Help Center

What is a stopover?

If your itinerary takes you via another city and you'd like to spend some time there before continuing to your final destination, tell your reservations agent or use the Stopover tab on the main Make a Booking page.

For example, if your route is Dubai to Melbourne via Singapore, you may choose to stop over in Singapore. Generally, stopovers can be added to your ticket free of charge. Be sure to ask your reservations agent about exclusive hotel rates and offers for our stopover passengers.

All related questions

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Flights and Emirates services


Please call this number for questions related to flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services.

Hotel reservations

Please call or email customer.service@booking.com (opens your default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer questions related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.