Travel updates

Emirates is suspending check-in for all customers in our network travelling with onward connections through Dubai until 2359hrs [GMT] on 19 April. This is to support operations recovery from the recent bad weather at our Dubai hub. 

Passengers already in Dubai and in transit will continue to be processed for their flights.

Customers travelling to Dubai as their final destination may check-in and travel as usual. Customers can expect delays to departures and arrivals and are advised to check the latest flight schedules on emirates.com.

Impacted customers should contact their booking agent or Emirates Office for rebooking options.

We’re experiencing huge volumes of calls at the moment and we apologise if you can’t get through right away. We’re doing everything we can to help you with your travel plans. Here are some more ways you can get in touch with us.

Emirates extends our sincerest apologies to impacted customers who have experienced delays and disruption to their travel plans. We appreciate how difficult it is for everyone affected. 

Our teams are working hard to restore our scheduled operations as soon as possible.

Our Contact Centres are experiencing a large volume of interactions due to heavy rains in Dubai and you may experience long wait times before we can answer you.

• If your query is not related to travel within the next 48 hours, please contact us later.
• You can make a new booking on emirates.com or change an existing booking by contacting your booking agent.
• If you want to find out about your flight operations, please check flight status on the website for the latest flight status.
• To receive flight updates and notifications, please ensure you've provided us with your latest contact details. You can update these here Manage Your Booking.

Our Contact Centres are experiencing a large volume of interactions due to heavy rains in Dubai and you may experience long wait times before we can answer you.

• If your query is not related to travel within the next 48 hours, please contact us later.
• You can make a new booking on emirates.com or change an existing booking by contacting your booking agent.
• If you want to find out about your flight operations, please check flight status on the website for the latest flight status.
• To receive flight updates and notifications, please ensure you've provided us with your latest contact details. You can update these here Manage Your Booking.