades.

When a person on your Business Rewards account leaves your organization, that person will need to be removed from your organization’s Business Rewards account. As only Program Administrators can remove other Program Administrators, employees, or guest travelers from an account, it’s important to have multiple Program Administrators on your account.

Any employee who manages travel, or a designated travel manager, should take on this role. We recommend also adding a senior manager or owner as a Program Administrator.

Yes, but you should also add an employee or dedicated travel manager within your organization as a Program Administrator.

If you’re the Program Administrator, you can edit your organization’s profile, including the address and phone number. If you need to change your organization name or trade license number, you need to make a formal request by filling out the Business Rewards query form(opens in the same window) .

If you’re the Program Administrator, you can check your organization’s Business Rewards Points balance online by logging in to your account on emirates.com.

If you’re the Program Administrator, you can view your organization’s earning and spending activity by logging in to your account and going to the Overview and Reports tab.

You can invite employees to join your organization's account from the Travelers section of your Business Rewards website. Simply enter the email addresses of the employees to be invited; an invitation will be sent asking them to set up their personal profiles. Once they are linked to the account, employees can book and manage their own business travel.

Invitations are valid for seven days from the day they are sent. If the invitee doesn't accept within this time, you will need to send a new invitation.

The Program Administrator for your Emirates Business Rewards account can use Points to book Dynamic Reward flights and upgrades.

If you’re the Program Administrator, you can use Business Rewards Points to book Dynamic Reward flights and upgrades. Points can only be spent on flights operated and marketed by Emirates.

If you’re the Program Administrator, just follow these steps to book a Dynamic Reward flight using your Points:

• Log in to your Emirates Business Rewards account.
• Check the box for "Book Business Rewards Travel."
• Select the Dynamic Reward Flight icon.

Your Dynamic Reward ticket is valid for the same amount of time as all commercial tickets.

The number of Business rewards Points you need for a Dynamic Reward flight depends on the fare on that day and the fare type you choose. It won’t be a fixed value. The number of Points needed for a Dynamic Reward flight will be shown on the booking page when you’re logged in to your Emirates Business Rewards account.

You can cancel unused and valid Dynamic Reward Flight bookings* by using the link in Manage a booking(opens in the same window) . If you don’t see this option for any reason, or your booking is no longer active but you still wish to request a refund, you can still cancel your booking and request a refund(opens in the same window) . Any Points that have expired won’t be refunded.

Yes, a Program Administrator can upgrade an existing Dynamic Reward flight to the next cabin using Business Rewards Points.

Taxes, fees, and charges must be paid at the time of booking using the payment options available on emirates.com.

Dynamic Reward flights and upgrades can be made online at any time between 11 months and 6 hours before a flight departs, subject to seat availability and the fare type conditions.

Yes, you can book a one-way Dynamic Reward flight.

You can refund a Dynamic Reward flight or upgrade as long as the commercial fare rules allow cancellation or refund. However, we’ll only refund unexpired Business Rewards Points back to your account. If your Points have expired, only taxes will be refunded. To receive a tax refund for an expired Dynamic Reward Flight or Upgrade, please complete the Eticket Refund Request(opens in the same window)  form.

If you’re a Program Administrator, you can upgrade flights by logging in to the Emirates Business Rewards bookings page on emirates.com. Dynamic Reward upgrades are only available for bookings made online at emirates.com, through Emirates Contact Centers and ticket offices, or via your travel agent. All Dynamic Reward Upgrades must be processed through the Business Rewards page in the following steps:

• Log in to your Emirates Business Rewards account.
• Go to the Bookings tab.
• Select the itinerary to be upgraded under Upcoming Travel.
• Select the Upgrade option.
• On the next screen, choose the cabin to upgrade to.
• Follow the usual booking process.

Most Emirates fares can be upgraded using Business Rewards Points, subject to seating availability and applicable upgrade restrictions.* Tickets eligible for upgrades cannot be upgraded later than six hours before departure. Please review Fare Conditions and applicable restrictions on emirates.com at the time of booking.

Special fares, our most affordable fares, are not eligible for upgrades. Saver fares in Economy Class and Business Class can be only be upgraded within 48 hours prior to departure (before online check-in). Flex and Flex Plus fares in Economy Class and Business Class can be upgraded at any time before departure based on availability.

^{*Tickets eligible for upgrades cannot be upgraded later than six hours before departure. Please review Fare Conditions and applicable restrictions on emirates.com at the time of booking.}

You’ll need to upgrade all the passengers in the booking.

The number of Points you need for a Dynamic Reward upgrade will depend on seat availability and the fare difference between the two classes. The number of Points you need to upgrade a particular trip will be shown on the booking page when you’re logged in to your Emirates Business Rewards account.

When you travel to some destinations, there may be additional taxes or charges for upgrading to a higher class. If there are any additional amounts to be paid, we’ll let you know when upgrading your booking; you can pay the extra taxes or charges online by credit card during the upgrade process.

You’ll be able to enjoy all the benefits of your upgraded class of travel, including extra baggage allowance, lounge access and Chauffeur-drive(opens in the same window) *. The fare conditions of your original ticket will continue to apply at all times. So if there are any fees or charges applicable to your original ticket, they will still apply even after upgrading with Business Rewards Points.

To cancel your upgrade, please contact your local Emirates office or Emirates Сontact Сenter(opens in the same window) . All unexpired Business Rewards Points will be credited back to your account. Conditions apply.

No, all tickets must be paid for using the available payment options(opens in the same window) . For Dynamic Reward Flight bookings, only taxes and surcharges can be paid for using available payment options.

Your organization will only earn Business Rewards Points on the original class of travel that was paid for with cash or credit card.