Should you be eligible for a refund (for example, because of unused taxes) following your booking change made at emirates.com, you will receive a credit note (EMD), sent to your email address. This credit note is valid for one year from the date it is issued, i.e. from the date you changed your booking. This credit note can be used to pay for future travel on Emirates, or refunded - please contact your local Emirates office for more information on this.
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Please call or email firstname.lastname@example.org (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.
Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.
Please call or email email@example.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.
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