Under the European Union General Data Protection Regulation, you can ask for information about your personal data and make other requests regarding your personal data.
This form is for privacy requests only. For other self-service tasks like claiming Skywards Miles, requesting tax receipts, making profile updates and more, browse the Help section to find the right form for your request type. You can also use the below links for specific requests like –
Click here to request for your Proof of travel certificate for Tax or Insurance purposes.
Click here to request for your Cancelled Flight certificate.
Click here for any insurance questions, or to submit a claim.
If you're an Emirates Skywards member you can log in to automatically validate your identity and provide us with your profile information.
Please review our Privacy Policy which explains: what personal information we collect and when and why we us it; the legal basis for using personal information; how we share personal information with others; how we use personal information for marketing purposes, profiling and analytics; where personal information is transferred globally; how we protect and store personal information; how we use cookies; the legal rights available to help manage your privacy; and how to contact us if you have any questions related to privacy.
I would like to make a request for:
Access
Restriction/Objection/Erasure
Rectification
Transfer or Portability
Please describe in detail how we can help you with your request.For information on your rights under applicable law, please refer to our Privacy Policy.
3000 characters left
You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.
How should we contact you?
I confirm all the details I've entered are correct. For more information on how we use your personal information, please see our privacy policyprivacy policy will open in a new tab.