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Help Centre

Get in touch

Please complete the below Emirates Best Price claim form in English. If your claim meets the requirements (Terms & Conditions), we will process your refund within 28 days. Only submit the form provided you meet the conditions in the checklist below.






 

Call us

The contact information will be updated if you change the value in the Choose Your Country combo box.

Hotel booking

Please call or email customer.service@booking.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.