Flex Plus reward tickets can be refunded free of charge, but Flex rewards will incur a fee of USD 50. Saver Reward tickets and partner airline reward tickets can be refunded for a fee of USD 75. Once issued, reward tickets cannot be endorsed for travel on other airlines. Partially used tickets cannot be refunded or endorsed to another airline.
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Please call or email firstname.lastname@example.org (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.
Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.
Please call or email email@example.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.
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