Troubleshooting
Denied Boarding Options Voucher
When will I get my voucher and where do I collect it from?
You’ll receive your voucher at the Emirates Airport Services office, as soon as it is established that you’re not able to make it on to the flight.
Related questions
- Will I receive an infant ticket if I was travelling with an infant?
- What will I receive as compensation if I’m not accepted on my flight?
- How can I convert my voucher into a ticket of my choice?
- Can I exchange my voucher for cash?
- Can I give the voucher to family or friends?
- Can my voucher be issued as two or more tickets?
- Who should I contact to change the date or route on my ticket?
- Can I book the Emirates Chauffeur-drive service on my compensation ticket?
- Am I allowed to change the date or route of my compensation ticket?
- Can I claim a denied boarding compensation ticket without the voucher?
- Am I entitled to earn Skywards Miles on the compensation ticket?
- Can I upgrade my compensation ticket using my Skywards Miles?
- Can I extend the voucher validity?
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