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Eligibility:

The Emirates Expo 2020 Dubai single-day pass offer is open to all individual Emirates passengers who:
  • have purchased a ticket with arrival in Dubai between October 1 and March 31
  • have commenced an Eligible Journey on Eligible Flights between October 1, 2021 00.01 a.m. and March 31, 2022 11:59 p.m. (Dubai time)
An Eligible Ticket is defined as:
  • any with prefix 176
  • any purchased via emirates.com, Emirates App, Emirates Retail or Contact Centers, or via a travel agent
  • any eligible for normal Skywards Miles accrual, per Emirates Skywards Program Rules
  • any inbound or one way ticket to Dubai 
An Eligible Fare is defined as Special, Saver, Flex or Flex Plus in Economy Class, Business Class or First Class.
 
An Eligible Journey is defined as:
  • any inbound or one way ticket to Dubai
  • any connecting flight with a minimum stay in Dubai of 6 hours (per scheduled arrival and departure times on ticket)
An Eligible Flight is defined as:
  • an Emirates marketed flight with EK designator, operated by Emirates or flydubai
  • all other codeshare and interline flights are excluded from this offer

Lost passes:

  • If you lose your complimentary one-day pass, you can enter your booking reference or ticket number again and the pass will be re-sent to you at the email address you gave originally.

Cancellations and changes:

  • You can choose not to use your complimentary one-day pass without having to contact us to cancel. 
  • The complimentary one-day pass does not have a monetary value and can’t be exchanged for a cash refund.  
  • If your Emirates flight booking has changed, you will need to provide your updated booking reference when you request a new complimentary pass. You won’t need to request a new pass if your booking reference stays the same.  
  • We may revoke or cancel this offer or your complimentary Expo 2020 day pass without notice in the event that your Emirates flight booking is canceled or refunded. 

Privacy and data protection:

  • We take your privacy seriously and only use your personal data to provide you with the products you purchased and enhance the quality of our service. Read our Privacy Policy to learn more about how we keep your information safe.

Additional terms and conditions:

  • We may revoke or cancel this offer or your complimentary Expo 2020 day pass without notice in the event that your Emirates flight booking is canceled or refunded. 
  • We may amend or modify these terms and conditions at any time without advance notice. Any amended or modified terms will become effective once posted on our website and will apply to this offer and your use of your complimentary Expo 2020 day pass. 
  • In no event will we be liable to you in any form for any losses you may sustain, whether direct or indirect in nature, arising out of your use of your complimentary Expo 2020 day pass, or this offer.
  • This offer be governed by and construed in accordance with the laws of Dubai and the federal laws of the United Arab Emirates, as applicable. You agree to grant jurisdiction over yourself to the Dubai Courts and designate it as the exclusive forum for resolution of all disputes arising under this offer.

Expo 2020 Dubai Terms and conditions: