Terms and Conditions
We’re no longer issuing travel vouchers if your plans have been affected by COVID-19. You still have the option to keep your ticket and use it over the next 24 months. Find out more about keeping your ticket for a future flight.
How to use your voucher
If you’ve already exchanged your ticket for a travel voucher, you can use it for future flights or on any Emirates service. It’s valid for one year from the date of issue and you can extend the validity for another year if you’re unable to use the full value in that time.
If you have been denied boarding on a confirmed Emirates flight, you can continue your journey using our Denied Boarding compensation voucher.
Please be guided by these terms and conditions when you book using your ‘Emirates Voucher’ issued as compensation (Denied Boarding) via emirates.com or an Emirates contact center.