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Help Centre

What are Family Bonus members?

You can add Family Bonus members to your account and you’ll earn Skywards Miles whenever they travel on Emirates or codeshare flights. You can nominate a maximum of eight family members. Eligible Family Bonus Members are spouse, parents, siblings, children, grandparents, grand children, in-laws, step parents, step children and maids.

If you’re the Family Head of a Family Bonus programme, you will earn 20% of the base Skywards Miles collected by nominated family members plus 20% of any Business Class or First Class bonuses. Family Bonus members don’t earn Tier Miles for the Family Head.

Family Bonus members can join Emirates Skywards at any time and begin to earn their own Miles by visiting the Join Now page.

You can claim Miles for a Family Bonus member on our Claim Miles page under the My Account section.

Learn more about the Family Bonus programme.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

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Please call this number if you need to make a claim.