Chicago, Illinois - 31 July 2026: Emirates, the world's largest international airline, is set to engage with its corporate clients, small and medium-sized enterprises (SMEs) and travel management companies at the Global Business Travel Association (GBTA) Convention in Chicago, running from 3 to 5 August. Emirates’ participation in the travel exhibition will enable the airline to provide meaningful insights into its initiatives, premium products and services designed to meet the needs of its growing corporate travel segment.

Emirates welcomes all visitors to its dedicated stand number 3004 - Hall A at GBTA 2026, where the airline will showcase its award-winning products tailored for business travellers, featuring its First Class suite, in addition to its Business Class seat on its latest aircraft type, the Airbus A350. Furthermore, its Premium Economy product, providing the airline’s signature service and elevated comfort and features, will be on display at the airline’s stand.

With an expansive network of close to 140 destinations, Emirates is highlighting how its global connectivity and seamless travel can benefit business travellers, efficiently and reliably, to destinations across Asia, Africa and Australasia, among others through Dubai. In addition to its services connecting in Dubai, Emirates also provides convenient and direct services from Newark to Athens, New York JFK to Milan and Miami to Bogota.

Interactive workshops for business travellers and travel management companies

A full programme of exclusive workshops designed to engage directly with its major clients will provide the opportunity for Emirates’ team to showcase how the airline is evolving to better serve their needs, while also gathering feedback through discussions to help Emirates continuously improve its product and service offering.

The schedule of Emirates’ workshops are as follows:

Loyalty in Business Travel: Finding the Right Balance - an open discussion on the role of loyalty in managed travel programmes and how airlines and corporates create greater value for all stakeholders.

·         03 Aug 2026 | 13:45 to 14:30

·         04 Aug 2026 | 15:15 to 16:00

NDC & Modern Retailing: Shaping the Future Together – an interactive session on Emirates’ NDC developments, retailing vision and feedback from corporate buyers.

·         04 Aug 2026 | 13:45 to 14:30

·         05 Aug 2026 | 15:15 to 16:00

Sustainability in Business Travel: Expectation, Progress & What’s Next - discussion on the evolving sustainability landscape, including customer expectations, industry progress, SAF, and other topics and opportunities relevant to corporate travel programmes.

·         03 Aug 2026 | 15:15 to 16:00

Growing with your Business: Evolving Travel Programmes for SME to Enterprise – a business travel workshop to explore how Emirates can support businesses as they grow, learn about tailored travel programmes, customised solutions to meet client needs, and explore world-class products and services.

·         05 Aug 2026 | 13:45 to 14:30

Through its participation in the travel expo, Emirates will engage with the spectrum of target audiences relevant to business travel including travel management companies and members of the trade to feature its special products that allow them to better serve their customers with personalised services. The airline will also target SMEs by showcasing curated offerings, incentives, special fares, benefits of traveling with Emirates as well as Business Rewards, its dedicated loyalty programme. Furthermore, SME owners visiting Emirates’ stand at GBTA will also have the opportunity to receive 10,000 Business Rewards points when signing up to the loyalty programme through the special on-site QR code*.

Also showcased at the stand are a limited-edition collection of ‘Aircrafted for Kids’ backpacks, which are crafted from upcycled materials resulting from its ongoing aircraft retrofit programme. The backpacks, created by the airline’s in-house Engineering team, are donated to kids at deserving NGOs, making a difference to local communities by supporting education. To date, nearly 4,000 sustainable Aircrafted for Kids backpacks have been distributed to schools and community centres around the globe.

Emirates has been serving the US since 2004 and now operates to 12 US cities including Boston, Los Angeles, Houston, Chicago, Washington D.C., Seattle, Newark, Dallas, San Francisco, Miami, Orlando, in addition to New York JFK.

For more information, visit emirates.com.

*Business Rewards bonus points will exclusively be awarded to new registrants throughout August 2026 and flying within one year of registration. New members fulfilling the T&C’s will receive 10,000 Business Rewards points in addition to earning the relevant Skywards Miles. This offer is not applicable to existing members.  

Berlin sits as the political heart of Europe’s largest economy. A city of 3.9 million people, it is home to a thriving start-up ecosystem, well-established diplomatic community, and a cultural scene that draws millions of visitors each year. Yet its long-haul connectivity has not kept pace with the city's strong global credentials. In fact, according to OAG schedule data, over 85% of Berlin Brandenburg Airport’s international connectivity is concentrated within Europe.

Stuttgart faces a comparable gap in long-haul services. The economic engine of Baden-Württemberg, one of Germany’s most export-driven states, remains underserved when it comes to long-haul air connectivity, the very kind of connectivity manufacturers, suppliers, and trading partners depend upon.

Sir Tim Clark, President Emirates Airline said: "Emirates is ready to bring daily widebody connectivity to Berlin and Stuttgart and connect them with our extensive network, backed by substantial investment. These are two of Germany's most important economic centres, yet both remain underserved when it comes to long-haul connectivity. German businesses have told us they need it, the Berlin Chamber of Commerce has called for it, our own data confirms the demand is there and flights are forecast to be full. Emirates already connects Germany to 50 destinations across Africa, the Middle East, Southeast Asia, and Australasia that no German airline serves. These are destinations that matter to German exporters, tourism operators, and the millions of travellers looking for more choice and better connections. All we are asking for is the opportunity to serve these cities and their communities, and we remain committed to working constructively with the German authorities to make that a reality and deliver tangible benefits that would be felt across both city regions from day one of our operations.”

Economic impact and job creation

New Emirates routes to both cities would generate hundreds of new jobs. A 2012 study by the German Aerospace Centre (DLR) estimated that a daily Emirates service to both Berlin and Stuttgart would create close to 1,000 direct and indirect jobs. That figure remains broadly consistent today.

In addition to improved choice for passengers, local Baden-Württemberg, Berlin and Brandenburg cargo connectivity would also receive a boost.  A daily Emirates widebody service with a Boeing 777-300ER would provide more than 280 tonnes of belly-hold cargo capacity per week, creating a vital new conduit for time-sensitive imports and exports including pharmaceutical products, electrical equipment, machinery, and transport technology components.

Dubai: A gateway for complementary connectivity

Of the 2.36 million passengers carried on Emirates' flights to and from Germany in 2025, 40% flew between Dubai and Germany, while 60% were passengers connecting onwards, underscoring the dual role Dubai plays as both a premium destination, growing source market and a global transfer hub. If daily Berlin and Stuttgart flights were permitted, Emirates would offer convenient, one-stop connections for German travellers and businesses in these cities and regions.

In 2025, Emirates' top markets to and from Germany included Australia, Indonesia, Sri Lanka, and Vietnam. None of these destinations are served by German airlines from Frankfurt or Munich. Extending this connectivity to Berlin and Stuttgart would not cannibalise existing routes but rather fill a longstanding gap.

A one-stop connection on Emirates, via Dubai, would provide a more seamless journey with a consistent onboard product in a four-cabin configuration, and a meaningful improvement over the multi-transfer narrow-body alternatives operated by German airlines that are currently available. For Berlin, the Emirates experience would offer something for every traveller, including its award-winning Premium Economy cabin delivering a step-up in comfort, and its First Class with enclosed private suites and personalised service remains unmatched in the industry.

Berlin's business community has already voiced the need for this service clearly. In 2023, the Berlin Chamber of Commerce and Industry published a survey in which 75% of respondents described the long-haul offering at Berlin as deficient or insufficient^[1]. Dubai was named a number one priority for connections that urgently need to be strengthened, both as a destination and as a transfer hub.

Today, Berlin and Stuttgart are connected directly to Dubai exclusively by narrow-body aircraft with limited onboard amenities, and only on a seasonal basis. A daily Emirates Boeing 777 service would deliver a step change, not only in passenger experience and comfort, but also in cargo capacity.

Unlocking high-value inbound tourism to Germany

Germany logged nearly 1.2 million overnight stays^[2] from GCC visitors in 2024, a valuable tourism segment that stays longer, spends more, and has a direct and positive impact on tourism revenues.  GCC visitors contributed an estimated €2.3 billion to the German economy in 2024 alone. The German National Tourist Board projects GCC visitor numbers will reach 3 million annually by the end of the decade.

Direct Emirates services would position Berlin and Stuttgart firmly on the map for GCC visitors, opening up a tourism segment with enormous growth potential by connecting both cities with visitors who currently choose destinations served directly with widebody aircraft.

Looking ahead

The economic case is clear. Daily Emirates services to Berlin and Stuttgart would create hundreds of jobs, strengthen trade links, open up underserved destinations, and attract high-value tourism.

Emirates believes these services would complement Germany's existing aviation ecosystem, offering travellers and businesses greater choice and competition on routes where it is needed most.

The airline remains committed to engaging constructively with the German Federal Government and looks forward to the opportunity to bring the benefits of long-haul connectivity to Berlin and Stuttgart.

^{[1] Source: https://www.ihk.de/berlin/politische-positionen-und-statistiken-channel/verkehrsknoten-berlin/langstreckenverbindungen-fuer-die-hauptstadtregion-4188494}

^{[2] Source: https://www.germany.travel/media/en/redaktion/trade_relaunch/business_intelligence/marktinformationen_in_kurzfassung/Arabische_Golfstaaten_kurz.pdf}

Dubai, UAE, 18 May 2026- Emirates has broken ground on its new US$ 5.1 billion engineering complex at Dubai South slated to become the world’s most modern and advanced maintenance, repairs and overhaul (MRO) facility, cementing Emirates' and Dubai's leadership in global aviation capability and infrastructure.

Emirates’ new engineering facility is being delivered by China Railway Construction Corporation, a leading construction and infrastructure development company with Artelia being appointed the project consultants.

The groundbreaking ceremony was held in the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group, Sir Tim Clark, President Emirates Airline, His Excellency Khalifa Al Zaffin, Executive Chairman of Dubai Aviation City Corporation and Dubai South and Dai Hegen, Chairman, China Railway Construction Corporation Limited.

His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group said: “Today’s groundbreaking for the US$ 5.1 billion engineering facility is a strategic step forward in Dubai’s future-focused aviation ambitions. The new facility strengthens Emirates Engineering’s vertical integration strategy by bringing more skills, infrastructure, parts production, and specialist capabilities under one roof, while positioning the airline to serve as a strategic engineering partner for the future requirements of the regional and global aviation industry. This latest investment also aligns directly with Dubai Economic Agenda D33, reinforcing Dubai's position as a global economic hub and centre of aviation excellence, and lays the foundations for the next chapter of growth for Dubai, the UAE and the wider MRO industry."

HE Khalifa Al Zaffin, Executive Chairman of Dubai Aviation City Corporation and Dubai South, said: “At Dubai South, our mandate is aligned with the vision of our wise leadership to further strengthen Dubai’s position as the aviation capital of the world through the development of an integrated ecosystem that supports the future needs of the global aviation sector. The groundbreaking of this world-class facility marks another milestone in advancing the aviation infrastructure surrounding Al Maktoum International Airport, which is set to become the largest once completed. This project will play a key role in enhancing Dubai’s capabilities to cater to the growing demand for advanced aviation services and maintenance solutions, while reinforcing the emirate’s position as a global benchmark for aviation excellence, innovation, and long-term industry growth.”

Mr. Dai Hegen, Chairman of China Railway Construction Corporation Limited, said: “As an important milestone reflecting the good-neighbourly friendship and practical cooperation between China and the UAE, this project fully aligns with the consensus reached by the two heads of state and Dubai’s economic development vision, and demonstrates Emirates’ high recognition of CRCC’s comprehensive strength and brand reputation. As the main contractor, we will uphold our core values, mobilize premium resources and assemble a professional team to deliver high-standard construction, efficient progress and quality results, striving to build a model project for China-UAE cooperation and contribute our full strength to deepening bilateral economic and trade ties and building a China-UAE community with a shared future.”

World-class Infrastructure

Emirates’ new engineering facility at Dubai South will span a staggering 1.1 million square metres, making it one of the largest buildings in the world by volume and the largest steel structure in the GCC. The facility will also feature the world’s only hangar complex with the ability to simultaneously service 28 wide-body aircraft and two painting hangars. Other notable features of the mega-facility include

-          The largest free-span hangar in the world at a width of 285 metres

-          The largest dedicated landing gear workshop in the world

-          77,000 sq. metres of dedicated workshop space for repairs and maintenance

-          380,000 sq. metres of storage and logistics capacity

-          Two state of the art paint hangars to service Emirates’ fleet of wide-body aircraft with extended capacity to also handle narrow body aircraft.

The technical facilities will be supported by a new dedicated administrative building for Emirates Engineering providing 50,000 sq. metres of office space and 15,000 sq. metres of training facilities as well as a gateway facility that will control airside access.

Emirates’ new engineering complex at Dubai South is also expected to set new benchmarks for sustainability with all project facilities targeting a LEED Platinum rating and with solar panels installed on the roofs across the complex among other initiatives.

Construction of the facility is expected to be completed by middle of 2030 and the hangar complex will initially start servicing aircraft requiring heavy maintenance and spillover projects from the Emirates Engineering Centre at Dubai International Airport (DXB).

Dubai, UAE, 10 February 2026:  In a successful first, the Emirates Airline Foundation and Emirates Auction have raised AED 8.8 million (USD 2.4 million) to advance humanitarian programmes for underprivileged children worldwide.

The auction ran from 17 December 2025 to 17 January 2026 and attracted over 900 bids from participants across 131 countries. Seven rare Emirates Skywards membership numbers with Platinum tier status benefits were offered to bidders globally, with the highest single bid reaching AED 1.6 million over the one-month bidding period. Two bidders secured 20-year Platinum memberships, while five others won 15-year memberships. Top bidders hailed from the UAE, UK, India, United States, Pakistan, France, Germany, Egypt and Thailand, among other countries.

Funds raised will enable the Foundation to launch new projects, while expanding support for the children and communities already benefiting from its existing programmes in collaboration with 14 NGOs across nine countries.

Following the success of the initiative, the Emirates Airline Foundation and Emirates Auction will continue to hold annual auction events, creating an ongoing opportunity for supporters worldwide to contribute to the Foundation's mission.

Sir Tim Clark, President Emirates Airline and Chairman of the Emirates Airline Foundation said: "When we brought this initiative to life in December, we were guided by a simple objective to look at new, innovative ways to grow the Foundation’s humanitarian work and impact. What made this initiative so compelling wasn't just the exclusivity of the membership numbers, but the value and prestige that comes with Platinum status. Bidders recognised that, and they showed up. The response was extraordinary, and a testament to the generosity of our global community of Skywards members and bidders.

The proceeds will allow us to do more, partner with more organisations, reach new communities, and strengthen the programmes already changing the lives of hundreds of children across India, the Philippines, Brazil, Kenya, South Africa, Zimbabwe, and beyond. For the children at the heart of our work, this generosity will make a real and lasting difference.

We are proud to continue our partnership with Emirates Auction as an annual initiative, giving supporters around the world a meaningful way to contribute while receiving something of real value in return, proving that loyalty and generosity can work hand in hand.

To everyone who participated: thank you. Your contribution will reach further than you know."

Meanwhile, Abdullah Matar Al Mannai, Chairman and Managing Director of Emirates Auction, said: “We are pleased with the outstanding results achieved by this auction, which demonstrate what can be accomplished when purpose, innovation, and collaboration come together. At Emirates Auction, supporting charitable and humanitarian initiatives has always been a core part of our mission, particularly when it comes to national institutions with a global humanitarian outlook such as the Emirates Airline Foundation.”

Al Mannai added: “We are proud to have played a role in the success of this initiative and to have dedicated our expertise, platforms, and teams to ensuring the auction delivered the expected impact. The strong partnership between Emirates Airline and Emirates Auction demonstrates a shared commitment to giving back and to translating value into real, lasting change for communities in need. We look forward to building on this success and continuing our collaboration in the years ahead, as we work together to achieve greater impact and advance humanitarian causes that extend far beyond our borders.”

About the Emirates Airline Foundation

Operating under the patronage of His Highness Sheikh Ahmed bin Saeed Al Maktoum, the Emirates Airline Foundation is Emirates' official charity arm, providing vulnerable children with housing, healthcare, nutrition, education, and vocational support. Funded by Emirates customers and employees, the Foundation has completed 50+ projects, with nearly all donations going directly to programmes.

Current Projects (14 NGOs across 9 countries):

• India: Emirates-CHES Home (37 children living with HIV/AIDS); IIMPACT Girls Education Project (5,000 girls across 11 states)
• Sri Lanka: Prithipura Communities (250 individuals with disabilities receiving care, education, and vocational training)
• Zimbabwe: St. Marcellin's Children's Village (56 orphaned children, including those with disabilities and HIV)
• South Africa: Singakwenza Education and Health (1,000 children in early childhood education); Fikelela Children's Centre (40 children affected by HIV/AIDS)
• Kenya: Little Prince Nursery and Primary School (Kibera slums); Alfajiri Street Kids (200+ children in art therapy programs); Starehe Boys' Centre (four-year scholarships for academically talented boys)
• Philippines: Virlanie Foundation (housing and protection for abused, exploited, and orphaned children)
• Brazil: Saint Rita de Cassia Orphanage (orphaned girls aged 4-12); Externato São Francisco de Assis (day school for underprivileged children)
• UAE: SAFE Centre for Autism (innovative curriculum for students aged 4-18)
• Bangladesh: Emirates friendship Hospital (medical care to over 650,000 people in isolated areas)

About Emirates Auction

Emirates Auction LLC is the UAE’s leading auction house and a pioneer in the region’s asset auction industry. Established in 2004, the company has built a reputation for innovation, transparency, and operational excellence across a wide range of auction categories including vehicles, real estate, distinctive number plates, exclusive watches, medical equipment, industrial assets, and charitable auctions.

Through its advanced digital platforms and extensive nationwide presence, Emirates Auction enables thousands of bidders to participate in real time from anywhere in the world. The company holds multiple Guinness World Records for record-breaking sales of high-value assets, real estate, and marine vessels, reinforcing its position as a global leader in premium and high-profile auctions.

Emirates Auction partners with leading government institutions, private sector organizations, and charitable foundations to advance initiatives that promote sustainability, innovation, and social development across the UAE.

With a shared commitment to excellence and social responsibility, Emirates Auction continues to collaborate with national institutions such as the Emirates Airline Foundation to create meaningful opportunities that benefit the wider community and reflect the UAE’s enduring spirit of leadership and generosity.

A biodigester functions through aerobic digestion, using oxygen, heat and microorganisms to break down organic waste. This natural process produces grey water which can be repurposed for non-potable use.  Unlike mechanical systems that degrade over time, the biodigester becomes more efficient as its microbial culture matures and adapts to a wider variety of feedstock.

Shahreyar Nawabi, Chief Executive Officer of Emirates Flight Catering said: “At EKFC, when we look at where we can make the greatest difference, it's in how we handle waste by treating it responsibly, diverting it from landfill, and finding ways to put it back into productive use. Commissioning a biodigester of this scale is a major operational milestone for us as we accelerate EKFC’s landfill diversion efforts. The strong cross-functional collaboration from every part of the business, in addition to consistent waste segregation efforts of teams on the ground were also key drivers of this project’s successful delivery. The combination of innovation and operational commitment will continue to drive our progress on sustainability."

Since commissioning in December 2025, throughput has risen steadily, with the system now processing an average of up to 3.5 tonnes of waste per day. Current projections for the biodigester at EKFC estimate capacity will increase to around 6 tonnes of food waste per day. *

Using the UK’s Department for Environment, Food & Rural Affairs (DEFRA) aligned GHG conversion factors, EKFC estimates that diverting one tonne of food waste from landfill avoids approximately 0.7 tCO₂e per tonne, primarily by preventing methane emissions stemming from decomposition in landfill. At full capacity and biological maturity, the biodigester could avoid more than 2,000 tonnes of CO₂e annually.

The biodigester is one component of EKFC’s broader efforts to embed sustainability into day-to-day operations. EKFC is advancing strategic investments in energy and fleet, including incorporating solar panels which generated 4,000 MWh last year, avoiding 1,600 tonnes of CO₂e. Electric vehicles are being introduced across operations, and a proof-of-concept electric hi-loader, the first in the region, is expected by mid-2026.

On waste and circularity, EKFC processed nearly 75,000 kg of food waste through its first LFC-50 biodigester last year and eliminated 45,000 kg of plastic annually through packaging changes. It has also developed 47 recipes using production trimmings to repurpose potential waste, while pesticide-free lettuce from Bustanica was used for 28,000 Emirates salads daily last year. AI-driven automation and smart camera technology further support production quality and waste reduction.

*Subject to biological maturity and feedstock composition

To commemorate the occasion, the airline introduced a special selection of traditional desserts across all cabin classes on its 30 weekly flights between Dubai and Kuwait. This included a Pistachio Rahash Tart served in all cabin classes, alongside a Gahwa Tart for First and Business class passengers, and a Toffee Date Cake for passengers traveling in Premium Economy and Economy Class. The airline also lined up special onboard announcements, highlighting the significance of the week.

Throughout the week, passengers also enjoyed a wide range of Arabic content, including popular Kuwaiti movies and TV shows like Gergasha, Fath Hesab, Al Sohba Al Holwa, and Darb Al Zalag, among others, and music albums from renowned Kuwaiti artists like Abdallah Al Rowaished, Mutref Al Mutref, and Nabeel Shuail.

Flight EK855 on 2 February was commanded by a Kuwaiti national, Captain Husain Alabdulmohsen and Emirati First Officer, Ishaq Abdulla, symbolising the cooperation, shared values and long-standing, deep-rooted partnership that has existed between both nations and peoples.

Kuwait was among the first GCC destinations in the airline’s network, when Emirates launched services in 1989. The route was initially served with a Boeing 727, operating just 2 weekly flights. Today, 29 out of the 30 weekly flights are operated by retrofitted Boeing 777s and the latest Airbus A350s, all offering the highly popular Premium Economy cabin, alongside the airline’s signature products across every cabin class. Over the past three decades, Emirates has carried more than 16 million passengers on over 81,000 flights to and from Kuwait, connecting travellers to Dubai and beyond, to more than 150 global destinations across its network. Kuwait is also home to more than 268,000 Emirates Skywards members.

Kuwait was also one of Emirates’ first few destinations to welcome the Airbus A350 when the aircraft entered service in January 2025. The airline now operates two daily A350 flights between Dubai and Kuwait, offering passengers an enhanced onboard experience, including wider aisles, quieter cabins, signature tech touches, advanced lighting designed to reduce jet lag, and the airline’s award-winning inflight entertainment system – ice.

Emirates and Kuwait Airways also have an interline agreement connecting both networks. Signed last year, the interline partnership provides Kuwait Airways’ passengers with access to 19 destinations on the Emirates network including Australia, China, Japan, the United States and South Africa, among others. Emirates’ customers can benefit from enhanced access to regional destinations across the Kuwait Airways’ network, including Egypt, Iraq, Turkey and Azerbaijan.

Beyond air travel, Emirates continues to support trade between Kuwait and the world, operating a weekly freighter service. Over the last five years, Emirates SkyCargo has transported more than 165,000 tonnes of cargo to and from Kuwait on its freighter and in the belly-hold of its passenger aircraft, carrying fresh produce, pharmaceuticals, and Mail and Courier shipments into Kuwait, and supporting its many local businesses to export their products to the Emirates network and beyond.

Dubai, UAE, 21 January 2026:  Emirates Airline has signed an agreement with Dubai Investments Park (DIP) to acquire land for a new purpose-built Cabin Crew Village. Representing a multi-billion-dirham investment, the development will feature a mixed-use and residential community designed to accommodate up to 12,000 cabin crew members.

The agreement was signed by Ali Mubarak Al Soori, Emirates’ Chief Procurement & Facilities Officer and Khalid Bin Kalban, Vice Chairman & CEO, Dubai Investments, in the presence of Adel Al Redha, Emirates’ Deputy President and Chief Operating Officer; Abdulaziz Bin Yagub Al Serkal, CEO Glass LLC, Dubai Investments; Omar Al Mesmar, General Manager, Dubai Investments Park, in addition to senior executives from both organisations.

Groundbreaking is planned for the second quarter of 2026, with the first phase expected to be completed in 2029. The development is being delivered through a long-term lease arrangement.

The Cabin Crew Village will consist of 20 contemporary residential buildings, each rising 19 floors, offering a mix of one, two and three-bedroom units designed with crew comfort and convenience in mind.

Ali Mubarak Al Soori, Emirates’ Chief Procurement & Facilities Officer said: “Our cabin crew are central to the experience Emirates delivers to customers. This investment is part of our broader commitment to supporting their wellbeing by offering living spaces designed around their needs and lifestyles. The Cabin Crew Village will provide everything our crew need within a single, thoughtfully planned development, with convenient access to everyday essentials, leisure facilities and communal spaces that foster a strong sense of community. The Cabin Crew Village also represents a strategic investment in Emirates’ future, supporting our transition plans to Al Maktoum International and continued growth in the years ahead.”

Omar Al Mesmar, General Manager of Dubai Investments Park, commented:
“Dubai Investments Park has evolved into a destination where global enterprises can bring ambitious projects to life within a fully integrated and future-ready environment. DIP’s collaboration with Emirates reflects the confidence that leading organisations place in its infrastructure and regulatory ecosystem and further reinforces its position as a hub for visionary investment. This development will enrich DIP’s dynamic community, supporting Dubai’s continued rise as a global centre for business and opportunity. DIP remains committed to enabling partnerships that create meaningful, long-term value for the emirate.”

The Crew Village has been designed as a complete lifestyle destination, offering a broad range of amenities that support the health and wellbeing of the airline’s crew community. The development will feature a multi-purpose hub with a selection of retail outlets, restaurants and food concepts, alongside modern fitness facilities, clinics, and dedicated public spaces and parks.

Residents will be encouraged to embrace an active outdoor lifestyle, with walking trails, resort-style pools, landscaped grounds and green spaces woven throughout the development.

Each building will also have its own dedicated facilities, ensuring convenience and accessibility for all crew residents.

Strategically located equidistant between Dubai International Airport (DXB) and Dubai World Central (DWC), the Emirates Crew Village is positioned to support the airline’s long-term operational plans and move to Al Maktoum International Airport, while delivering the best possible living experience for its people.

About Dubai Investments Park

Dubai Investments Park (DIP) is one of the UAE’s largest fully integrated mixed‑use developments, spanning 23 million square metres and combining industrial, logistics, commercial, residential, retail, and hospitality zones. Established in 1999 and developed by Dubai Investments, DIP is a resilient, infrastructure‑driven ecosystem home to 1,200+ companies, 4,000+ sub‑leases, and over 150,000 residents, with occupancy reaching 99.9% in 2025. The community’s strategic location, strong ESG foundations, and long‑term ground‑lease model position DIP as one of the region’s most sought‑after hubs for business and living. To know more visit – www.dipark.com

About Dubai Investments PJSC

Dubai Investments is a publicly listed UAE based multi-asset investment Group, managing a diverse portfolio of businesses, generating sustainable financial returns to its shareholders. Established in 1995, Dubai Investments is one of the leading investments Group in the UAE, initiating new businesses and partnering with dynamic entities, creating strategic investment opportunities across the region. With more than 15,000 shareholders, a paid-up capital of Dhs. 4.25 billion and total assets worth more than AED 23 billion, the Group applies insight and experience to expand and be a reliable growth driver for businesses within sectors like real estate, manufacturing, healthcare, education, investments and services. The Group's diverse portfolio consists of wholly and partly owned companies and reflects the Company’s continued focus on business diversification to drive growth in line with evolving industry trends. Focused on leveraging strengths with an interest in establishing existing and new business opportunities with a long-term, strategic and creative approach and with an emphasis on sustainable returns and capital growth, Dubai Investments collaborates on investment strategies meeting the changing needs of the economy and the societies in which it operates.  Complementing the strategic objectives and creating value for stakeholders, the Group pursues growth through mergers and acquisitions and business expansions. To know more visit - www.dubaiinvestments.com

Dubai, UAE, 13 January 2026 – Emirates, the world’s largest international airline, will launch a daily flight between Helsinki and Dubai from 1 October 2026, expanding its footprint in the Nordics. The new service introduces the only year-round, direct link between Finland and the UAE, and unlocking expanded opportunities for both international leisure and corporate travellers. The service will operate with Emirates’ newest aircraft type, the A350, bringing its latest products and highly acclaimed Premium Economy cabin to Finland, from the inaugural flight.  

Emirates flight EK167 will depart Dubai at 08:45hrs^*, arriving in Helsinki at 14:55hrs^*; the return flight, EK168 will depart Helsinki at 16:45^*, landing in Dubai at 00:20^* the following day. The flight schedule has been optimised to ensure smooth onwards connections, offering convenient access to and from key destinations across East and Southeast Asia such as Bangkok, Phuket, Bali, Kuala Lumpur, Hanoi, Ho Chi Minh City, Hong Kong, Seoul, Tokyo, Beijing, Shanghai, Singapore, and Taipei; comprehensive connectivity across West Asia and popular Indian Ocean points; African destinations including Cairo, Cape Town and Johannesburg; major hubs across the Middle East and GCC including Damman, Riyadh, Muscat and Kuwait City; and all five Australian cities on Emirates’ network, as well as connections from Auckland and Christchurch in New Zealand. 

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “The Dubai-Helsinki route is an exciting expansion on our global network. There is already strong demand between Helsinki and Dubai, with travellers connecting through our other Nordic gateways, so introducing direct, year-round connectivity is a natural next step, making the flight seamless and non-stop, while introducing more premium travel options to market. In addition to better serving current demand, we see potential to attract travellers who may have previously opted for alternative connections, growing the overall market and creating opportunities for more people to discover the destinations have to offer."

He continued: “As one of the world’s most in-demand destinations, Finland offers a unique combination of innovation, nature and culture, unlocking new opportunities for tourism, trade and business with the UAE and beyond. To better cater to the long-haul travel, we will deploy the A350, delivering a premium passenger experience along with elevated comfort across every cabin class. We thank the Finnish government for their partnership and support in establishing this route and we look forward to welcoming passengers onboard soon.” 

Tourism remains a key pillar of the country’s economy, with Visit Finland reporting 5 million international tourists in recent years. Emirates’ new route will provide connectivity from over 150 points on its global network, including key points in Australia, Africa, Asia, and the Middle East, where demand for convenient and comfortable travel to Helsinki continues to grow. 

Named as one of Lonely Planet’s must-visit destinations for 2026, Finland offers year-round experiences, from Arctic adventures beneath the Northern Lights to the iconic phenomenon of the Midnight Sun during summer. Nature is at the heart of the Finnish tourism proposition, with 41 national parks and nature reserves protecting Finland’s green forests, Baltic islands, Arctic fells and pristine blue lakes. Visitors can also encounter rare wildlife, including reindeer, wolves, bears, lynx and the Saimaa ringed seal, found only at Lake Saimaa. 

For the eighth consecutive year, Finland has been ranked as the happiest country in the world, a spirit that’s encapsulated in the capital, Helsinki. Blending urban life with easy access to nature, the city is an ideal destination for business and leisure travel. Known as the home of sauna, it offers visitors an authentic insight into Finnish culture and wellbeing. From its vibrant design scene and thriving culinary landscape to its tranquil lakes and forests just minutes from the city centre, Helsinki has something for every traveller to discover. 

Beyond tourism, the UAE and Finland have established strong bilateral relationships, underpinned by mutual interests in renewable energy, artificial intelligence and digital transformation, advanced technology, education, space and sustainable development. Trade between the two nations continues to grow, and Emirates’ new service will fuel further opportunities for Finnish businesses to connect with the UAE and global markets, via Emirates SkyCargo. As one of Europe’s key advanced-tech manufacturing and timber hubs, the airline expects to uplift key commodities such as pharmaceuticals, electronics, machinery, perishables, and high-value goods via the 16 tonnes of bellyhold capacity on each flight. 

The Dubai-Helsinki route will be served by the Emirates A350, the latest aircraft type to join the airline’s all widebody fleet. The A350 is the most fuel-efficient large widebody aircraft in commercial service today and also offers the quietest twin-aisle cabin of any aircraft. Accommodating 298 passengers in three spacious cabins – Business, Premium Economy and Economy – the A350 brings the latest of Emirates’ world-class product and service to Finland from launch, with bright and airy cabins and the latest tech touches. Passengers can dine on regionally inspired multi-course menus developed by a team of award-winning chefs complemented by a wide selection of premium beverages, while tuning in to over 6,500 channels of global entertainment in various languages on ice, Emirates’ award-winning inflight entertainment system. 

Tickets can be booked now on emirates.com or via travel agents. 

*All times are local.

Drawing from over a decade of extraordinary footballing heritage, each jersey in the collection has been authenticated by The Bootroom Collection, providing enthusiasts with the assurance of owning a truly verified piece of sporting history. Each jersey is elegantly presented in a custom-designed box and accompanied by both a certificate of authenticity and security hologram with each jersey.

Emirates Signature Series certified jerseys are adorned with autographs from football greats and current players like Kylian Mbappé, Luka Modrić, Vinícius Júnior, Bukayo Saka, and Declan Rice, among many others, offering collectors the opportunity to own genuine pieces of footballing excellence.

The Emirates Signature Series is exclusively available at the newly refurbished Emirates Official Store at Emirates Group Headquarters and through The Bootroom Collection's two official stores in Dubai Mall (near Kidzania) and The Avenues at Atlantis, The Palm. Plans are underway to make the jerseys available for sale on the Emirates Official Store and The Bootroom Collection’s websites.

Proceeds from the Emirates Signature Series will benefit the Emirates Airline Foundation, the airline’s non-profit charity organisation providing humanitarian, philanthropic aid and essential services for children from around the world. The Foundation currently supports 14 projects in 9 countries. Part of the proceeds will also be channelled to designated philanthropic organisations that each club supports, demonstrating the airline’s collaborative approach to social contribution and community development.

The new Emirates Signature Series collection comes as the airline also reopens its Official Store at its Group Headquarters location. The revamped 126 Square Metre Emirates Official Store offers an elevated shopping experience with a curated and exclusive selection of official merchandise, travel essentials, aircraft models featuring the latest Emirates liveries and clothing items for men, women, and children. To mark the launch of Emirates Signature Series, a dedicated memorabilia showcase will be prominently featured at the new Official Store, introducing customers to the collection's unique concept.

The airline plans to roll out the Emirates Signature Series collection into other key partnerships, including Sailing, Cricket and Cycling.

EKFC, the official caterer for Dubai Airshow 2025, is preparing to serve over 300,000 meals to a diverse audience of aviation and aerospace executives, government ministers, military delegations, industry professionals, guests and visitors from over 98 countries.

This feat requires building two complete central kitchens from scratch, deploying nearly 2,600 staff members, and catering to over 150 chalets, country pavilions and exhibition stands with cuisine as diverse as the global aviation and aerospace community itself.

The scale is significant. Over 35,000 meals have already been pre-booked for chalets and country pavilions, 74 interns have been recruited from prestigious hospitality institutions, and the required on-site infrastructure has been built in less than two weeks.

But scale is only part of the story. By bringing all catering in-house, EKFC can ensure consistent quality and flexibility to adapt quickly to any request.

Shahreyar Nawabi, Chief Executive Officer of Emirates Flight Catering said: "At the upcoming Dubai Airshow 2025, EKFC’s focus will be showcasing what's possible when you combine airline catering expertise with event-scale execution. Our diversity of culinary talent means we can authentically deliver any cuisine, from French, Middle Eastern and Indian to Russian, Chinese and Japanese dishes, among a multitude of others. Our skilled and experienced team of chefs don’t just understand recipes, but also the cultural nuances and preferences of guests from nearly 100 countries.

We've assembled a robust workforce of professionals and well-trained interns from top hospitality institutions and constructed two full-scale central kitchens on-site, supported by our Dubai World Central facility's 150,000-meal daily capacity. This combination of culinary talent, purpose-built infrastructure, and strategic investment is operational excellence ready to be tested and proven at an unprecedented scale.”

Building from the ground up

EKFC has completed the construction of two major central kitchens strategically positioned between the exhibition building and the chalets to ensure optimal service delivery across the massive event site. EKFC facilities at the Dubai Airshow feature cold rooms, dishwasher areas, dedicated storage, independent power supply, and specialised refrigerated zones for pastry, cold kitchen operations, and central kitchen production.

EKFC has also set up staff infrastructure including canteens, check-in facilities, welfare tents, uniform distribution centres, and rest areas. Everything has been built from the ground up, with construction commencing in late October and completed in approximately two weeks thanks to meticulous planning. One week before the airshow begins, the entire operation will be stress-tested with a dry run to ensure flawless execution.

The logistics between EKFC’s DWC facility, located just behind the airshow site, and its Airshow site operations have been streamlined, with security scanners and airside access capabilities already in place to ensure secure and efficient operations throughout the event.

Global flavours, made to order

At the Dubai Airshow, EKFC will deliver authentic cuisine at scale with complete menu flexibility. EKFC chefs and culinary specialists will be matched to each pavilion's requirements. And the culinary roster reads like a world tour: braised beef cheeks in black truffle sauce, elaborate Middle Eastern mezze spreads complementing lamb kofta kebab, Emirati tandoori lobster with saffron rice, Indian chicken pistachio kormas, Chinese dishes featuring wok cooking, and the list goes on.

Exhibition halls will get on-demand service with basket orders, fresh pastries, and bespoke catering that responds to real-time needs rather than predetermined menus. This flexibility draws directly from EKFC's airline catering heritage, where understanding diverse tastes, cultural preferences, and dietary requirements forms the foundation of the airline’s daily operations and unique regional menus.

EKFC has partnered with leading brands, including several UAE-based concepts, to bring seven distinctive food experiences to Dubai Airshow attendees: Origami (Japanese cuisine), Onda (premium coffee), Yann Couvreur Pastry & Barista Experience, Dibba Oyster Bar (showcasing local Fujairah producers), an in-house salmon and caviar lounge, Bustanica Salad Bar (with poke bowl-style options), and a Middle Eastern and Persian BBQ station. Emirates Leisure Retail (ELR), a subsidiary of Emirates Group, will be operating Costa Coffee and a food truck village in the airshow's SkyView area.

Building workforce capacity

EKFC has recruited 74 interns, including UAE Nationals, from renowned hospitality and tourism institutions, including GLION Switzerland, EHL Lausanne, Swiss Education Group, Bukhara State University Uzbekistan, Dubai College of Tourism, Ajman University, Les Roches Abu Dhabi, Zayed University, and NEST College UAE.

Interns have undergone a six-month programme with cultural training, and they will put their training to work, not only in hospitality, but also in finance, HR, and sales and events operations.

EKFC’s workforce deployment has been a coordinated effort that leverages the full strength of the organisation. This includes 1,800 staff which form the core team, supplemented by 500 personnel from DWTC, 280 team members from Emirates’ kitchens and lounges, and support from across all EKFC departments.

EKFC staff will wear a custom cobalt blue uniform designed exclusively for the Dubai Airshow, breaking from the company’s red and black colour palette.

Waste reduction initiatives

With a focus on waste reduction and using resources more consciously, EKFC has eliminated plastic bottles across its operations at the Dubai Airshow, using glass instead with recycling systems in place.

Each day, leftover food will either be composted or donated to a food bank through Dubai Municipality, with EKFC committed to ensuring minimal waste throughout the event. EKFC also sources locally where possible, partnering with suppliers like Dibba oysters and Mai Dubai to support local businesses.

For more information on Emirates Flight Catering services, visit: https://www.emiratesflightcatering.com/

• Group: New record half-year performance with profit before tax of AED 12.2 billion (US$ 3.3 billion), up 17% from the same period last year. Revenue up 4% to AED 75.4 billion (US$ 20.6 billion).

•  Emirates: New record half-year profit before tax of AED 11.4 billion (US$ 3.1 billion), up 17%, and revenue of AED 65.6 billion (US$ 17.9 billion), up 6%, against the same period last year. Performance reflects strong and sustained travel demand across regions, and customer preference for the airline’s premium cabins.  

•  dnata: Achieves profit before tax of AED 843 million (US$ 230 million), up 17% compared to the same period last year, against a record half-year revenue of AED 11.7 billion (US$ 3.2 billion), up 13%, as operations expanded to meet customer demand.

DUBAI, UAE, 06 November 2025: The Emirates Group today announced a new record half-year financial performance, posting a profit before tax of AED 12.2 billion (US$ 3.3 billion) for the first six months of 2025-26, making this the fourth consecutive year of record profitability for the half-year reporting period.

After accounting for income tax charges, the Group’s profit after tax is AED 10.6 billion (US$ 2.9 billion), up 13% from last year.

Illustrating its strong operating performance, the Group maintained a robust EBITDA of AED 21.1 billion (US$ 5.7 billion), 3% higher than the AED 20.4 billion (US$ 5.6 billion) reported for the same period last year.

Group revenue was AED 75.4 billion (US$ 20.6 billion) for the first six months of 2025-26, up 4% from AED 70.8 billion (US$ 19.3 billion) last year.

The Group closed the first half year of 2025-26 with a record cash position of AED 56.0 billion (US$ 15.2 billion) on 30 September 2025, compared to AED 53.4 billion (US$ 14.6 billion) on 31 March 2025. The Group has been able to tap on its own strong cash reserves to support business needs, including funding for new aircraft deliveries and servicing existing debt obligations. The Group also paid the remaining AED 2 billion (US$ 545 million) in dividend to its owner, of the AED 6 billion (US$ 1.6 billion) declared during the financial year 2024-25.

His Highness (HH) Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group said: “The Group has once again delivered an outstanding performance, surpassing our half-year results of last year to achieve a new record profit for H1 2025-26. I’m delighted to note that Emirates maintains its position as the world’s most profitable airline for this half-year reporting period.

“This performance was primarily driven by the unflagging demand and growing customer preference for our product and services, which drove revenue growth and profitability.

“Emirates and dnata have invested billions to continually enhance our products and services, to bring new products to market, to improve our operations through innovation and technology, and to look after our employees who ensure our customers’ safety and satisfaction. These are core to our DNA. 

“The Group’s strong profitability enables us to continue making these investments, and to scale up our proven business models in concert with Dubai’s growth as a global city of choice for talent, for businesses, and for tourists.”

HH Sheikh Ahmed added: “Global demand for air transport and travel services has been buoyant, despite geo-political events and economic concerns in some markets. We expect this demand resilience to continue for the rest of 2025-26 and look forward to increasing our capacity to grow revenues as new A350 aircraft join the Emirates fleet, and new facilities come online at dnata.”

To support increased operations and business activities, the Emirates Group’s employee base, compared to 31 March 2025, grew 3% to an overall count of 124,927 on 30 September 2025. Both Emirates and dnata have ongoing recruitment drives to support their future requirements.

Emirates airline

Emirates continued to enhance its network and connectivity options through its Dubai hub.  During the first half of 2025-26, Emirates launched new flight services to: Danang, Siem Reap, Shenzhen and Hangzhou. At 30 September, Emirates’ passenger and cargo network spanned 153 airports in 81 countries and territories.

The airline strengthened its network connectivity by deploying 28 additional weekly scheduled flights to: Antananarivo, Johannesburg, Muscat, Rome, Riyadh and Taipei.

Providing even more connection options for customers, during the first six months of 2025-26, Emirates entered agreements with 3 codeshare and interline partners: Air Seychelles, Condor, and Aurigny.

Between 1 April and 30 September, Emirates received delivery of 5 new A350 aircraft, adding more Business Class and Premium Economy seats into the airline’s inventory.  During this period, 23 aircraft (6 A380s, 17 Boeing 777s) with fully refreshed interiors rolled out of the airline’s US$ 5 billion retrofit programme. This enabled Emirates to bring its latest cabin products to even more markets, including the industry-leading Emirates Premium Economy. By 30 September, Emirates Premium Economy was available to customers flying between Dubai and 61 cities.

On ground, “Emirates First” opened at Dubai Airport, offering First Class customers and Platinum Skywards members a luxurious private check-in area and experience. In the first six months of 2025-26, Emirates accelerated the roll-out of its retail strategy with the opening of new concept travel stores in Accra, Bangkok, Geneva, Jakarta, Mauritius, Osaka, Seoul, and Singapore.

Emirates continued to progress on its environmental initiatives, uplifting sustainable aviation fuel (SAF) where available and feasible, including at 37 airports.  In April, Emirates joined the Aviation Circularity Consortium (ACC), a network of organisations committed to building a circular economy for aviation and creating new pathways to accelerate decarbonisation through high-value circularity in the global supply chain.

In the first half of 2025-26, Emirates made notable investments to boost its global brand visibility. The airline signed multi-year sponsorship deals to become Platinum Partner of FC Bayern Munchen, Official Main Sponsor of Real Madrid Basketball, and Premium Partner and Official Airline Partner of the Investec Champions Cup and European Professional Club Rugby (EPCR) Challenge Cup. Emirates also extended its partnership with ATP as Premier Partner and Official Airline of the ATP Tour up to 2030, and its shirt sponsorship with Olympique Lyonnais until 2030. 

Overall capacity during the first six months of the year increased by 5% to 31.3 billion Available Tonne Kilometres (ATKM) due to expanded flight operations. Capacity measured in Available Seat Kilometres (ASKM), increased by 5%, whilst passenger traffic carried measured in Revenue Passenger Kilometres (RPKM) was up by 4% with an average Passenger Seat Factor of 79.5%, compared with 80.0% during the same period last year. Emirates carried 27.8 million passengers between 1 April and 30 September 2025, up 4% from the same period last year.

Emirates SkyCargo transported 1.25 million tonnes in the first six months of the year, up by 4% compared to the same period last year. Customer demand for Emirates SkyCargo’s specialised products and excellent network of freighter and bellyhold cargo operations remained steady. However, cargo yields decreased by 6% due to softening demand in some market segments amidst tariff concerns.

Emirates SkyCargo added capacity from 3 new Boeing 777 freighter delivered. In April, the cargo division launched Emirates Courier Express, an innovative product that leverages the power of the airline’s global network to provide door-to-door express shipping services for businesses.

Cementing its position as the world’s most profitable airline for the half year reporting period, Emirates profit before tax for the first half of 2025-26 hit a new record of AED 11.4 billion (US$ 3.1 billion), compared to AED 9.7 billion (US$ 2.6 billion) last year. Emirates profit after tax is AED 9.9 billion (US$ 2.7 billion), up 13% from last year.

Emirates revenue, including other operating income, of AED 65.6 billion (US$ 17.9 billion) was up 6% compared with AED 62.2 billion (US$ 16.9 billion) for the same period last year. The airline’s new record revenue can be attributed to unabated travel appetite across markets, and customer preference for Emirates’ products and services, particularly for its premium cabins.

Emirates’ operating costs (including fuel) grew by 4% in line with increased operations. Fuel remains the largest component of the airline’s operating cost at 30%.

Driven by customer demand and increased operations during the six months, Emirates’ EBITDA of AED 19.7 billion (US$ 5.4 billion) remained strong, up 3% compared to AED 19.1 billion (US$ 5.2 billion) for the same period last year.

Emirates Flight Catering grew revenue from external customers by 13% to AED 555 million (US$ 151 million), uplifting 7.7 million meals (up by 2%) for 116 airlines during the period.

Emirates Leisure Retail acquired the remaining 25% stake in Air Ventures LLC in the US, securing full ownership of the entity, which operates airport retail and F&B outlets.

dnata

dnata saw strong growth in the first six months of 2025-26, as it continued to ramp up operations across its cargo and ground handling, catering and retail, and travel services businesses.

In the first half of 2025-26, dnata’s airport services and catering and retail divisions won several significant new contracts and grew existing customers across its international operations. This shows dnata’s ability to serve the diverse requirements of its airline customers with high safety standards and consistently high-quality products and services.

dnata continued to make strategic investments in its business to respond to customer needs and tap on market prospects. It announced plans to deploy 800 new ground support equipment (GSE) units across its global network in 2025, an investment valued at US$ 110 million to further enhance operational performance and secure a steady supply of advanced, lower-emission equipment to support dnata’s growth and sustainability targets.

Other highlights in the first half of 2025-26 include: the launch of its airport hospitality brand, marhaba, in the United Kingdom; a €3 million minority stake investment in WonderMiles, an advanced NDC-enabled booking platform to strengthen dnata Travel’s corporate business offering; and the disposal of its 75% stake in Super Bus, which operates sightseeing tours in the UAE.

dnata also entered its first major sports sponsorship partnership, signing a three-year agreement with Dubai Basketball to become a Founding Partner of the city’s first professional basketball franchise.

dnata achieved a new record half-year revenue, crossing the US$ 3.0 billion mark for the first time for this reporting period. dnata’s revenue, including other operating income, of AED 11.7 billion (US$ 3.2 billion) increased by 13% compared to AED 10.4 billion (US$ 2.8 billion) generated in the same period last year.

Overall profit before tax for dnata is AED 843 million (US$ 230 million), up by 17% from the same period last year. dnata’s profit after tax is AED 697 million (US$ 190 million), up 22% from last year.

Illustrating its operating performance, dnata’s EBITDA was AED 1.4 billion (US$ 372 million), up 5% from last year’s AED 1.3 billion (US$ 354 million).

dnata’s airport operations remains the largest contributor to revenue with AED 5.5 billion (US$ 1.5 billion), a 15% increase compared to the same period last year, as its airline customers’ operations continued to pick up particularly in Italy, Australia, the UK and the UAE.  Across its operations, the number of aircraft turns handled by dnata increased by 15% to 450,903 bolstered by its newly launched operations at Rome Fiumicino Airport, and it recorded 1.59 million tonnes of cargo handled, up by 3% due to additional cargo handling driven by its UAE operations.

dnata’s flight catering and retail operations, contributed AED 4.1 billion (US$ 1.1 billion) to its revenue, up 11% as its retail product grew significantly as part of the division’s strategy, catering production increases in Australia and the UK to meet customer demand, and the positive impact of revised contracts to reflect rising supply costs. The overall number of meals uplifted slightly decreased by 1% to 60.0 million meals compared to last year.

dnata's travel division contributed AED 2.0 billion (US$ 538 million) to revenue, up 11% compared to AED 1.8 billion (US$ 483 million) for the same period last year.  The division reported an underlying total transactional value (TTV) of AED 5.0 billion (US$ 1.4 billion), compared to AED 4.5 billion (US$ 1.2 billion), up 9% compared to the same period last year.

Dubai/Riyadh, 3 November 2025 – Emirates, the world’s largest international airline, has inaugurated its latest Emirates World retail store in Riyadh, introducing an immersive experience-led travel retail concept to the Kingdom.

Located in the heart of Riyadh, the new, 288m² store is ready to welcome customers in a stylish, lounge-inspired space to plan their next journey, receive expert travel advice, and experience Emirates’ signature products through interactive and immersive displays.

The store was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, alongside Sheikh Majid Al Mualla, Emirates’ Divisional Senior Vice President of International Affairs; Adil Al Ghaith, Emirates’ Senior Vice President Commercial Operations, Centre, in presence of His Excellency Matar Salem Al Dhaheri, UAE Ambassador to the Kingdom of Saudi Arabia and Ali Rajab, Executive Vice President of Saudi Arabia’s General Authority of Civil Aviation (GACA). The opening ceremony was also attended by trade partners and government representatives.

Adnan Kazim said, "Saudi Arabia is one of Emirates' most important markets, and Emirates World in Riyadh reflects our commitment to the Kingdom. This flagship store transforms how customers experience our brand, offering personalised service, a seamless booking process, and travel solutions design around their needs."

Travel planning, elevated

The Emirates World concept redefines the traditional airline retail experience by combining personalised service with smart, interactive technologies. At the Riyadh store, visitors can explore Emirates’ signature onboard products, including the iconic A380 Onboard Lounge as well as the luxurious First-Class suite and enjoy one-on-one consultations with Emirates’ travel experts on itinerary planning, ticketing, or general queries. The travel consultants have been cross-trained, ensuring a one-stop shop that includes airline ticketing, Emirates Holidays and Skywards support.

The store also features innovative digital touchpoints such as the ‘selfie mirror’, allowing visitors to capture moments against scenic destination backdrops, and self-service kiosks, designed to reduce wait times and offer a smoother, faster service.

Strong, continued commitment to the Kingdom

Emirates has been a part of the Kingdom’s skies for over three decades, operating 74 weekly flights between Dubai and Saudi Arabia’s four gateways - Riyadh, Jeddah, Dammam, and Medina – connecting travellers to over 150 Emirates’ global destinations via a seamless stopover in Dubai.

The airline has continually invested in expanding capacity and enhancing the travel experience for Saudi customers, deploying its latest aircraft including the Airbus A350, iconic Airbus A380s and retrofitted Boeing 777s on select routes. Just last year, Emirates also opened a dedicated premium lounge in Jeddah and launched Chauffeur-Drive Service in Riyadh, making them the first Emirates’ regional destinations to offer such services.

The airline also maintains strong partnerships with local stakeholders, supporting tourism, trade, and business links between the Kingdom and the UAE, in line with Vision 2030.

Dubai, UAE, 3 November 2025 – Emirates, the world’s largest international airline, is deploying an additional six weekly frequencies on the Dubai-Cairo route from 1^st December 2025*. Strategically scheduled for maximum connectivity with the airline’s vast global network, the additional frequencies will cater to the increased demand during peak winter season.

From 1^st February 2026*, this will scale to a daily flight with revised timings that complements the current schedule of four daily flights, reinforcing the airline’s confidence in meeting strong leisure and corporate travel demand in and out of Egypt. Operated with a Boeing 777, the flight schedule is optimised for seamless connections with key destinations in Asia including Hong Kong, Malaysia, Indonesia, Thailand and many more. 

As one of the earliest destinations on Emirates’ global network, Egypt has long been a priority market for the airline. Cairo already boasts the highest deployment of the iconic Emirates A380s in the Middle East and North Africa, outside of Dubai, and once live with the fifth daily service, will also become the most served city in the airline’s African network, a testament to the airline’s ongoing commitment to the market as it approaches 40 years of service.   

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “As one of the region’s busiest gateways for both passengers and cargo, Cairo has long been a key destination for Emirates. The additional service will make it easier for customers to connect across our network, while fostering strong trade and tourism links between Egypt, the UAE and the wider world. On the eve of our 40^th anniversary of operations to Cairo, the enhanced schedule is a mark of our unwavering commitment to the region. We’d like to extend our thanks to the Egyptian authorities for their support in securing this new frequency and look forward to welcoming passengers onboard soon.” 

Egypt and the UAE have longstanding strong bilateral relations, including numerous tourism, industrial and commercial developments across Cairo and the country’s northern coast in addition to other areas. The additional frequency is set to boost connectivity between the two countries, while also increasing cargo capacity in and out of Egypt, offering 300 tonnes via the belly of the Boeing 777, weekly. Emirates SkyCargo, the airline’s freight division, uplifts key commodities, including beloved Egyptian fresh produce such as strawberries and other fruits and vegetables, further stimulating the economy and connecting Egyptian businesses with their global customers, quickly, reliably and efficiently. 

Emirates has firmly established itself as a long-term partner of Egypt’s aviation, tourism and trade, since the inaugural flight in 1986. Since then, the airline has scaled operations, increased frequencies and served over 10 million passengers to and from the market, forging key inbound traffic from China, Hong Kong, Thailand, Japan and Australia, among others.  

###

Notes to editors:

Flight schedule

Dubai, UAE, 03 November 2025 – Emirate announces exclusive offers this winter with My Emirates Pass; with access to over 700 exclusive offers across Dubai. In addition to year-round benefits, Emirates has introduced seasonal offers giving travellers even more ways to make the most of their Dubai visit.

Running until 31^st March 2026, passengers flying, through or to Dubai can unlock discounts on top culinary experiences, world-class shopping experiences, unmissable leisure attractions, and tranquil luxury spas. Whether it's an unforgettable family trip, a relaxing couples retreat, or a solo adventure, My Emirates Pass will offer those visiting Dubai unforgettable experiences no matter the season.

Using My Emirates Pass is as easy as ever, customers will simply need to show their physical or digital boarding pass along with a valid ID at participating venues to enjoy the benefits.

Passengers who check in online and download their boarding pass to the Emirates App or Wallet should remember to screenshot it before landing, as it will no longer be accessible afterwards.

Unmissable Seasonal Offerings

Whether passengers are seeking Dubai’s beautiful golden beaches, world-class hospitality or cultural attractions, the city caters for all visitors. My Emirates Pass offers unrivalled access with huge savings to some of the most exciting experiences including the Arte Museum Dubai and the Messi Experience.

Dubai Shopping Festival 

The Dubai Shopping Festival is back again starting from 5th December 2025 and will run to 11th January 2026 bringing out of this world experiences to visitors, including exceptional shopping, A-list performances, family fun, unforgettable prizes, and spectacular citywide celebrations, all enjoyed with exciting discounts through your My Emirates Pass. This highly anticipated festival promises an unmatched line-up of live shows, immersive experiences, exclusive deals, and one-of-a-kind moments, making it a season of excitement for everyone. 

For more information, visit emirates.com. Tickets can be purchased on emirates.com, The Emirates App, Emirates Sales Offices, via travel agents or through online travel agents.

-ENDS-

Notes to editors:

*Full terms and conditions can be found here: 

• The “My Emirates Pass” Winter Program 2025 (the “Programme”) means the added-value offer provided by Emirates.
• “Programme Period” means 01 October 2025 until 31 March 2026 excluding UAE public holidays.
• Passengers must during the Programme Period, present either an electronic, home printed or airport printed boarding pass in his or her own name dated between 01 October 2025 until 31 March 2026 to Dubai issued by Emirates, along with a Photo ID for identification purposes upon request at the premises of the listed Partners.
• It is the Passenger’s responsibility to ensure that any ID provided is a true representation of them.

Dubai, UAE 2 October 2025: Emirates and flydubai have signed two Memoranda of Understanding (MoUs) with Dubai Finance (DOF) to advance digital payment initiatives and promote ‘Dubai Cashless Strategy’ among international tourists, cementing the city’s position as a global digital economy hub.

With over 18.7 million tourists visiting Dubai in 2024, cash-reliant travellers represent the emirate's greatest untapped potential for digital payment adoption.

Two separate MoUs were signed by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer and Hamad Obaidalla, flydubai’s Chief Commercial Officer with Ahmad Ali Meftah, Executive Director of the Central Accounts Sector at DOF, in the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group, His Excellency Abdulrahman Saleh Al Saleh, Director General of DOF along with senior Emirates Group and flydubai executives.

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said: “Emirates’ strategic partnership with DOF represents a significant opportunity to accelerate digital payment adoption across our tourism ecosystem. By leveraging our combined expertise and infrastructure, we’re supporting Dubai’s cashless vision and directly fuelling D33 Agenda ambitions by enabling the business case for digital-first tourism that creates seamless visitor experiences. With our global network, Emirates will also promote Dubai’s cashless ecosystem internationally, encouraging millions of visitors each year to embrace secure digital solutions from the moment they book their ticket. We hope what we are building today will become the blueprint that other major cities will follow.”

Hamad Obaidalla, flydubai’s Chief Commercial Officer at flydubai said: "Our collaboration with DOF is a pivotal step in advancing Dubai Cashless Strategy. flydubai is committed to adopting digital-first solutions, and this partnership will allow us to further enhance the travel experience for millions of international visitors who choose Dubai each year. By making cashless payments simpler, more secure and more accessible, we are not only improving convenience for our customers but also contributing to Dubai’s vision of becoming a leading global hub for digital innovation and economic growth.”

“Our partnership with Emirates and flydubai represents an important milestone in the implementation of the Dubai Cashless Strategy,” said Ahmed Ali Muftah, Executive Director of the Central Accounts Sector at DOF. “It will help expand the adoption of digital payments among the wide segment of visitors and tourists that Dubai attracts annually. Strengthening smart and secure payment channels consolidates Dubai’s position as a global destination for digital tourism and an innovation-driven economy. It also reflects our commitment to accelerating the transition towards a cashless society that achieves the highest levels of efficiency and financial sustainability. We are confident that this collaboration will open new horizons for the adoption of advanced financial solutions, supporting the emirate’s sustainable economic growth.”

Amna Mohamed Lootah, Director of Digital Payments Regulation Division at DOF, said: “Emirates and flydubai play a key role in driving positive change in Dubai’s travel sector. This partnership reflects our shared commitment to innovative financial solutions, enhances the smart tourism experience, and supports a seamless, secure, and sustainable financial environment for all. We are dedicated to providing a seamless and secure financial environment for everyone, contributing to Dubai’s long-term financial sustainability and economic growth.”

The partnership will leverage DOF’s established connections to government departments and both airlines’ substantial digital payment expertise, with a significant percentage of Emirates’ and flydubai’s global business conducted through digital transactions. Emirates offers 14 payment gateways for its customers, and Skywards, the award-winning loyalty programme for both Emirates and flydubai, is already a 100% digital currency for earning and redeeming benefits.

The MoUs aim to enhance collaboration across several areas, including exchanging expertise, technical know-how and best practices for cashless solutions within the travel and tourism ecosystem. All sides will explore opportunities to run workshops and training sessions and will evaluate payment adoption trends that support strategic planning efforts.

The collaborations will target tourists and travellers planning their stay in Dubai by developing initiatives that improve and make the digital payment experience more inclusive for visitors. The carriers and DOF will explore joint marketing campaigns to uplift visitor awareness, tap into opportunities for incentives that encourage digital payment adoption as well as offer diverse digital solutions for visitors like contactless payments.

Launched last year, the Dubai Cashless Strategy aims to achieve 90% cashless transactions across government and private sectors combined by end of 2026. The initiative is projected to boost economic growth by more than AED 8 billion annually through innovative financial technology services. The strategy is part of Dubai's Economic Agenda (D33) to drive fintech innovation and competitiveness and focuses on delivering seamless, secure digital payment experiences across all sectors.

About Dubai Finance

The Department of Finance (DOF) for the Government of Dubai was established in 1995 under Law no. (5), to supervise all financial and accounting affairs of the Government of Dubai, in addition to issuing consolidated financial statements for the emirate's government.

DOF is responsible for the development of the government's general annual budget and its execution in cooperation with all relevant local government entities. Furthermore, DOF provides liquidity, including transferring sanctioned budgetary allocations to all relevant government entities. It also oversees the preparation and development of financial resources, and verifies the collection and provision of general revenues, while also supervising government banking accounts. Dubai Finance strives to provide innovative financial services and enrich the culture of public expenditure optimisation, adhering to the highest local and global standards.

About flydubai

From its home in Dubai, flydubai has created a network of more than 135 destinations served by a fleet of 88 aircraft. Since commencing operations in June 2009, flydubai has been committed to removing barriers to travel, creating free flows of trade and tourism and enhancing connectivity between different cultures across its ever-expanding network.

flydubai has marked its journey with a number of milestones:

An expanding network: Created a network of more than 135 destinations in 58 countries across Africa, Central Asia, the Caucasus, Central and South-East Europe, the GCC and the Middle East, South Asia and South-East Asia.

Serving underserved markets: Opened more than 100 new routes that did not previously have direct air links to Dubai or were not served by a UAE national carrier from Dubai.

An efficient single fleet-type: Operates a single fleet-type of 88 Boeing 737 aircraft and includes: 28 Next-Generation Boeing 737-800, 57 Boeing 737 MAX 8 and 03 Boeing 737 MAX 9 aircraft.

Enhancing connectivity: Carried more than 120 million passengers since it began operations in 2009.

London, UK, 1 October 2025 - Emirates, the world’s largest international airline, is unlocking more opportunities for travel with the addition of six weekly flights to its London Heathrow schedule, starting 26 October 2025. 

The boosted schedule for the winter season follows record growth and demand, providing more convenience and departure time choices for travellers journeying to and from London Heathrow, and is well-timed to serve the year-end travel peak. 

Emirates already flies six times a day to and from London Heathrow, and all flights are served by its flagship Airbus A380. The additional flights will operate on all days except for Fridays during the winter period with the airline’s Boeing 777-300ER, offering over 350 seats each way in a three-class configuration split between First, Business, and Economy. 

Strategically timed overnight departures from London Heathrow to Dubai provide convenient onward connections to destinations like Durban, Phuket, Kuala Lumpur, Hong Kong, Beijing, Shenzhen, Guangzhou and Jakarta. Flights to London Heathrow offer well-timed connectivity for travellers coming from cities across West Asia like Ahmedabad, Lahore, Maldives, Hyderabad and Chennai, Beijing and Shanghai in the Chinese mainland as well as several points within the Middle East including Bahrain, Dammam and Riyadh. 

Flight EK41 will depart Dubai on Monday, Tuesday, Wednesday, Saturday and Sunday at 13:40hrs, arriving in London Heathrow at 17:40hrs*. The return flight, EK42, departs London Heathrow at 22:35hrs on Monday, Wednesday and Sunday, arriving in Dubai at 09:35hrs the next day. The return flight, EK42, departs London Heathrow at 21:20hrs on Tuesday and Saturday, arriving in Dubai at 08:20hrs the next day. On Thursdays, EK41 will depart Dubai at 12:55hrs, arriving in London Heathrow at 16:55hrs. The return flight, EK42, departs from London Heathrow at 21:20hrs, arriving in Dubai at 08:20hrs the next day. All times are local. 

For more information or to book tickets, customers can visit emirates.com, the Emirates App, Emirates retail stores, Emirates contact centres, or via travel agents. 

Enhanced frequencies at Emirates’ London hubs, including London Heathrow** and London Gatwick, will take the airline's total weekly services to 90 flights by early next year. Last month, Emirates announced a fourth daily flight to London Gatwick, starting from 8^th February 2026, operated on the airline’s newest aircraft, the Airbus A350. 

By February 2026, Emirates will serve the UK with 146 weekly flights across its three London airports London Heathrow, Gatwick and Stansted, in addition to its regional gateways Manchester, Birmingham, Newcastle, Glasgow and Edinburgh. 

All customers travelling with Emirates can expect to enjoy a best-in-class onboard experience with exceptional levels of comfort and hospitality. The airline offers its customers an unmatched culinary experience in the skies with regionally inspired multi-course menus developed by a team of award-winning chefs, complemented by a wide selection of premium beverages. 

Customers can also enjoy more than 6,500 channels of the best global entertainment content with ice, Emirates’ award-winning inflight entertainment system. This includes a vast selection of movies, TV shows, music, podcasts, games, audiobooks and more.

*London Heathrow arrival on Monday is 1745hrs.

**Winter schedule includes additional flight frequencies

Dubai, UAE – 22 September 2025: Emirates Flight Catering (EKFC) has launched its inaugural Culinary Arts Apprenticeship Programme, in partnership with the Dubai College of Tourism (DCT), part of the Dubai Department of Economy and Tourism (DET). Designed to provide foundational culinary skills through practical training and industry exposure, the programme has inducted its first cohort of 15 apprentices representing six nationalities: the Philippines, Uganda, India, Nepal, Ghana, and Sri Lanka.

The new offering, which started on 1 September, combines theoretical classroom instruction and training from DCT with practical, hands-on experience in EKFC kitchens. Upon completion, participants earn a globally recognised Certificate III in Culinary Arts, endorsed by the UAE Ministry of Education.

Investment in educational and training programmes like the Culinary Arts Apprenticeship Programme is part of EKFC’s commitment to develop a skilled talent pipeline to support its own projected growth in the coming years, in line with plans for Dubai World Central - Al Maktoum International Airport (DWC), and capacity expansion at Dubai International (DXB) to meet increased demand for air travel.

It also supports Dubai's remarkable gastronomic industry growth, by accelerating career progression in culinary arts and hospitality and addressing the industry's skills gap by cultivating qualified professionals.

Shahreyar Nawabi, Chief Executive Officer of Emirates Flight Catering, said: "Culinary apprenticeships are a proven pathway into the profession, immersing trainees into the rigorous demands and rhythms of a professional environment, while they benefit from the knowledge and expertise of seasoned chefs. Launching and growing the Culinary Arts Apprenticeship Programme at EKFC is part of our commitment to elevating standards within the constantly evolving culinary industry, cultivating home-grown talent and empowering our teams. It benefits our business and the wider industry, and it’s our contribution to Dubai's growing culinary scene and thriving tourism landscape. This is only the beginning, and we are committed to expanding the scope and breadth of this programme in the years ahead.”

Essa Bin Hadher, General Manager of DCT and CEO of the Economic Strategy Sector at the Dubai Department of Economy and Tourism (DET), said: “Dubai College of Tourism is dedicated to nurturing the next generation of talent in the culinary and tourism sectors, and this partnership will allow us to support Emirates Flight Catering in upholding Dubai’s global reputation for hospitality, and meeting growing demand for its services. This programme exemplifies our culture of collaboration, where partnerships with stakeholders enable us to curate and promote Dubai’s diverse offerings, as well as deliver an exceptional service to guests at all touchpoints, driving sustained growth in the industry. We are committed to continuing this journey of innovation and excellence, further reinforcing Dubai’s position as a must-visit destination.”

ENDS

About Emirates Flight Catering

Emirates Flight Catering is the largest culinary facility of its kind, covering 160,000 sqm with a production capacity of over 250,000 meals per day serving more than 100 airline customers in Dubai, in addition to events catering, food production and lounge catering services.

About Dubai College of Tourism (DCT)

Dubai College of Tourism (DCT) was established by the Dubai Department of Economy and Tourism (DET) to be a world-class vocational college that would provide innovative, accessible and exceptional education and training that supports people to enter, enhance or advance within the tourism industry in Dubai. At the campus, DCT delivers its full-time certificate, award and advanced diploma courses in four core subject areas: tourism, hospitality, culinary arts and events. These programmes follow the National Qualifications Framework of the UAE (QFEmirates) and are approved by the Ministry of Education. DCT manages the DET Emiratisation initiative that aims to attract and train Emiratis to work across a range of sectors, including tourism, healthcare, IT and financial services, and the Tour Guide Training platform for becoming a licensed tour guide in Dubai.The college is also responsible for delivering fundamental online training programmes specifically designed for those working within the tourism industry, such as ‘Dubai Way’ (for tourist-facing staff in Dubai) and ‘Dubai Expert’ (an interactive online training tool for international travel agents).

For more information about DCT, please visit dct.ac.ae

Dubai, UAE, 30 July 2025 – Emirates Flight Catering has broken ground on a new AED 160 million (USD 44 million) laundry facility at Dubai Investment Park, marking a major expansion of its laundry services arm, Linencraft. The move comes in response to soaring demand across the UAE’s hospitality, aviation, and healthcare sectors.

Scaling for impact: 50% capacity growth, 400 new jobs

The new site will increase Linencraft’s operational capacity by more than 50%, enabling it to onboard 40 new hospitality clients and create 400 direct jobs. Purpose-built for scalability and resilience, it integrates next-generation laundry equipment with advanced automation that enhances efficiency, reduces manual handling and supports consistent high-volume output.

The facility’s design includes built-in redundancies across key processes to ensure uninterrupted operations, even during peak demand. At the same time, it incorporates energy-efficient systems to minimise environmental impact.  

Strategic expansion aligns with UAE’s growth trajectory

The expansion comes at a pivotal moment for the UAE’s commercial laundry sector. With over 10,000 new hotel rooms expected by 2027, major international events on the horizon, and Dubai Airport’s expansion underway, demand for large-scale laundry services is set to rise sharply. In parallel, staff uniform and institutional laundry needs are also growing steadily across both public and private sectors, further driving the need for increased capacity and innovation.

Shahreyar Nawabi, Chief Executive Officer of Emirates Flight Catering, said: “Linencraft has long set the benchmark for quality and reliability in the UAE’s laundry sector. This bold investment reflects both the scale of opportunity we see in the market and our determination to lead the industry forward. With this advanced facility, we’re not just increasing capacity - we’re setting new standards through smart technology and a sharp focus on sustainability.”

Linencraft’s new facility is being delivered by ASIA Prime, a leading UAE-based general contracting and construction management firm.

Waddah Basmaji, Managing Director of Asia Prime General Contracting said: “At Asia Prime, we take immense pride in partnering with Emirates Flight Catering on Linencraft’s new facility. This groundbreaking marks more than the beginning of construction, it symbolizes our commitment to quality and delivering beyond expectations. Our focus is to ensure Emirates Flight Catering’s complete satisfaction by upholding the highest standards throughout every phase of the project. We are honoured to play a part in their continued growth and operational excellence.”

Modular design and high-volume output

Linencraft’s new facility will add 150 tons of daily capacity to its existing network, which currently processes 280 tons per day across four locations. It will include two modular hospitality bulk laundry units with a combined capacity of 142 tons per day, and a dedicated garment plant capable of handling over 28,000 pieces daily.

Linencraft: the UAE’s largest laundry services provider

Linencraft, a wholly-owned subsidiary of EKFC, is the UAE’s largest and most trusted provider of laundry services. With a client base of over 100 across the airline, hospitality, healthcare, and institutional workwear sectors, the company is powered by a dedicated team of 1,300 employees.

The MoU was signed in the presence of His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group and Michael Doersam, Emirates’ Chief Financial & Group Services Officer, by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, and Mohammed Al Hakim, President of Crypto.com’s UAE operations.

Adnan Kazim said: “Partnering with Crypto.com to integrate cryptocurrency into our digital payments system reflects Emirates’ commitment to meeting evolving customer preferences, in addition to tapping into younger, tech-savvy customer segments who prefer digital currencies. This strategic move is in line with Dubai’s vision to be at the forefront of financial innovation while at the same time providing our customers with greater flexibility and choice in how they transact with Emirates.”

“We’re delighted to complete the signing of this important MoU with Emirates Airline. As we continue to expand the everyday use case for crypto, integration with exceptional partners such as Emirates will bring real momentum to the digital asset industry and enable both companies to offer genuine innovative finance solutions for our customers. We look forward to working together as we continue to build our crypto offering in the GCC”, said Eric Anziani, President and COO, Crypto.com.

In addition to exploring Crypto.com Pay integration, Emirates and Crypto.com will explore leveraging promotional marketing campaigns to create awareness and encourage adoption of this new payment solution.

The airline’s latest partnership comes as Dubai positions itself as a global cryptocurrency hub, supported by a robust ecosystem and a sophisticated regulatory framework designed to foster innovation while ensuring investor protection and financial stability. A number of Dubai companies are already accepting cryptocurrency as a form of purchase from real estate developers to major telecoms.

About Crypto.com

Founded in 2016, Crypto.com is trusted by more than 100 million customers worldwide and is the industry leader in regulatory compliance, security and privacy. Our vision is simple: Cryptocurrency in Every Wallet™. Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation.

Learn more at https://crypto.com.

ForsaTEK has expanded its reach this year to drive greater innovation engagement across the Group’s different departments and businesses, focusing on scaling successful trials to extract the full value of promising innovation and solutions. This year, the annual forum’s themes highlight how AI, robotics and Internet of Things (IoT) will reshape aviation, in addition to the role human factors play in successful adoption of technology.

ForsaTEK was officially opened by His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive Emirates Airline and Group, who was accompanied by Her Excellency Sarah Al Amiri, Minister of Education for the UAE, amongst senior Emirates Group executives for an official tour of innovation showcases.

His Highness said: “Building on the success of the first two editions, ForsaTEK 2025 underpins the Emirates Group’s continued commitment to anchoring the next wave of innovations within our business, scaling up existing innovations, supporting startups, and creating a powerful testbed of partnerships that introduce fresh solutions and propel our digital future forward.

The high impact showcases at every part of the innovation pipeline at ForsaTEK 2025 demonstrate how the Emirates Group is building an ecosystem to push new boundaries in AI, technology, research, and digital adoption. We hope all our teams and partners leave the event feeling inspired by tomorrow's possibilities and determined to weave innovation, both big and small, into their everyday work lives."

Technology showcases and driving start-up growth

This year, ForsaTEK featured over 40 in-house and partner showcases, strategically organised across the innovation pipeline spectrum, from early-stage research and prototyping, to proof-of-concept trials, and fully launched initiatives being scaled up.

Fully launched initiatives included Transguard and Emirates Group Security’s advanced autonomous robotics to enhance urban safety and security; dnata Cargo’s autonomous drone system for inventory validation; dnata’s 3D prototyping and custom manufacturing of spare parts; Emirates Airport Services’ AI-enabled aircraft turnaround analysis and resource optimisation system, amongst other aviation and customer-centric innovations.

The Trial Zone included several accessibility initiatives including Glidance’s groundbreaking self-guided mobility aid enabling safe, independent navigation for the visually impaired; the JeffCAN immersive media chair, blending sensory design and technology to support and engage neurodiverse passengers; the Airbus Accessible and Inclusive cabin featuring a Persons with Reduced Mobility (PRM) lavatory and personal wheelchair onboard. Maintenance and engineering trials featured an AI and computer vision platform for fast, accurate engine part detection and identification; Apple Vision Pro-based augmented reality maintenance for enhanced visualisation of brake, wheel, and APU assemblies, and drone-based aircraft inspections, for fast, safe, and accurate aircraft exterior inspections.

A pitch zone also featured 13 start-ups showcasing their ideas to a panel of VIPs, investors, and tech industry representatives. People and youth engagement areas within the Experience Zone were also activated to showcase innovation journeys and enhance visitor engagement.

Influential keynotes

Her Excellency Sarah Al Amiri, UAE Minister of Education delivered ForsaTEK 2025’s opening keynote, focused around the ‘disruption of technology on public education’. The UAE recently announced the integration of AI into all levels of school curricula to prepare the nation’s youth for a world increasingly shaped by a rapidly evolving tech landscape, as well as positioning the UAE as a major global player in artificial intelligence.

The event’s exciting programme also included world-renowned tech experts and academics like Dr. Mark Esposito, Geostrategist and Advisor at the World Economic Forum and Harvard University Innovation Researcher delving into topics like reinventing and remobilisation of technology strategies; ‘Imagineering with Disney’; Younes Bensouda Mourri, Professor of AI at Stanford University who discussed rethinking human intelligence in an AI powered world; humanoid robots; and the future impact of AI on society and human advancement with Shekhar Kapur, Oscar-nominated filmmaker and AI philosopher.  

At ForsaTEK 2025, the Emirates Group’s Afkar app was also launched. Afkar, which means ‘ideas’ in Arabic, is a company-wide digital platform that allows employees – wherever they work and whatever they do – to play their part in generating new ideas for implementation. The winning concept unveiled at this year's event was the automation of visa validation for customers, removing yet another source of friction for passengers during their travel journeys.

DUBAI, UAE – 29 May 2025: Emirates Flight Catering (EKFC), one of the world’s largest catering operations, has inked an agreement with Mallaghan, Al-Futtaim Auto and Machinery Company (FAMCO) and Volvo to purchase 53 aircraft catering trucks, an investment of AED 60 million (USD $16 million), as part of its extensive ground fleet renewal programme, under which EKFC plans to introduce 120 next-generation vehicles over 5 years. In total, 92 aircraft catering trucks will be added to the EKFC fleet within the next 12 months*, with the first vehicles slated for introduction later this year.

The new Volvo FL 250 4X2 Euro 6 aircraft catering trucks will feature advanced sensors and monitoring systems to enhance efficiencies on the ground for loading and unloading tasks, in addition to improving overall emissions reductions with the adoption of the latest Euro diesel engine technologies.

EKFC will also closely collaborate with Mallaghan, FAMCO and Volvo Trucks on a Proof-of-Concept electric aircraft catering truck, the first in the catering provider’s fleet, and a regional first in sustainable aviation catering equipment. The electrified aircraft catering truck will be optimised for ground catering operations at Dubai International, putting EKFC at the forefront of testing and prototyping the latest technologies and laying the groundwork for emission-free ground catering operations in the coming years with fleet electrification and automation.  The electric aircraft catering truck is expected to begin operating by the summer of 2026.

Shahreyar Nawabi, Chief Executive Officer of Emirates Flight Catering said: “We are excited to embark on the complete modernisation of our fleet of aircraft catering trucks. This fleet investment is a key part of our broader strategy to implement industry leading initiatives, keep pace with ever-growing demand, and strengthen EKFC’s value proposition to our airline customers as a dedicated culinary partner delivering exceptional operational performance at our busy Dubai hub.  It also reflects our strong confidence in the long-term growth prospects and continued market leadership of Dubai's aviation sector.

We’re also investing in the latest technologies and working closely with Mallaghan and Volvo Trucks to empower a future towards a fully electrified aircraft catering truck fleet, enabling us to reduce our carbon footprint while continuing to deliver top-notch operational performance on the ground. The integration of the first electric aircraft catering truck next summer will mark a milestone for EKFC, reinforcing our commitment to more sustainable operations and pushing the boundaries of innovation.”

Ronan Mallaghan, Chief Executive Officer at Mallaghan, commented: “We are pleased to partner with Emirates Flight Catering in this landmark fleet renewal, delivering its largest ever order of high loaders and introducing the first electric high loader of its kind to the region.

This collaboration reflects our shared commitment to innovation, operational excellence, and a more sustainable future for aviation ground support. The inclusion of a Proof-Of-Concept electric unit marks an exciting step toward the broader electrification and modernisation of airport operations across the GCC."

Ramez Hamdan, Managing Director Al-Futtaim Industrial Equipment said: “Securing this milestone agreement with Emirates Flight Catering marks a proud chapter in FAMCO’s journey toward a more sustainable future. By partnering to introduce the region’s first electric Volvo truck at Dubai Airport, alongside 52 advanced Euro 6 trucks, we are not just enhancing fleet capability, we are delivering on ESG priorities through real-world impact: reducing emissions, promoting responsible logistics, and enabling long-term value. Together, we’re setting a new standard for green mobility and operational excellence in the region.”

Christine Sandgren, Acting Managing Director, Volvo Trucks Middle East & Turkey said: “We are proud to be the trusted partner to Emirates Flight Catering as they prepare for the future expansion of operations in DXB and later at Al Maktoum Airport. This agreement is a strong endorsement of Volvo Trucks’ commitment to sustainable transport solutions and our core values of quality, safety, and environmental care. Together with our long-standing partner FAMCO, whose dedication and on-ground support have been instrumental, we are driving real progress through innovation in alternative fuels and automation. These are not just technological advancements; they are vital steps toward building a more resilient and environmentally responsible transport ecosystem in the Middle East.”

EKFC currently operates a fleet of 300 aircraft catering trucks, one of the largest in the world, ensuring the highest levels of aircraft handling to deliver quality inflight dining experiences for more than 100 airline customers at Dubai International Airport.

Emirates Flight Catering is the largest culinary facility of its kind, covering 160,000 sqm with a production capacity of over 250,000 meals per day serving more than 100 airline customers in Dubai, in addition to events catering, food production and lounge catering services.

*Including 40 previously ordered from other partner providers

Both Emirates and dnata contributed record revenues in 2024-25, as the Group expanded its operations around the world to meet voracious customer demand for its high-quality products and services.

For the financial year ended 31 March 2025, the Emirates Group reported:

• record profit before tax of AED 22.7 billion (US$ 6.2 billion), up 18% from last year
• record revenue of AED 145.4 billion (US$ 39.6 billion), up 6% over last year’s results
• record level of cash assets at AED 53.4 billion (US$ 14.6 billion), up 13% from last year
• highest-ever EBITDA of AED 42.2 billion (US$ 11.5 billion), up 6%, demonstrating its strong operating profitability

Emirates earns its place as the world’s most profitable airline, reporting:

• record profit before tax of AED 21.2 billion (US$ 5.8 billion), up 20% from last year
• record revenue of AED 127.9 billion (US$ 34.9 billion), an increase of 6% over last year
• highest-ever level of cash assets at AED 49.7 billion (US$ 13.5 billion), 16% higher compared to 31 March 2024.  

dnata delivered solid growth and performance across its business units, reporting:

• record profit before tax of AED 1.6 billion (US$ 430 million), up 2% from last year
• record revenue of AED 21.1 billion (US$ 5.8 billion), up 10%
• strong cash assets of AED 3.7 billion (US$ 1.0 billion).

The Group declares a dividend of AED 6.0 billion (US$ 1.6 billion) to its owner, the Investment Corporation of Dubai (ICD). 

This is the first financial year that the UAE corporate tax, enacted in 2023, is applied to the Emirates Group. After accounting for the 9% tax charge, the Group’s profit after tax is AED 20.5 billion (US$ 5.6 billion).

His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group said: “It is no accident that Dubai has produced hugely successful global aviation entities including Emirates and dnata. Dubai’s aviation sector has become an influential force on the global stage thanks to visionary leaders, strategic planning, co-ordinated execution, and strong support from our customers, business partners, and all the people of Dubai. 

“When the government set up Emirates 40 years ago and we began expanding dnata’s capabilities to support the city’s growth, we had a clear mission - be the best at what we do; and deliver value to Dubai, our stakeholders, and the communities we serve.

“With that in mind, we’ve kept a laser focus on providing great products and services, and we continually invest in technology and talent to increase our competitive edge. We look after our people and our customers, and we work hard to positively impact our communities. We don’t cut corners, and we don’t take shortcuts that put our future at risk for short term gains. By building our business models around these principles and Dubai’s unique strengths, the Emirates Group has thrived and stayed resilient through geo-political and socio-economic challenges over the years.”

HH Sheikh Ahmed added: “For 2024-25, the Emirates Group has raised the bar to set new records for profit, revenue, and cash assets. Through the year, Emirates and dnata were able to move quickly to meet the strong demand for air transport services across markets and win over customers - thanks to our non-stop investments in our people, in building partnerships, and in delivering great products and services.

“I’d like to thank our amazing people at the Emirates Group for achieving another record year, and our customers and partners for their trust and support. My gratitude to Dubai’s visionary leaders HH Sheikh Mohammed bin Rashid Al Maktoum, and his sons HH Sheikh Hamdan and HH Sheikh Maktoum, for their continued leadership and stewardship of Dubai’s strategy, in which the Emirates Group is proud to play a key role.”

In 2024-25, the Group collectively invested AED 14.0 billion (US$ 3.8 billion) in new aircraft, facilities, equipment, companies, and the latest technologies to support its growth plans.

The Group’s total workforce grew by 9% to 121,223 employees, its largest size ever, as Emirates and dnata continued recruitment activity around the world to support its expanding operations and boost its future capabilities.

Commenting on the outlook for 2025-26, Sheikh Ahmed said: “We enter the year ahead with excitement and optimism. Our excellent financial standing enables us to continue building on and scaling up from our successful business models. While some markets are jittery about trade and travel restrictions, volatility is not new in our industry. We simply adapt and navigate around these challenges.  

“Emirates will strengthen our network connectivity with the expected delivery of 16 A350s and 4 Boeing 777 freighters in 2025-26, providing much-needed capacity to meet customer demand. Our retrofit programme will continue apace to provide our customers the latest Emirates products and a more consistent experience across our A380, 777 and A350 fleet.

“dnata is on a steady growth path with facility investments coming to fruition in key markets, including the opening of new facilities in Amsterdam, Dubai and Erbil next year which will significantly expand our cargo handling capacity and capabilities.  

“Work is already underway at the new Al Maktoum International airport (DWC) and broader development around Dubai South. Our planning teams are working closely with Dubai airports and other entities to design and deliver the future of aviation and the best possible travel experiences. 

“We’ve set high targets for ourselves, but I am confident that our talented workforce and Dubai’s winning formula will empower the Emirates Group to forge an even brighter future, and deliver even more value to the people, cities and communities we serve.”  

 

Emirates performance

Emirates’ total passenger and cargo capacity grew 4% to 60.0 billion ATKMs in 2024-25, recovering to near pre-pandemic levels.

During the year, Emirates launched two new destinations - Bogotá and Madagascar; restarted flights to Phnom Penh, Lagos, Adelaide and Edinburgh; and strengthened services to 21 other destinations to meet rising demand. By 31 March, Emirates served 148 cities in 80 countries and territories. Emirates also grew its partnerships to 33 codeshare and 118 interline partners, providing customers smooth access to over 1,750 cities beyond its network.  

The first Airbus A350 aircraft joined Emirates’ fleet this year, bringing added capacity for the airline to serve customer demand with its latest products, including the popular Premium Economy Class and a new-generation inflight entertainment system. By 31 March, Emirates had 4 A350s in its fleet flying to Edinburgh, Ahmedabad, Bahrain, Colombo, Kuwait and Mumbai.  

With ongoing delays in new aircraft deliveries, Emirates added 99 more aircraft to its retrofit programme which will now see 219 aircraft go through a full cabin refresh at a total investment of US$ 5.0 billion. At 31 March, Emirates’ order book had 314 aircraft pending delivery, including 61 A350s, 205 Boeing 777x, 35 787s, and 13 777Fs.

Total fleet count at the end of March was 260 units, with an average fleet age of 10.7 years. 

By strategically deploying capacity to serve surging demand across markets, Emirates’ total revenue for the financial year increased 6% to AED 127.9 billion (US$ 34.9 billion). Currency fluctuations and devaluations in some of the airline’s major markets negatively impacted the airline’s profitability by AED 718 million (US$ 196 million).

Emirates saw a record operating cash flow of AED 40.8 billion (US$ 11.1 billion) in 2024-25, which reflects its strong commercial performance and enables the airline to grow the business going forward.

Total operating costs increased by 4% from last financial year. Fuel and employee cost were the airline’s two biggest cost components in 2024-25, followed by cost of ownership (depreciation and amortisation). Fuel accounted for 31% of operating costs compared to 34% in 2023-24. The airline’s fuel bill decreased slightly to AED 32.6 billion (US$ 8.9 billion) compared to AED 34.2 billion (US$ 9.3 billion) the previous year, as lower average fuel price (down 10%) including hedging gains offset a higher uplift of 5% from increased flying.

With robust appetite for travel across customer segments, the strength of its global network, and strong customer preference for its products, Emirates hit a new record profit after tax of AED 19.1 billion (US$ 5.2 billion), outstripping last year’s AED 17.2 billion (US$ 4.7 billion) result with an exceptional profit margin of 14.9%. This is the best performance in the airline’s history, and in the airline industry for the reporting year 2024-25.

Emirates carried 53.7 million passengers (up 3%) in 2024-25, with seat capacity up by 4%. The airline reports a Passenger Seat Factor of 78.9%, a marginal decline from 79.9% last year. Passenger yield remained consistent at 36.6 fils (10.0 US cents) per Revenue Passenger Kilometre (RPKM).  

Emirates continued to invest in delivering ever better customer experiences. In addition to a range of inflight service enhancements in 2024-25, Emirates invested AED 63 million in its lounge product, opening two new lounges at London Stansted and Jeddah to bring the total number of dedicated Emirates Lounges globally to 41; and renovated existing facilities in Bangkok and Paris. This is part of a long-standing strategy to provide premium customers with signature experiences at key stations across the network, not only at its hub. The airline also launched its Emirates Chauffeur-Drive Service to Riyadh, expanding this signature service to over 70 cities. 

Emirates World, its premium travel retail store, opened in 8 global cities at an investment of AED 34 million, providing a bespoke environment for specialist consultants to serve more customers in person, in their communities. 

Emirates SkyCargo delivered an outstanding year, carrying 2.3 million tonnes of goods around the world, up 7% from the previous year as the delivery of 2 new Boeing 777 freighters and 2 wet-leased 747 freighters unlocked capacity to serve surging demand for air transport.

Ably navigating the ongoing challenges in global logistics, the cargo division reported a solid revenue of AED 16.1 billion (US$ 4.4 billion), contributing 13% to Emirates’ total revenue. Cargo yield per Freight Tonne Kilometre (FTKM) increased by 10%, returning to pre-pandemic marketplace levels.  

This strong performance reflects Emirates SkyCargo’s ability to win customer preference and serve demand with its specialist logistics solutions, the power and connectivity of Emirates’ global network, Dubai’s world-class intermodal logistics capabilities, and the airline’s ongoing investments in digital technology, infrastructure, and tailored products.

During the year, Emirates added Copenhagen to its freighter network and signed an MoU with Astral Aviation to expand its reach in Africa. Emirates Delivers, an e-Commerce delivery solution, was launched in Saudi Arabia to connect local shoppers with online retailers in the US and UK. As part of its ongoing digitisation push, our cargo division launched eQuote, a digital ‘self-service’ touchpoint that enables customers in 75 countries to request and manage spot quotations anytime, anywhere. 

Emirates placed orders for 10 more Boeing 777Fs, a significant investment to strengthen its cargo division’s position at the centre of global trade and logistics. Emirates SkyCargo has 13 freighters on order and expects to operate a fleet of 21 freighters by December 2026.  

At the end of March, Emirates’ SkyCargo’s total freighter fleet stood at 10 Boeing 777Fs.

Under Emirates Group companies and subsidiaries, Emirates Flight Catering (EKFC) and MMI/Emirates Leisure Retail (ELR) reported notable results in 2024-25.

EKFC grew revenue from external customers by 11% to AED 1.1 billion (US$ 293 million), uplifting 15.4 million meals during 2024-25 for its 114 airline customers in Dubai. It committed AED 160 million to expand Linencraft’s facility to handle 400 tonnes of laundry per day by 2026, cementing its place as the region’s leading laundry services provider. EKFC also launched its gourmet B2C offering, Foodcraft, to consumers in the UAE. 

MMI/ELR posted solid results with revenue growing 6% to AED 3.1 billion (US$ 847 million). During the year, both businesses saw strong customer demand across their portfolio, and extended their footprint with F&B and retail stores opening in 22 new locations, including MMI’s first retail outlet in Sri Lanka.  

With a strong cash balance and operating cash flow, Emirates fully met all contracted obligations during 2024-25, including aircraft pre-delivery payments and financing liabilities as they become due, utilising our cash reserves which stood at AED 49.7 billion as of 31 March.

Emirates also fully repaid its US$ 750 million Corporate Bond which was issued in 2013 with a 12-year term. Listed on the Irish Stock Exchange, this bond was the first senior unsecured amortising bond issued by an airline, and the airline’s diligence in honouring the payment schedule further enhances its credit worthiness in global financial markets. 

During the year, Emirates continued to deploy simple forward contracts to hedge against Brent crude oil and refining margins; and used long-term interest rate hedges to mitigate the impact of interest rate fluctuations. With significant currency exposure due to its global presence, Emirates continued to manage foreign exchange rate risk through currency options, forward contracts, and natural hedges. Its systematic approach improved cash flow predictability against volatile market shifts, reinforcing financial stability. In 2024-25, the airline’s risk management programme generated savings of AED 1.1 billion (US$ 287 million).

dnata performance

dnata increased its profit before tax by 2% to AED 1.6 billion (US$ 430 million) in 2024-25, with all business divisions reporting a solid performance, and notable contributions from its airport operations and catering and retail divisions.

dnata's total revenue increased by 10% to hit a new record of AED 21.1 billion (US$ 5.8 billion), driven by increased flight and travel activity across the world, particularly in its major markets: Australia, Europe, the UAE, UK, and US.

dnata’s international businesses account for 75% of its revenue, unchanged from the previous year.

Expanding its capabilities and capacity to meet customer needs and its future growth ambitions, dnata’s investments in 2024-25 amounted to AED 579 million (US$ 158 million). Significant investments during the year included: new electric and hybrid ground support equipment for its airport operations as part of its environmental strategy, new catering facilities in Australia, and new cargo facilities in the UAE.

In 2024-25, dnata’s operating costs increased by 10% to AED 19.7 billion (US$ 5.4 billion), in line with expanded operations in its Airport Operations, Catering & Retail, and Travel divisions.

dnata’s cash balance declined by AED 468 million to AED 3.7 billion (US$ 1.0 billion), primarily due to dividend payments to its owner, ICD; plus the funding of investments and debt repayments. The business saw a positive operating cash flow of AED 2.7 billion (US$ 735 million) in 2024-25, reflecting the substantial improvements in revenue.

Revenue from dnata’s Airport Operations, including ground and cargo handling increased to AED 9.9 billion (US$ 2.7 billion).

The number of aircraft turns handled by dnata globally grew by 2% to 794,091; and cargo handled increased by 9% to 3.1 million tonnes, reflecting new contracts won, and increased flight activity by dnata’s airline customers across markets.

This year, dnata’s Airport Operations division launched operations at Rome Fiumicino Airport, after it acquired the remaining 30% stake in Airport Handling to secure full ownership of the Italian ground services provider. Supporting nearly 70,000 flights annually for 22 airline customers, dnata’s new Rome operations nearly doubles its presence in Italy which also includes ground handling teams at two airports in Milan – Malpensa and Linate. During 2024-25, dnata also won a seven-year renewal of its operating licenses in Zürich and Brussels; and added Raleigh-Durham International Airport to its international airport operations network.  

On the cargo front, dnata made significant investments to meet growing global demand. In Dubai, dnata Logistics broke ground on a 57,000 m² warehouse in Dubai South, a US$ 27 million investment that will support Dubai’s continued growth as a global logistics hub. In Zürich, dnata’s exclusive lease agreement will see it operate the airport authority’s new, advanced warehouse when it opens in early 2027.  

dnata’s Catering & Retail business accounted for AED 7.1 billion (US$ 1.9 billion) of dnata’s revenue, up by 10%. The inflight catering business uplifted 114.0 million meals to airline customers, a 2% decline from last year. During 2024-25, dnata optimised and refocussed its service portfolio on strategic customer segments.

Key customer wins in 2024-25 include: long-term contracts secured with Etihad Airways and British Airways in the USA; and the long-term extension of an agreement for dnata to manage Jordan Flight Catering Company Ltd which delivers world-class culinary services to over 30 airlines in Amman. 

Major investments during the year include an AU$ 17 million inflight catering centre at the new Western Sydney International Airport and an expansion at Melbourne Airport to increase production capacity to 25 million meals annually. Both facilities are set to open in 2026.  

Revenue from dnata’s Travel Services division grew by 11% to AED 3.9 billion (US$ 1.1 billion), with strong contributions from its UK travel business and Imagine Cruising, its cruise holidays business. 

Total transaction value (TTV) of travel services sold increased by 9% to AED 9.7 billion (US$ 2.6 billion), reflecting the division’s ability to deliver relevant B2B and B2C travel products across customer segments globally.

In 2024-25, dnata’s travel division continued to enhance its expansive portfolio of products and services to meet the evolving and diverse needs of its customers. In the UAE, dnata Travel relaunched its brand proposition, and made major online and offline investments, including an enhanced booking experience on dnatatravel.com and a vibrant new retail store design.  Arabian Adventures introduced new products to cater to the growing number of UAE visitors, including the launch of a premium private dining experience in partnership with Veuve Clicquot; and the opening of The Fort Lisaili, a new multi-experience desert destination in Dubai.

dnata Travel Management onboarded new corporate clients, while dnata Representation Services in Dubai signed six new general sales agent (GSA) contracts with leading international airlines.  

Sustainability

During 2024-25, the Group continued to invest and implement initiatives that help reduce its impact on the planet, increase engagement with communities, and develop and reward its people. 

Emirates continues to seek opportunities to use Sustainable Aviation Fuel (SAF) where feasible across its network. During 2024-25, the airline took its first deliveries of SAF at London Heathrow and Singapore. Emirates also joined Germany’s Aviation Initiative for Renewable Energy, which promotes the development and use of renewable aviation fuel.

Tapping on funds earmarked for research in sustainable aviation solutions, Emirates partnered with the Aviation Impact Accelerator at the University of Cambridge, supporting their research in emissions reduction pathways.  

Emirates launched a large-scale solar energy project at the Emirates Engineering Centre in Dubai to meet 37% of the centre’s power demand; signed up as strategic partner of the Dubai Reef project which focusses on marine conservation; joined the Move to -15^oC global coalition, which aims to reduce energy consumption in the frozen food supply chain; and was the first airline to add donkey hides to its wildlife embargo list after the African Union banned the slaughter of donkeys.

Combining innovative upcycling with social impact, Emirates launched “Aircrafted Kids”, an initiative where seat fabric recovered from the airline’s retrofit programme were made into thousands of durable schoolbags and distributed through NGOs to disadvantaged children around the world to support their education. Emirates also donated 12,000 eyeshades to support teacher training initiatives in the UK for the blind and low vision community. 

dnata expanded its fleet of electric and hybrid ground support equipment (GSE) at airports around the world this year, adding electric GPUs in Dubai, electric forklifts in Singapore, and electric tugs in São Paulo. dnata also trialled its first 100% electric catering truck in Prague. During the year, it launched dnata’s ‘Station of Tomorrow’ at Orlando International Airport, featuring a fully electric GSE fleet; and executed its first fully electric pushback operation in Australia.  

For its non-electric vehicle fleet, dnata aims to use alternative fuel options to reduce emissions where feasible. In 2024-25, dnata transitioned to a biodiesel blend for all non-electric airside vehicles and GSEs in Dubai; began a trial with ExxonMobil on renewable diesel (R20) in Singapore; and began operating its heavy goods vehicles at London Heathrow with 90% Hydrotreated Vegetable Oil (HVO). 

During 2024-25, the Group expanded its extensive portfolio of programmes for employee development, training, reward and recognition, and well-being. Highlights include: the opening of Wejhaty, a futuristic one-stop-shop for employees’ HR needs; a bespoke engagement zone tailored to our crew community; an early careers programme and an international scholarship programme for Emiratis; and the enhancement of basic salaries and allowances to balance the rising cost of living in the UAE and across its global network.

More details of the Group’s environmental, social and governance initiatives can be found in the full 2024-25 Emirates Group Annual Report.

The 2024-25 Annual Report of the Emirates Group – comprising Emirates, dnata and their subsidiaries - is available at: www.theemiratesgroup.com/annualreport. 

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US$ figures are converted at 1US$ = 3.67AED and are based on the AED figures rounded off in millions.

Centrally located at Odeon 333, just across the street from the iconic Raffles Hotel, the Emirates World store offers customers expert travel planning and advice, delivered by dedicated consultants. The store also features interactive, immersive displays to give visitors a firsthand taste of the airline’s award-winning inflight experience, including an experiential First Class Suite installation available exclusively at the Singapore location.

The Emirates World store was inaugurated by Mr Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates, in the presence of Mr Ahmed AlKetbi, Deputy Ambassador, Head of Economic, Trade and Investment, UAE Embassy in Singapore, and Mr Lim Ching Kiat, Executive Vice President, Air Hub & Cargo Development, Changi Airport Group. The opening ceremony was also attended by Emirates’ management, travel trade and media partners, along with other distinguished guests.

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, said: “2025 marks the 35^th anniversary of our operations in Singapore and the opening of the Emirates World store here today is a significant milestone in our journey. The store embodies the very best of what we stand for – seamless service, premium design, and customer-first approach. Whether visitors are planning their next adventure or simply discovering our offerings, this store provides a welcoming, informative space that brings our ‘Fly Better’ promise to life.”

He added: “Singapore has always been a cornerstone of Emirates’ operations in Southeast Asia, and in 2024 alone, we have flown more than 800,000 passengers between Singapore and Dubai. We look forward to welcoming customers into this new home and continuing to grow in Singapore in the years ahead.”

Reimagining travel retail: bringing travel closer to Singaporean customers

The Emirates World store in Singapore reflects the airline’s evolving retail strategy: one that combines innovation, personalisation, and convenience in a space that is easily accessible by its customers.

Drawing insights from internal studies and global customer behaviour, Emirates found that travellers continue to value in-person retail experiences, particularly when it comes to planning something as personal as travel. This reimagined retail concept offers a human touch to booking, allowing visitors to receive personalised travel recommendations, access exclusive fare deals, and explore Emirates’ best-in-class products up close.

Spanning over 330 square meters, the Emirates World store is designed to offer a warm, open-plan, lounge-like environment in the airline’s signature light and contemporary colour palette, with designs of the Ghaf Tree, the national tree of the United Arab Emirates, adorning the walls.

With four customer service counters staffed by expert consultants, guests can book flights, seek professional advice and plan for their holidays with ease of mind. Guests can also explore smart technology experiences such as the ‘selfie mirror’ which snaps pictures of travellers against scenic destination backdrops.

Emirates will also showcase a wide range of its upcycled products at its Emirates World Store in Singapore for the first time ever. These products embody the airline’s commitment to environmental sustainability and feature innovative, every day, items such as bags, document holders, and travel pouches.

As part of Emirates’ signature hospitality, customers visiting the store can also enjoy freshly brewed coffee while they wait their turn or are assisted at the customer service counter.

A First-Class experience, on ground

One of the key highlights at the Singapore store is the permanent display of Emirates’ First-Class Private Suite, offering customers a unique opportunity to step inside and experience the airline’s award-winning product, and get inspired to book it next time they travel.

Visitors are welcome to fully immerse themselves in the suite, and enjoy the plush leather seating, ambient lighting and sliding privacy doors – a distinctive feature typically reserved for the skies.

35 years for Emirates in Singapore

Emirates has been connecting Singapore to the world for 35 years this year, operating four daily flights to Dubai and beyond, as well as one daily flight to Phnom Penh, Cambodia. Popular destinations for travellers from Singapore include London, Paris, and Milan. The airline has long been committed to the Singapore market, offering a wide range of premium services for both leisure and business travellers.

Dubai, UAE – 2 May 2025: His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, recently received Suzan Kereere, President of Global Markets at PayPal, a global digital commerce platform, at Emirates Group Headquarters. During the meeting, Emirates and PayPal discussed opportunities to build on their 15-year relationship and deepen collaboration within the dynamic digital payments landscape.

Emirates currently offers PayPal on emirates.com in 34 countries, offering customers simplified, fast and secure checkout when locking in their travel, in addition to flexible payment options through value-added services like PayPal Pay Later. The airline has seen a marked increase in customer adoption, usage frequency and transaction volumes with PayPal in the last year.

PayPal recently opened its first-ever regional headquarters in Dubai to serve the Middle East and Africa, with the aim to support more consumers and businesses across emerging economies advance their commerce capabilities and help businesses of all sizes sell across borders.

Dubai is rapidly emerging as a global fintech hub, leveraging its strategic location, business-friendly policies, and strong financial infrastructure. Dubai has attracted major fintech players, as well as nurtured homegrown startups. The city has also set up fintech accelerators and clusters along with ‘sandboxes’ that allow startups to test innovations. All these initiatives, among others, are enabling Dubai to advance its D33 agenda to make the city one of the top four financial centres, with fintech as a key focus.

Dubai, UAE, April 7, 2025 – Emirates has joined the Aviation Circularity Consortium (ACC), along with SL Metals, with the aim to unlock the circular economy for aviation. The airline’s participation marks the continued growth of the ACC and reinforces its commitment to accelerate supply chain decarbonisation through high-value circularity, following the Consortium’s milestone launch of its 2050 Industry Roadmap in November 2024.

Emirates has embedded recycling and circular solutions within its operations as part of its sustainability strategy. From cabin interior upcycling and incorporating more sustainable materials in its products to inflight initiatives and waste reduction programmes. By joining the ACC, Emirates will contribute to advancing circular aviation innovations, further strengthening the Consortium’s collaborative momentum.

SL Metals, a Singapore-based aluminium alloy distributor serving the Asia Pacific and Middle East regions, brings valuable expertise in aluminium solutions. The company supplies a comprehensive range of aluminium alloy products for various industries, including aerospace, precision engineering, semiconductors, and more. SL Metals’ participation in the ACC will support ongoing efforts to drive more sustainable supply chain practices and accelerate material circularity in aviation.

Ahmed Safa, Head of Engineering & MRO, Emirates Group, said, “Aviation must rethink how materials are used across an aircraft’s lifecycle, from production to retirement. With the number of retired aircraft continuing to grow, the need for sustainable end-of-life solutions is more urgent than ever. At Emirates, we are identifying new pathways to extend our fleet’s lifespan, and joining the ACC enables us to collaborate on sustainable initiatives that reduce waste, enhance efficiency, and accelerate aviation’s transition to a circular economy.”

Sam Tan Yee Leong, Chief Executive Officer and Executive Director, SL Metals, said, “Aluminium plays a critical role in aviation, as in many other industries, making responsible sourcing and efficient material use essential. Aluminium production also accounts for 3% of global industrial CO2 emissions, making sustainable practices across the supply chain increasingly important. SL Metals remains committed to improving sustainability within our own operations while supporting broader industry-wide efforts. Through the ACC, we look forward to advancing best practices in aluminium use and supporting initiatives that shape a more resilient and sustainable aviation supply chain.”

Recognising that industry-wide cooperation is essential to advancing aviation circularity, the ACC continues to unite key stakeholders across the aviation ecosystem together to drive meaningful progress. Emirates is the second airline to join the ACC, demonstrating the industry’s growing recognition that circularity is essential to decarbonisation. The airline’s experience in sustainable fleet management will play a crucial role in addressing the challenge of safely and responsibly handling end-of-life aircraft. At the same time, SL Metals' involvement enhances the Consortium’s ability to develop high-impact circular solutions, particularly as the need for critical materials in aviation continues to grow.

For more information on the ACC, visit www.aviationcircularity.com. 

About the Aviation Circularity Consortium

The Aviation Circularity Consortium (ACC) is a network of organisations committed to building a circular economy for the aviation industry. The ACC’s mission is to bring together key stakeholders, including airlines, regulators, OEMs, suppliers, and financial organisations, to shape and strengthen new pathways to accelerate decarbonisation through high-value circularity in the global supply chain.

Dubai, UAE, April 2, 2025 – Backed by almost four decades’ experience in keeping goods and people moving all over the world, Emirates has launched Emirates Courier Express, an end-to-end delivery solution that is set to redefine the express delivery experience. 

To ensure Emirates Courier Express addressed industry-wide challenges, Emirates worked with various global customers to pilot and finesse the product, with the goal to make it as fast, reliable and flexible as possible, before launching to market. Over the last year, Emirates Courier Express transported several thousands of packages from the UAE, Saudi Arabia, Bahrain, Kuwait, Oman, South Africa and the UK. The average delivery time is less than 48 hours. Now, Emirates Courier Express is open for business, for businesses. 

Badr Abbas, Divisional Senior Vice President, Emirates SkyCargo said, “Emirates Courier Express is an evolution in how we move goods across the globe, at speed and at scale. Building on our world-class and well-established infrastructure, and reimagining traditional logistics processes where necessary, this innovative solution does not just meet the Emirates Gold Standard of reliability and excellence but sets a new benchmark for what’s possible. This is only the beginning of our vision to continuously innovate and lead the charge in the express delivery sector.” 

Traditionally, cross-border delivery is managed via a global hub-and-spoke model, with a package making multiple stops before arriving at its end destination. Emirates Courier Express has broken this mould. Just like passengers, packages will travel from origin to destination directly, leveraging the breadth of Emirates’ vast global network and near-unparalleled flight frequencies. This approach significantly reduces time in transit, reduces package handling and offers Emirates Courier Express customers’ a competitive edge in getting their goods to end users. Direct connectivity is matched with different service levels, ranging from next day urgent delivery to a two-day Premium service, along with a pipeline of innovative new products. 

At launch, Emirates Courier Express will be active and available in seven markets, however the potential network growth is unlimited: wherever Emirates flies, Emirates Courier Express can deliver. Expansion to additional markets is already in the works. 

Harnessing the fleet of the world’s largest international airline, Emirates Courier Express has access to over 250 all widebody passenger and freighter aircraft to move packages worldwide. Complemented by a trusted, reliable and integrated cross border network of partners to manage the customs clearance and first and last mile transportation, the solution delivers door-to-door. This integration into the airline’s existing infrastructure allows Emirates Courier Express to handle volume fluctuations from seasonal spikes while maintaining cost stability, ultimately empowering customers to plan and budget with confidence. 

This seamless integration also enables Emirates Courier Express to provide bespoke and tailored solutions, whether transporting fashion and mobile phones or the most critical medical equipment. A team of dedicated specialists provide niche segment solutions, facilitated by the airline’s extensive freight and logistics infrastructure, including cool chain capacity, allowing the transportation of specialist or sensitive products from launch.

Prioritising ease of business, Emirates Courier Express’ is entirely digital, with a purpose-built tech platform integrating directly into customer software and supports additional bespoke shipping solutions. Advanced tracking systems, real-time updates, and seamless integration, ensures complete efficiency, reliability, quality, and transparency from collection to delivery across the world. 

Dennis Lister, Senior Vice President of Product and Innovation, Emirates SkyCargo said, “Emirates Courier Express is the result of challenging the status quo. Along with the industry, we watched the increasing volumes of cross border shipping and challenged ourselves to find a better way to transport these goods faster and more efficiently. The new product launch reflects our ongoing commitment to push the boundaries to introduce innovations which drive real impact and ensure our customers always have access to the fastest, most reliable and cost-effective solutions available." 

To find out how Emirates Courier Express could redefine your approach to international delivery, visit our website.

The co-location signifies a major shift for the Emirates Group’s robust technology infrastructure as the organisation prepares for its next big growth trajectory. The Group expects to start relocating its data centre from mid-2026 to Moro Hub, who will provide comprehensive co-location services, including rack space, power, cooling, equipment supply, and other associated services.

With this move, the Emirates Group will switch to clean energy to the tune of 3,000 megawatts annually, which is required to power the data centre.

The agreement was signed in the presence of HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA) by Michael Doersam, the Emirates Group’s Chief Financial & Group Services Officer and Eng. Marwan Bin Haidar, Vice Chairman & Group CEO of Digital DEWA.

HE Saeed Mohammed Al Tayer said, “Guided by the vision and directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, we continue to position Dubai as a global leader in sustainable digital innovation, fully aligned with the Dubai Clean Energy Strategy 2050 and the Dubai Net Zero Carbon Emissions Strategy 2050. We are proud to strengthen the Group's sustainability journey with this strategic move to the world’s largest green solar-powered data centre at the Mohammed Bin Rashid Al Maktoum Solar Park. This strategic alliance with the Emirates Group underscores Dubai’s dedication to accelerating digital transformation and reinforcing its global standing in sustainable aviation. By joining forces with them, Moro Hub is set to drive sustainable economic growth and ensure a future powered by innovation and sustainability, thus cementing Dubai’s leadership on the world stage.”

Michael Doersam said: “Our partnership with Moro Hub is a major step for our technology landscape as we gear up for our next era of growth and expansion. Both organisations share a common vision to position Dubai as a global leader in technology, innovation and sustainability. By transitioning our digital operations to Moro Hub, we are building operational resilience, scalability and, above all, reducing our environmental footprint. Adopting clean energy solutions underscores our commitment to a greener, tech-driven future.”

About the Emirates Group:

The Emirates Group is a global aviation and travel powerhouse that includes two iconic brands – Emirates and dnata. Emirates is the world’s largest international airline flying to 148 destinations in 80 countries and territories with a fleet of 259 aircraft. dnata is one of the world’s largest combined air services providers serving 178 cities across 36 countries.

About Moro Hub

As part of 10X, Dubai Electricity and Water Authority (PJSC) mobilised its innovation unit to create a new entity called Digital DEWA, which uses innovation in artificial intelligence and digital services to meet the current and future requirements brought about by the 4th industrial revolution. This entity required an innovative, agile data hub, and thus Moro Hub was established. Forming the backbone of Digital DEWA, Moro Hub was introduced to fulfil the need for an innovative and agile data centre. Through its purpose-built, industry-accredited data hub, Moro Hub uses its expertise, capabilities and alliances to contribute to the digital transformation of society. Trusted to secure, manage, and integrate data, Moro Hub is committed to providing value through customer-centric innovation, creating new opportunities now and in the future. For more info, please visit www.morohub.com.  

Travellers booked on flights from Dubai to Lagos can access more of Nigeria, with onward connections to Asaba, Akure, Benin City, Calabar, Enugu, Ilorin, Kaduna and Owerri. The interline agreement will also benefit corporate travellers, connecting to additional cities in one of Africa’s major economic hubs, including its capital city Abuja, Kano, Uyo, Port Harcourt and Warri, further supporting the strong bilateral trade relationship between Nigeria and the UAE.

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “Emirates is a steadfast partner of Nigeria’s tourism, trade and aviation sectors. This partnership with Air Peace is the next step on this journey, bolstering our connectivity and introducing more travel options for corporate leisure, and travellers visiting friends and family to and from Nigeria. We look forward to deepening our strategic partnership with Air Peace in the future to enhance the benefits for our mutual customers.”

Oluwatoyin Olajide, Chief Operating Officer, Air Peace said, "We are excited about this strategic interline partnership between Air Peace and Emirates, which is a significant step towards enhancing global connectivity for Nigerian travellers.  It aligns with our mission to provide seamless, world-class travel experiences while expanding our route network and international reach. This collaboration not only expands Air Peace’s international reach but also offers Nigerians arriving from Dubai seamless access to key domestic destinations, including Asaba, Akure, Benin City, Calabar, Enugu, Ilorin, Kaduna, and Owerri. By improving ease of travel, we are boosting business, tourism, and trade opportunities, further strengthening economic ties between Nigeria and the UAE. This partnership also reinforces Nigeria’s aviation sector by enhancing connectivity, efficiency and positioning our country as a critical hub for regional and global travel. At Air Peace, we remain committed to providing greater connectivity, convenience, and world-class service for our passengers.”

Emirates’ Dubai-Lagos route is operated with a Boeing 777-300ER, offering the best experience in the sky. Passengers can dine on regionally inspired multi-course menus and a wide selection of premium beverages, while enjoying over 6,500 channels of global entertainment, including 23 Nigerian movies, in addition to series and other content on ice, Emirates’ award-winning inflight entertainment system. As one of only two airlines operating First Class into Lagos, the partnership enables more travellers from Nigeria to experience Emirates’ unrivalled experience with luxurious touches, defined by comfort and privacy.

Air Peace, Nigeria’s leading airline, provides seamless connections domestically and internationally, via a fleet of aircraft, comprised of Airbus 320s, Boeing 737s, Boeing 777s, Dornier 328-300 Jets, Embraer 145s, and Embraer 195-E2s.

Emirates offers near-unrivalled global connectivity, which is further amplified by its extensive partnership network. In Africa, the airline’s footprint expands to over 223 regional points through 5 codeshare and 19 interline partners, providing better connection opportunities to both holiday destinations and emerging economic centres on the continent.

Customers can book their travel now on emirates.com, Emirates Retail Stores, the Emirates app, and preferred travel agencies.

Cairo, Egypt, 31 January 2025: Emirates, the world’s largest international airline, unveils its Emirates World store in Egypt, expanding the reach of its refreshed travel retail store concept that elevates the customer experience through product showcases, smart technologies and expert travel consultants.

The Emirates World store, located at the luxurious 5A WaterWay in Cairo, was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer and Adil Al Ghaith, Senior Vice President Commercial Operations, Centre, in the presence of Her Excellency Mariam Al Kaabi,  UAE Ambassador, Pilot Montaser Mana, the Deputy Minister of Civil Aviation of Egypt and Amr Kady, CEO of Egypt Tourism Authority. The opening ceremony was also attended by other distinguished guests, trade and media partners.

Commenting on the milestone, Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “This year marks our fourth decade of operations. Egypt was one of the first five destinations that we launched to at the very beginning of our operations, and we are proud to further enhance our offering for customers with the inauguration of Emirates World in Cairo.”

He continued, “Our global retail strategy is perfectly aligned with our ‘Fly Better’ promise, offering our customers the elevated hospitality they expect from Emirates, along with smart and efficient technologies, hands-on product displays and expert support and advice.  We will continue to roll out Emirates World concept stores in Africa and across our network, to connect more deeply with our customers at more touchpoints on the ground.”

Personalised and dedicated levels of service

At 332m², Emirates World Cairo brings the airline’s iconic product and services even closer to customers in the city. With its light and airy colour palette and open-plan lounge-like environment, the concept store is reminiscent of the airline’s signature inflight look and feel, further amplified by the full-size showcase of the iconic Emirates A380 Onboard Lounge experience and the First Class suite display.

Nine customer service counters staffed by expert consultants offer a comprehensive range of services from planning travel itineraries, supporting reservations and ticketing as well as general enquiries. Smart technologies such as the ‘selfie mirror’ snap pictures of travellers against scenic destination backdrops, inspiring customers to explore more; while self-service kiosks empower customers with a self-service touchpoint, minimising wait time and offering a faster service. 

Reaffirming Emirates’ commitment to Egypt

For nearly four decades, Emirates has been a steadfast partner of aviation, tourism and trade in Egypt. Since the first flight in 1986, when the airline was less than a year old, Emirates has flown over 10.6 million passengers. Today, Emirates serves Cairo with four daily flights. 

Emirates has also created significant employment opportunities, with over 920 Egyptian nationals currently serving as cabin crew members, contributing to local job creation and ensuring that Egyptian hospitality and culture are represented on a global stage.

Tickets can be booked on emirates.com, the Emirates App, or via both online and offline travel agents.

With the introduction of the Premium Economy on flights EK434/435, Brisbane will join Sydney and Melbourne in Emirates’ Australian network to be served by retrofitted aircraft equipped with the airline's award-winning product. The deployment further underscores Emirates’ commitment to providing Queenslanders the opportunity to experience its best-in-class products, including refreshed interiors and enhanced cabins across all classes.

By 1 April 2025, Emirates will be serving Australia with close to 4,000 Premium Economy seats, via two daily services from Sydney and two daily services from Melbourne, with a third Melbourne service launching on 30 March 2025 with a retrofitted Boeing 777 on flights EK404/405, in addition to the Brisbane service.

Australian travellers can also experience Emirates' highly popular Premium Economy product on flights to popular destinations across the airline's global network via Dubai, such as London, Vienna and Riyadh.  

Emirates has been serving Brisbane for more than 22 years and currently operates double daily flights between Dubai and Brisbane. With 77 weekly services connecting Australia’s five largest cities - Sydney, Melbourne, Brisbane, Perth, and Adelaide, to over 140 destinations via Dubai, Emirates continues to provide Australian travellers with seamless global connectivity including to popular European routes.

Emirates’ Premium Economy experience  

The four-class Emirates A380 features 14 First Class suites, 76 lie-flat seats in Business Class, 56 spacious Premium Economy seats and 322 generously pitched Economy seats. The Premium Economy cabin is located at the front of the main deck with 56 seats laid out in a 2-4-2 configuration.

Onboard, Premium Economy customers can experience quiet luxury with cream-coloured leather and a wood panel finishing similar to Business Class.

Each 19.5 inch seat is designed to provide optimal comfort and support, with 6-way adjustable headrests, a footrest and a generous recline. Each seat has a 13.3 inch screen, in addition to in-seat charging points and a wood-finished side cocktail table. 

The Premium Economy dining experience includes a welcome drink served in fine glassware, and a selection of meals made with seasonal ingredients, served on Royal Doulton china tableware with stainless-steel cutlery. Premium Economy customers are also offered an extended beverage list that includes vintage wines from Emirates’ Business Class list, including a sparkling Chardon and Chandon Vintage Brut 2016.

Customers also receive complimentary amenity kits made with sustainable and recycled materials, alongside sustainably made blankets and a generously sized pillow, both designed uniquely for Premium Economy. 

*Aircraft deployments may be advanced if released earlier from refurbishment.

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Held at the EAU campus in Dubai, the graduation ceremony showcased the broad range of nationalities and disciplines, which included postgraduate and undergraduate programmes in aviation management, aeronautical and aerospace engineering, aviation security, software engineering, aircraft maintenance engineering and more.

His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, and Chancellor of EAU, officially awarded the degrees at EAU’s 34^th ceremony, which was also attended by other dignitaries, Emirates Group executives, graduates’ families and friends and the university’s faculty.

Professor Ahmad Al Ali, Vice-Chancellor of Emirates Aviation University, reflected on the institution's ongoing success: "Each graduating class continues to demonstrate extraordinary talent and professionalism, with our alumni consistently advancing in positions across different areas of the aviation industry. At our core, we remain dedicated to embracing next-generation technologies and new methods of learning that prepare our students to address the evolving challenges of modern air travel. We take particular pride in our 84% post-graduation employment rate, watching our graduates forge successful careers and push boundaries across the sector."

This year’s cohort of 288 graduates included 100 postgraduate and 188 bachelor students of which 37 are Emirates sponsored students. Emirates Aviation University honoured 14 exemplary students across all disciplines, whose accomplishments reflected EAU’s commitment to delivering future aviation leaders. 

Over 180 undergraduate students received the once-in-a-lifetime opportunity to intern with the Emirates Group for more than one semester. The highly sought-after roles serve as a vital stepping stone for students, performing authentic job tasks for hands-on experience, helping equip them with the knowledge and skills they need to build a strong foundation for their future careers.

About Emirates Aviation University

Since its founding in 1991, EAU, the education arm of the Emirates Group, has established itself as the leading university for aviation studies in the region. The university offers a comprehensive range of undergraduate, postgraduate, and research programmes in aeronautical engineering, aviation management, logistics & supply management, AI & data science, aviation safety, and aviation security studies. Over the past three decades, EAU has experienced remarkable growth, expanding its facilities, faculties, learning resources, and earning global accreditations, including recognition from the Quality Assurance Agency for Higher Education, UK. EAU also provides a one semester internship programme with the Emirates Group for undergraduate students. For more information, please visit https://www.eau.ac.ae/en.

The graduation ceremony was headlined by His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive Emirates Airline & Group, the Group’s senior leadership team, graduates, their families and friends, and the academy’s faculty and cadets.

HH Sheikh Ahmed congratulated and presented certificates to the cadet graduates. He said: “Our Emirates Flight Training Academy was built on a vision and a solid strategy, and its journey so far has been nothing short of inspiring, even thrilling. The recognition by the NQC validates our commitment and our robust investments in our academy that is future-fit for the next generation.

“EFTA plays a vital role in nurturing the next generation of pilots, not just for the industry in the UAE but for world aviation, creating a steady and talented pilot pipeline. It’s incredible that we are training, developing and empowering young adults to drive the future of aviation – right here in Dubai. I’m confident our graduates will make their mark in shaping the future of our industry. Congratulations to the class of 2024!”

After months of rigorous training on the ground and in the skies, 85 bright and talented cadets are now fully equipped to take on every aviator challenge. The cohort includes 67 UAE National and 18 international cadets. Since EFTA’s launch, 271 cadets have been transformed from school leavers with no knowledge of flying to world-class professional pilots. EFTA also honoured four cadets for their exceptional performance throughout the year: Humaid Al Hammadi, Abdulla Raeisi, Alessandro Muffolini and Sarah Shah; and Abdulla Alkaabi for being the most diligent.

Capt Abdulla Al Hammadi, Divisional Vice President Emirates Flight Training Academy said: “Today, we’ve witnessed not just a graduation ceremony, but the fulfilment of many collective dreams. After countless hours of hard work, challenges and accomplishments, our cadets have proven they are ready to conquer the skies. They’ve come far – both personally and professionally – and EFTA is proud to see them step into a world full of opportunities with their new and richly deserved wings. Congratulations to our graduates!

“Our new Advanced Diploma in Pilot Licensing Training will be available to all EFTA graduates and will provide a strong academic foundation for future professional pilots, complementing the exceptional practical skills they’ve developed with us. At EFTA, we continue to elevate aviation education and prepare the next generation of skilled aviators, further supporting the GCAA* and strengthening the UAE's aviation industry.”

The Diploma, with 94 credit hours, paves the path for cadets to obtain Bachelor’s and Master’s degrees from any university.

Every cadet in the class of 2024 completed around 113 weeks of training with over 1,100 hours of ground-based and 270 hours of flight training. Located in Dubai South, the Academy combines cutting-edge learning technologies and a modern fleet of 32 training aircraft to train cadets with no previous knowledge of flying.

This year marked a brand new chapter in EFTA’s international journey as the academy is well on its way to achieving European Union Aviation Safety Agency (EASA) accreditation in early 2025. With this, cadets who graduate from EFTA will receive both a GCAA and an EASA** licence, opening doors to exceptional career opportunities worldwide.

*GCAA General Civil Aviation Authority
**European Union Aviation Safety Agency

Cadet quote:
At the graduation, speaking on behalf of the Class of 2024, Faris Ahmed, cadet graduate said: “Growing up, I was inspired by my father’s love of aviation and I followed in his footsteps to take to the skies. These past few years have been life-changing, to say the least. They were filled with intense training, unwavering support, and the forging of lifelong bonds.

“We've spent countless hours in simulators and classrooms, mastering every tiny detail. And who could forget the thrill of our first solo flight or when we saw the inside of a flight deck for the very first time? Today’s ceremony not only signifies the years of commitment and diligence, but the beginning of our careers as professional pilots, having received the highest standards of training from this world-class academy.”

Casablanca, Morocco, 29 November 2024 – Emirates, the world’s largest international airline, unveils Emirates World in Morocco, introducing its refreshed travel retail store concept to North Africa for the first time. At 534m², Emirates World Casablanca is the largest store on Emirates global network to date, elevating the customer experience and reaffirming the airline’s longstanding commitment to market.

Located on the central and upscale Franklin Roosevelt Boulevard, Emirates World invites customers to visit for expert travel advice and destination inspiration, either from the airline’s seasoned consultants or via smart technologies.

The Emirates World store was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer and Adil Al Ghaith, Emirates Senior Vice President Commercial Operations, Centre, in the presence of His Excellency Alasri Aldhaheri Ambassador UAE to Morocco.  The opening ceremony was also attended by other distinguished guests, trade and media partners.

Commenting on the milestone, Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “The opening of Emirates World in Casablanca comes just three weeks after the inauguration of our first store in Africa, delivering on our promise to enhance the customer journey across our network of 19 cities on the continent.”

He continued, “Our global retail strategy goes beyond a simple transaction and instead brings our ‘Fly Better’ promise to life, through dedicated and personalised services, smart and efficient technologies and hands-on product displays. Emirates World enables us to connect more deeply with our customers, inspiring them to discover more with Emirates.”

Personalised and dedicated levels of service

Emirates World is designed to enrich the customer experience through immersive experiences and personalised touchpoints. Designed in a light and airy colour palette, the concept store is reminiscent of the signature inflight look and feel, which is further amplified by the open-plan, lounge-like environment. Nine customer service counters staffed by expert consultants offer a comprehensive range of services from planning travel itineraries, supporting reservations and ticketing as well as general enquiries.

The centrepiece at the Casablanca store is the full-size showcase of the iconic Emirates A380 Onboard Lounge experience and the Premium Economy seat display, bringing Emirates signature product closer to travellers from Morocco. Smart technologies such as the ‘selfie mirror’ snap pictures of travellers against scenic destination backdrops, inspiring customers to explore more; while self-service kiosks empower customers with a self-service touchpoint, minimising wait time and offering a faster service. 

Underscoring Emirates’ commitment to Morocco

For over two decades, Emirates has been a steadfast partner of aviation, tourism and trade in Morocco. Since its first flight in 2002, Emirates has flown over 3.65 million passengers between Dubai and Casablanca.  

In 2022, Emirates established a codeshare partnership with Royal Air Maroc, offering seamless connectivity to a further 18 domestic points in Morocco, such as Fez, Marrakech, Agadir, Rabat, Tangier and more.  In the last year, over 28,600 passengers have travelled via the codeshare partnership, exploring more with frictionless travel.

Emirates has also created significant employment opportunities, with over 860 Moroccan nationals currently serving as cabin crew members, contributing to local job creation and ensuring that Moroccan hospitality and culture are represented on a global stage.

EASA certification is recognised globally in the aviation industry. The certification is mandatory to fly European-registered aircraft or to work for European airlines and opens doors to outstanding career opportunities worldwide.

All ATPL* graduates requiring an EASA licence must complete Multi-Engine Instrument Rating (ME/IR) in an Approved Training Organisation  within the European Union. Thanks to the partnership, EFTA’s international cadets can undertake the additional 10-hour programme with Egnatia Aviation in Greece.

On graduating from EFTA, these cadets will receive both a GCAA** and an EASA licence.  Once EFTA receives EASA approval, the academy will incorporate the agency’s approved curriculum in both ground school and flying programmes.

Having EASA accreditation under its belt marks a huge opportunity for EFTA as it looks to go global and appeal to a wider demographic. .

Captain Abdulla Al Hammadi, Divisional Vice President EFTA, explained the significance of the partnership: “EFTA’s next growth trajectory will have a major impact as we are set to provide a strong pipeline to an industry strapped for international pilot talent. The partnership with Egnatia Aviation marks a huge milestone in that growth journey. EASA ATO accreditation, our first-class infrastructure and futuristic learning technologies, along with being based in Dubai, one of the world’s largest aviation hubs, is the perfect combination for attracting the best talent to the academy.

It’s a significant stepping stone for the academy’s international cadets as they can now obtain the globally recognised EASA licence. We are extremely impressed with Egnatia Aviation’s quality, standards and product. We look forward to a long and fruitful partnership that will open new avenues and empower the next generation of pilots.”

George Triantafyllidis, Chief Commercial Officer Egnatia Aviation said: “Cadets on the path to becoming EASA certified can look forward to beginning the course in 2025 and be ready to conduct their ME/IR in 2026 at Egnatia Aviation. Once completed, they will graduate with best-in-class knowledge, skills and expertise from a high quality ATO, in line with EU aviation standards.”

About Emirates Flight Training Academy

Located in Dubai South, the EFTA was launched by Emirates in 2017, initially to train UAE nationals, and later international students, to become pilots. The Academy combines cutting-edge learning technologies and a modern fleet of 32 training aircraft to train cadets with no previous knowledge of flying. EFTA’s fleet has 32 aircraft: 20 x Cirrus SR22 G6 single-engine piston, 5 x Diamond DA42NG multi-engine piston, 2 x Gamebird GB1 for Upset Prevention and Recovery Training and 5 x Embraer Phenom 100EV very light jets.

EFTA’s state-of-the-art facility, which is equal to 200 football fields, boasts 36 modern classrooms, six 6-axis full-motion flight simulators, an independent Air Traffic Control Tower, and a dedicated 1,800m runway with its own Instrument Landing System.

About Egnatia Aviation

Egnatia Aviation Flight Training Academy, part of Egnatia Aviation Group, is one of the leading Flight Training Organisations in Europe, providing pilots to numerous airlines across the world. Like EFTA, it has its own General Aviation airport (Lydia) and a fully functional, modern, European facility. This and the excellent location and weather factor enables it to deliver consistent training all year round.

In the span of 18 years, Egnatia Aviation has become one of the largest pilot academies in Europe with cadet contracts and self-sponsored students from all over the world.

*ATPL: Airline Transport Pilot Licence

**GCAA: General Civil Aviation Authority of UAE

This year’s theme focused on Aviation Trends: Advancements, Regulations, and Sustainability, showcasing the industry’s evolution and how it was adapting to meet rising challenges. More than 300 researchers and specialists from a host of aviation entities, regulatory bodies, academia and leading universities attended, all keen to explore the latest research insights and advancements, and to tackle key challenges.

Professor Dr Ahmad Al Ali, Vice Chancellor Emirates Aviation University delivered the opening address, and said: “Fuelled by demand, advances in sustainable practices and cutting-edge technology, our industry is on the brink of rapid transformation. By uniting leaders and scholars under one roof, we aim to showcase aviation’s boldest and most imaginative ideas. We’re thrilled to be able to host this conference for the fifth year and look forward to growing, evolving, and continuing it for many years to come.”

Keynote speakers included Colonel Engineer Marwan Mohammad Singel, Director of Dubai Civil Aviation Security Centre at Dubai Police, Mohamed Abubaker Farea, ICAO Middle East Regional Director, Kashif Khalid, Regional Director, OSS Africa and the Middle East IATA, Professor Paul D. Williams, Professor of Atmospheric Science, University of Reading and Professor Bijan Vasigh, Professor of Economics and Finance, Embry-Riddle Aeronautical University.

From the Emirates Group, keynote speakers included senior executives: Steve Allen, Chief Executive Officer dnata, Oliver Grohmann, the Emirates Group’s Executive Vice President Human Resources, John Walker Emirates’ Vice President Base Maintenance and Kieran Dowd, Vice President of Sourcing Solutions, Emirates Flight Catering and General Manager Emirates Bustanica.

Hot topics involved airline operations and management, air traffic management innovations, AI applications in aviation, and aviation safety and security.

A series of presentations outlined a bold strategy to achieve zero waste to landfill by 2030 and highlighted the growing impact of climate change, extreme weather events and shifting wind patterns on flight routes. IAMC explored the transformative technology in Human Resources with AI-driven tools and virtual platforms streamlining recruitment, and how cutting-edge innovations like drone aircraft inspections eliminated the need for scaffolding and dramatically reduced completion time and human effort.

The aviation industry is on a continuous growth trajectory, with IATA projecting industry revenues to reach a milestone of US$996 billion in 2024. The conference demonstrated the university's success in embracing seamless collaboration between academia and the aviation industry.

About Emirates Aviation University

Since its founding in 1991, EAU, the education arm of the Emirates Group, has established itself as the leading university for aviation studies in the region. The university offers a comprehensive range of undergraduate, postgraduate, and research programmes in aeronautical engineering, aviation management, logistics & supply management, AI & data science, aviation safety, and aviation security studies. Over the past three decades, EAU has experienced remarkable growth, expanding its facilities, faculties, learning resources, and earning global accreditations, including recognition from the Quality Assurance Agency for Higher Education, UK. EAU also provides a one semester internship programme with the Emirates Group for undergraduate students. For more information, please visit https://www.eau.ac.ae/en.

Located at Shangri-La The Fort, Manila in Bonifacio Global City, Taguig City, the newly unveiled 221 square metre retail destination was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer in the presence of the Philippines First Lady, Mrs Liza Araneta Marcos; His Excellency Mohamed Obaid Al Qataam Al Zaabi, UAE Ambassador to the Philippines; along with other distinguished guests, trade and media partners. 

Adnan Kazim commented: “The new Emirates World Store in Manila is designed to serve as a one-stop shop where customers can explore Emirates’ best-in-class products and services, and provides visitors a glimpse of our onboard hospitality and excellence, ensuring the bar is set high when it comes to retail experiences both in the Philippines and across our global network. The Emirates World retail store is part of our broader strategy to get closer to our customers as they plan their travel and create an elevated experience that is consistent with our brand.”

A standout feature of the new retail store is Emirates A380 onboard Lounge display, giving customers a first-hand look at the premium touches that define Emirates’ products in the sky, and bringing them closer to the airline’s high standards of in-flight luxury. Store visitors can also browse a curated selection of Emirates-branded merchandise and travel accessories, with a wide range of products from the Emirates Official Store – including the latest NBA collection for basketball fans.

The Emirates World Store is also equipped with smart technologies that set it apart from conventional travel retail spaces, featuring an interactive self-service screen that allow customers to quickly browse flight options, check availability, and more.

The launch of the Emirates World Store in Manila underscores the airline’s commitment to the Philippine market and providing Filipinos with the quality of service that only the world’s largest international airline can deliver. Emirates has so far launched its reimagined retail spaces in Dubai, Hong Kong, London and Nairobi, with more stores set to progressively roll out to key markets with an estimated investment of AED 100 million over the next three years as part of the airline’s retail strategy.

Over three decades of connecting Philippines to the world

Emirates launched services to Manila in 1990, and progressively grew its services to include a circular service to Cebu and Clark. The airline currently serves the Philippines with 28 weekly flights, offering approximately 22,700 weekly seats to and from Dubai and connecting travellers to over 140 destinations across the airline’s global network.

Last year, Emirates inked an interline agreement with Philippine Airlines (PAL), expanding its network to more domestic points in the Philippines via Manila, Cebu and Clark. Under the agreement, PAL’s customers can also benefit from increased connectivity to nine international points via Dubai including Amman, Birmingham, Cape Town, Dammam, Dublin, Lisbon, Manchester, Muscat, and Riyadh.

Travellers flying with Emirates can enjoy the best experience in the sky with an unmatched culinary experience, regionally inspired multi-course menus developed by a team of award-winning chefs complemented by a wide selection of premium beverages. Customers can sit back and relax with more than 6,500 channels of carefully curated global entertainment content featuring movies, TV shows, music, podcasts, games, audiobooks and more with ice, Emirates’ award-winning inflight entertainment system.

The airline showcased its iconic flagship aircraft for trade and industry visitors, aviation aficionados, and the wider public for an up-close glimpse into the largest passenger aircraft in the world.

The Emirates A380 on display featured four classes and was one of the latest aircraft to be retrofitted with the newest generation cabins including Premium Economy, alongside updates across First, Business, and Economy class cabins.

The airline has embarked on a multi-billion dollar retrofit programme to elevate the travel experience for its customers for years to come. As part of the programme, the airline rolled out Premium Economy with more spacious seating and thoughtful touches that makes routine travel an unforgettable experience. Visitors to the aircraft were also able to tour the Onboard Lounge, and the iconic Shower Spa in First Class.

Emirates has been serving Bahrain since 2000 and has carried close to 8 million passengers to and from Bahrain since the start of its operations. The airline currently operates 21 weekly flights on its Boeing 777 aircraft and connects travellers from the Kingdom to more than Emirates’ 140 global destinations via its hub in Dubai.

Here’s seven ways the partnership is paying off for travellers:

1. By joining forces, Emirates and flydubai offer customers access to a combined network of more than 225 unique destinations in more than 100 countries. 
2. Emirates customers can explore more than 118 flydubai destinations, while flydubai passengers can access more than 136 Emirates destinations. Top destinations for customers include Baku, Krabi, Naples and Zanzibar.
3. On average, customers can choose from 275 codeshare flights each day which means expanded schedules and more flexibility when choosing departure times.
4. Together, both airlines operated more than 1.5 million flights since 2017, carrying more than 19 million passengers across the joint network. That’s equal to the combined populations of Paris and New York City.
5. Customers continue to benefit with seamless on-ground experiences including a smooth check-in process, efficient baggage transfers, optimised flight schedules and enhanced connectivity at Dubai Airports with access to Terminal 3. More than 300 weekly flights operated by flydubai depart Terminal 3 to popular destinations including Kathmandu, Krabi and Zanzibar. flydubai’s Business Class passengers can also enjoy the new Business Class check-in area at Terminal 2 which offers a unique and smooth check-in experience with a personalised Meet and Assist service, seated check-in and a Fast Track service through passport control and security lanes.
6. Passengers also benefit from access to world-class airport lounges, including Emirates’ signature lounges in Terminal 3. Over the past 7 years, more than 250,000 flydubai passengers have enjoyed access to Emirates’ lounges.
7. Emirates Skywards, the loyalty programme of Emirates and flydubai, continues to offer members one loyalty currency and fantastic rewards. More than 2 million unique members, from more than 190 countries continue to earn and redeem Miles through the partnership. All Platinum, Gold and Silver Tier status members also enjoy additional perks including extra baggage allowance and priority check-in on Emirates and flydubai. The loyalty programme also recently revised its Cash+Miles rates on flydubai flights – making redemptions even more appealing and allowing members to enjoy significant savings.

Looking ahead, the two airlines remain committed to expanding the reach of their partnership and elevating the travel experience to and through Dubai. Emirates has expanded its retrofit programme for a full nose-to-tail refresh of over 200 aircraft, including adding Premium Economy seats. flydubai’s investments in a premium experience both in the air and on the ground continue at pace with 15 aircraft retrofitted this year as part of its own retrofit programme in addition to the launch of its dedicated Business Class check-in area at Terminal 2.

From world-class on-ground services in Dubai, to adding new bucket-list destinations, and offering better loyalty experiences – Emirates and flydubai customers are guaranteed the latest and greatest in air travel. 

Tickets can be booked on emirates.com and flydubai.com, the Emirates App, Emirates Retail stores, Emirates contact centre, or via travel agents.

Emirates Public Relations

pr@emirates.com

Nairobi, Kenya, 8 November 2024 – Emirates, the world’s largest international airline, has opened its Emirates World store in Nairobi, Kenya, underscoring its commitment to deliver an elevated customer experience, alongside world-class products and services to the market. This opening introduces the airline’s refreshed retail store concept to Africa for the first time, with more stores planned across the market in the coming months. 

Centrally located in the ultra-modern Cube, Riverside Drive, the Emirates World store offers customers expert travel advice, either from dedicated consultants or through self-service smart technologies, and immersive displays to bring the airline’s signature product closer to travellers from Kenya. 

The Emirates World store was inaugurated by Adil Al Ghaith, Senior Vice President Commercial Operations, Center, in the presence of His Excellency, Dr Salim Alnaqbi, UAE Ambassador to Kenya. The opening ceremony was attended by other distinguished guests as well as trade and media partners. 

Commenting on the milestone, Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said, “We are pleased to bring our reimagined retail store concept to Africa for the first time, elevating our customer experience in Kenya, and then in more destinations across the continent in the coming months. The Emirates World store provides a flavour of the signature experience we offer, from friendly and insightful staff to hands-on showcases that bring our ‘Fly Better’ promise to life. We can’t wait to inspire our customers to discover more with Emirates when they visit the store.” 

Personalised and dedicated levels of service

Delivering the elevated hospitality and personalised experience that Emirates is renowned for, the Emirates World store is designed to enrich customers’ experience from the moment they walk through the door, with a warm and inviting space that welcomes every guest. The retail space is over 330 m² and designed as an open-plan, lounge-like environment, in the airline’s signature light and airy colour palette. 

Guests can explore the iconic Emirates A380 Onboard Lounge experience with an immersive, full-size showcase or explore the smart technology experiences such as the ‘selfie mirror’ which snaps pictures of travellers against scenic destination backdrops. 

Six customer service counters staffed by expert consultants are on hand to plan travel itineraries, supporting reservations and ticketing as well as general enquiries, ensuring a seamless journey at every touchpoint. The consultants can also offer insight into Emirates Holidays, the airline’s tour operating arm, which provides customers with bespoke packages to unlock the finest travel experiences. Kiosks empower travellers with a self-service touchpoint, while minimising wait time and offering a faster service.  

Reinforcing Emirates’ commitment to Kenya

Emirates is fast approaching an important milestone in Nairobi: it’s 30^th anniversary. Since the first flight in October 1995, Emirates has flown over five million passengers to and from Kenya on double daily flights from Dubai. 

In 2023, Emirates established an interline partnership with Kenya Airways, providing seamless connectivity to an additional 28 points in Africa through Nairobi, including Mombasa, Kigali, Bangui, Nampula, Kilimanjaro and more. In the last year, over 12,000 passengers have taken advantage of the agreement, exploring more with frictionless travel. 

Beyond its operations, Emirates supports three Kenyan humanitarian organisations focused on child welfare through the Emirates Airline Foundation. The Little Prince Nursery and Primary School provides holistic education and rehabilitation for children, and the Foundation has supported its meal programme since 2014; Alfajiri Street Kids offers a safe space and a range of programmes focusing on art therapy for more than 200 children; and finally, the Foundation sponsors four-year scholarships for 10 students at the Starehe Boys’ Centre which delivers academic support for underprivileged boys and includes a high school and multiple tertiary programmes.

The airline will display its retrofitted four-class Airbus A380, featuring its new livery and latest cabin interiors. This will give visitors a glimpse of Emirates’ latest onboard experience, which includes spacious cabins, its iconic Onboard Lounge, Shower Spa, refreshed cabins including Premium Economy and a host of other signature products.

His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive Officer Emirates Airline & Group, said, “Our participation at the Bahrain International Airshow underscores our longstanding ties with the Kingdom and strong commitment to supporting a vibrant regional aviation industry. Proudly displaying Emirates as well as flydubai aircraft at the airshow demonstrates our confidence and optimism for the future and strengthening our flourishing industry. We look forward to connecting with partners and peers to drive positive change during the event.”

Emirates’ Airbus A380 that will be showcased at BIAS will feature 14 private First-Class suites, 76 lie-flat Business Class seats, 56 highly popular and spacious Premium Economy seats, and 338 generously pitched Economy Class seats. The dedicated Premium Economy cabin, designed to further enhance comfort and privacy, offers 7 rows in a 2-4-2 abreast layout, featuring customised features that offer functionality and convenience including in-seat charging points and a side cocktail table – perfect for both business and leisure travellers.

The double-decker aircraft, boasting updated interiors and fresh colour palettes, also features a next-gen Onboard Lounge, and the spectacular Shower Spa in First Class, which offers customers the unique opportunity to freshen up at 35,000 feet during their journey. Emirates’ friendly cabin crew will be on hand to showcase the aircraft’s distinctive features to visitors and answer any product questions they have.

Emirates is the world’s largest operator of the Airbus A380 and is currently undertaking the largest known in-house retrofit programme in the industry, valued at more than US$4 billion, to create an elevated and consistent travel experience for years to come. To date, 40 aircraft have received a full refresh with the latest interiors and a best-in-class suite of products across every cabin.

Emirates has been serving the Kingdom of Bahrain’s skies and communities since 2000, with the highest quality products and services. The airline currently operates 21 weekly flights to Bahrain on its Boeing 777 aircraft and connects travellers from the Kingdom to over 140 global destinations via its hub in Dubai. Since the start of its operations, Emirates has transported more than 7.8 million passengers to and from Bahrain on close to 48,500 flights.

The airline has also deployed its iconic Airbus A380 aircraft to Bahrain on several occasions to accommodate increased customer demand during holidays and special events. Additionally, the Airbus A380 has been displayed multiple times at the Bahrain International Airshow.

Dubai, UAE – 16 October 2024: At this year’s ICC Women’s T20 World Cup, Emirates is helping set players up for success with its support for the 100% Cricket Future Leaders Programme which aims to provide more world-class development opportunities to aspiring female leaders in the sport.

The 100% Cricket Campaign is dedicated to the promotion of women’s cricket, ever since its launch at the ICC Women’s T20 World Cup 2020, with the purpose of changing perceptions, creating heroes and excitement, and supporting women in cricket.   

To support the Future Leaders Programme’s mission, this year, Emirates will provide exclusive fares and discounts to the current cohort taking part in the 10-month programme, enabling connections to unique learning opportunities outside of their home countries, in addition to linking them to mentors to help build the next generation of female leaders within cricket.

This year’s ICC Women’s T20 World Cup 2024, already in its knockout stages, is taking place in the airline’s homebase of the UAE, with matches being played in Dubai and Sharjah. The World Cup has so far delivered electrifying performances as the remaining four teams will battle it out for the highly coveted trophy. The first semi-final will be played between Australia and South Africa on Thursday, 17 October, while New Zealand and West Indies go head-to-head in the second semi-final on Friday, 18 October, with the final scheduled on Sunday, 20 October.

The airline is also engaging with fans throughout the tournament with Cabin Crew roaming around at matches taking keepsake Polaroids and handing out specially designed frames, in addition to other exciting onsite activations.

Emirates reaffirmed its commitment to cricket by extending its global partnership with the ICC earlier this year, which will see the airline support 28 ICC men’s and women’s events until 2031, including the Cricket World Cup, T20 World Cup and Champions Trophy.

Already in its third decade, Emirates’ partnership with the ICC is one of the most established in world sport. The ICC partnership sees Emirates featured on the official kit of the ICC Elite and International Panels of Umpires. Alongside the Umpires, Emirates sponsors the Elite and International Panels of ICC Match Referees.

Together with branding and media exposure to cricket fans around the world, Emirates also transports umpires and referees to international events as the Global Partner of the ICC.  Emirates’ branding is also highly visible at all major events including the ICC Men’s Cricket World Cup, ICC Women’s Cricket World Cup, ICC Men’s T20 World Cup, ICC Women’s T20 World Cup and the ICC World Test Championship Final.

For a glimpse into the hard work and dedication of a cricketer and an Emirates pilot, watch the video here

The suites include three full flight simulators integrated with innovative pilot support systems (PSS), a fixed base training device, a cabin emergency evacuation trainer and a door trainer. This investment reflects the airline’s commitment to achieve the ultimate standards and excellence in crew training. 

The PSS is an industry first and was fully conceptualised inhouse by Emirates with a view to optimising the training experience. During the briefing phase, it allows trainees to carry out an interactive flight deck set-up, including building a flight plan, in a fully immersive environment. The set-up is recalled once the trainees move inside the simulator to resume their training. The PSS’ debrief mode allows the instructor to playback the recorded session to review crew performance. 

The airline’s first A350 full flight simulator received a level D qualification, the highest for this type of simulators, from the European Union Aviation Safety Agency (EASA). The initial qualification was achieved with zero findings, another remarkable feat in the simulation industry. The advanced technology not only enhances training efficiency, but also empowers pilots to confidently master the skills required for smooth operations.

Emirates has ordered 3 full flight simulators for its A350 fleet. The second A350 simulator is currently in its onsite acceptance stage and is scheduled to receive EASA approval in November.

The A350 fixed base training device replicates the flight deck, using visual and audio systems to make training sessions as realistic as possible.

Capt Bader Al Marzooqi, Emirates’ Senior Vice President Flight Training said: “Spearheading innovation is at the core of Emirates’ DNA, and that is reflected in our newly acquired A350 training equipment suites and our advanced pilot training facility set to open later in the year. We’re proud that we now have the potential to expand our pilot training capacity by 54%. With our investments in the new simulators and systems, our pilots and cabin crew are equipped, trained and supremely confident to manage any operational challenge safely and competently.”

Shaping the future of aviation

Currently, the airline has trained nearly 30 pilots and 820 cabin crew members. By end-November, more than 50 pilots will have completed their training on the A350 full-flight simulators prior to the aircraft’s entry into service. Emirates’ pilots and cabin crew receive robust, evidence-based training, delivered inhouse by highly experienced instructors in specially designed environments.

What’s more, in June this year, Emirates announced a joint collaboration with IATA and Airbus to deliver an enhanced Competency-Based Training and Assessment programme for the A350 type rating.

Future fleet

For its next era of growth, Emirates has 65 A350s and a mix of 205 777Xs in its order book that will support the airline’s expansion goals and provide flexibility to launch new, and better serve, existing routes on its network.

Ultra-modern pilot training facility

Emirates is all set to open its advanced pilot training facility later this year. The 63,318 sq.ft. facility can house 6 full-flight simulator bays for the A350 and Boeing 777X aircraft. Across the airline’s pilot training facilities, Emirates' aviators will be able to hone their flying skills with 17 full flight simulators offering a capacity of more than 130,000 training hours a year.

Emirates is revving up its pilot recruitment drive. Those interested to join Emirates’ elite corps of aviators can register for the online info session on 16 October here.

Dubai, UAE: 10 October 2024: Emirates, the world’s largest international airline, officially opened the doors to its newly designed ‘Emirates World’ Travel Store in London. Making a grand entrance on the high street – the dedicated Emirates retail space is the first to open in Europe and latest in a planned roll-out of 40 stores globally.

Located on Cromwell Road in London’s South Kensington, the retail store combines smart technology, expert personal travel advice, and immersive experiences incorporating the latest in experiential technologies to bring Emirates’ signature hospitality even closer to customers.

The Emirates’ London Travel Store was inaugurated by Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, in the presence of His Excellency Mr Mansoor Abulhoul, UAE Ambassador to the UK. Other attendees included VIP guests, Emirates commercial and sales executives, corporate customers, and industry partners.  

Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer said: “When customers book a flight or holiday, it’s not just a financial transaction, it’s an emotional one, and we’ll be doubling down to deliver a memorable visit for our customers through personalised experiences and immersive displays showcasing the best of our in-flight products. Emirates’ London Travel Store is a testament to our enduring commitment to the UK, a market that has been pivotal to us since our first UK flight 37 years ago. We look forward to welcoming customers and delivering on our ‘Fly Better’ promise as we bring the Emirates brand to life.”

Reimagining the travel experience

The Emirates’ London Travel Store will offer customers a flavour of the airline’s renowned travel experience, including its First Class private suite, a full-sized A380 Onboard Lounge and Premium Economy seat on display where guests can experience the popular new cabin first-hand.

With 270 square meters of space, the retail store has an open-plan, lounge-like environment, with a light and airy colour palette and modern furniture for customers to make travel arrangements in comfort. Seven dedicated customer service counters are available to cater for flight reservations, ticketing, and general enquiries, all staffed by expert travel consultants to offer personalised assistance – whether it’s booking a flight, holiday, or handling Skywards loyalty programme enquiries.

Customers can also enjoy smart technology like self-service screens supported by travel consultants or a ‘selfie mirror’ to snap pictures with friends and family against scenic destination backdrops.

The store also features a variety of Emirates Official Store merchandise and travel accessories, whether customers want to buy aircraft models, handy travel gadgets, or even Emirates branded Wimbledon 2024 towels.

Emirates Holidays, the tour operating arm of Emirates Airline, has also opened the doors to its new store located in the Cottons Centre. Customers will be welcomed by a dedicated team of 45 travel consultants offering expert advice, personalised holiday packages and exclusive offers.

Fly better to over 140 destinations with Emirates

Emirates currently serves the UK with 133 weekly flights to Dubai, connecting the UK via seven airports with 140 destinations around the world. In London, Emirates operates from Heathrow, Gatwick, and Stansted, carrying more than 45,000 passengers to and from the UK capital every week.

Emirates operates the largest fleet of A380s in the world, with 116 aircraft in service. Providing an unparalleled customer experience on board, the Emirates A380 is loved by customers for its spacious and comfortable cabins, quietness, and unique on-board features such as the Onboard Lounge and First Class Shower Spa. Customers can also enjoy award-winning inflight entertainment on ice with more than 6,500 channels of on-demand entertainment via the industry’s largest screens across all cabins.

Emirates Public Relations

pr@emirates.com

DUBAI, UAE, 30 September 2024: Over 850 Emirates commercial team members from around the world convened in Dubai this week for the airline’s Passenger Sales Conference 2024 under the banner of ‘Next Era – Equip, Embrace, Excel’. This biannual event was the airline’s largest ever commercial gathering.

The Passenger Sales Conference has become a springboard for the airline’s executive commercial leadership to engage, embolden and inspire teams around their strategy and vision for the future, as Emirates ramps up its fleet, network, products, and readies itself for the next ‘era’ poised for even more growth.

The packed programme of speakers representing the full spectrum of the airline’s business, aviation and tourism industry heavyweights, and a dose of inspiration from motivational speakers and best-selling authors set the tone for an extraordinary four days. Recognising individual and team achievements across the commercial organisation, HH Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group also presented the coveted Chairman Sales Award.  

Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “We have big plans for Emirates, and the Passenger Sales Conference lays out the blueprint around how we will collectively activate commercial pathways and execute on the company’s strategic growth plans – through recalibrating our strategies, seizing emerging opportunities, developing new products, bolstering team dynamics and leveraging the latest technologies.”

He continued: “We’ve stood in the face of unexpected business challenges together and turned disruption to our advantage by moving nimbly towards every opportunity available to achieve outstanding results. And we’re only getting started. Our growth trajectory will accelerate in the coming years in line with Dubai’s D33 ambitions, and our teams are focused and committed to continue generating extraordinary value for the business.”

After a riveting employee townhall session presented by Sir Tim Clark, the first day of the conference was headlined by Adnan Kazim, who set the scene with his bold vision for the commercial organisation and how teams will collectively work to capitalise on every growth opportunity to maintain the airline’s competitive edge and global leadership. Other leaders in the business who provided updates across their areas included Adel Al Redha, Deputy President, and Chief Operations Officer; Michael Doersam, Chief Financial and Group Services Officer and Oliver Grohmann, Executive Vice President Human Resources.

Nabil Sultan, Executive Vice President Passenger Sales and Country Management kicked off the second day outlining the airline’s Passenger Sales Strategic Priorities, and afterwards Adnan Kazim joined him on stage for an interactive Q&A session. Strategic discussions around the future of revenue management, loyalty and B2C sales were also at the forefront, and the day was rounded off by a fireside chat around the Emirates and flydubai partnership with Adnan Kazim and Ghaith Al Ghaith, CEO of flydubai.

On day three, Boutros Boutros, Executive Vice President, Corporate Communications, Marketing and Brand, grabbed the spotlight with a focus on the iconic Emirates brand, and how it will play a key role in reaching and inspiring new audiences in line with the airline’s growth aspirations. Dubai Aviation Engineering Projects also provided an update around Al Maktoum International Airport’s master plans and construction progress.

Conference participants were also treated to keynotes from best-selling authors and motivational speakers, who discussed the dynamic connection between being physically, physiologically and emotionally prepared for challenges, as well as selling through stories and the power of storytelling.

The fourth and final day was dedicated to Dubai, with insights around future plans and forward-looking initiatives to ensure the city maintains its competitive edge and inches closer to its D33 ambitions to become one of the top three cities to live, work and invest. His Excellency Helal Saeed Al Marri, Director General of Dubai's Department of Economy and Tourism addressed teams around the next phase propelling Dubai’s growth. Hoor Al Khaja, SVP International Operations at Dubai's Department of Economy and Tourism outlined strategic growth opportunities and potential synergies to drive more visits into the city. A high-level panel followed including experts from across Dubai’s tourism and economic ecosystem.

The last financial year saw Emirates hitting new record profits and revenue, as it expanded its operations around the world to meet strong demand for air-travel, with customers choosing Emirates for its outstanding onboard and onground experiences. To ensure it continues to deliver on its ‘Fly Better’ value proposition, Emirates has set out to refurbish over 200 A380 and Boeing 777 aircraft as part of its multi-billion-dollar investment to deliver best-in-industry products that elevate the customer experience in the skies. The airline has also expanded its network with the addition of Bogota and Madagascar over the past few months, and has deployed refurbished A380 and Boeing 777 aircraft with refreshed cabins, including Premium Economy, to 18 cities.

Seoul, 2 August 2024 – As the summer vacation season hits its peak, Emirates, the largest international airline in the world, has unveiled the top five summer travel destinations that have been gaining popularity among Korean travellers - Zurich, Barcelona, Rome, Venice, and Prague. With its extensive global network and world-class products and services, Emirates continues to be the airline of choice for thousands of Korean passengers seeking to explore new and exciting destinations, having carried over 35,000 passengers last summer season alone between Incheon and Dubai, as well as beyond.

1.       Zurich, Switzerland

Zurich is known for its unique mixture of metropolitan charm with the vibrant beauty of nature. Visitors can soak up the sunshine while exploring the scenic Old Town, take a refreshing Lake Zurich cruise, or indulge in shopping along the Bahnhofstrasse, one of the world’s most exclusive shopping streets. For those seeking summer adventures, the city provides easy access to thrilling alpine activities like Mt. Titlis and Jungfraujoch, providing a perfect escape from the heat.  

Emirates operates double daily flights between Dubai and Zurich, using a mix of A380 and Boeing 777 aircraft.

2.       Barcelona, Spain

Barcelona bursts with energy and charm during the summer. While in the city, people can enjoy the lively Barceloneta Beach with its surf-friendly waves and beachfront restaurants. Visitors can also dive into the city’s buzzing nightlife at Chiringuitos, which is always full of live music and festive atmosphere. Don’t forget to explore Central Barcelona at Plaça de Catalunya, a historic square connecting the Gothic Quarter with the modern Eixample.

Emirates operates double daily flights between Dubai and Barcelona, using a mix of A380 and Boeing 777 aircraft.

3.       Rome, Italy

In summer, Rome comes alive with warm, sunny days perfect for exploring its iconic landmarks and vibrant piazzas. Early risers can enjoy cooler temperatures while visiting the Colosseum and Roman Forum before the crowds arrive or leisurely stroll along the Tiber River to escape the heat. For a refreshing break, visitors can take a dip in a nearby beach or cool off with gelato at one of the city’s charming cafes.

Emirates operates double daily A380 flights between Dubai and Rome, and offers travellers train connections to/ from Rome Roma Termini Rail Station (XRJ) in partnership with Trenitalia.

4.       Venice, Italy

Venice, also known as ‘The Floating City,’ is a picture-perfect travel destination, especially for the summer. Visitors can enjoy the wonderful view around the city’s most historic and stunning architecture, including Basilica Di San Marco, the Doge’s Palace, and the Rialto Bridge, while riding the iconic gondolas through the waterways.  Venice is also home to multiple museums and art galleries, making the city even more attractive for those wanting to truly soak in the wonderful cultural heritage or the city.

Emirates operates a daily Boeing 777 service between Dubai and Venice, and offers travellers train connections to/ from Venice Venezia S. Lucia Rail Station (XVQ) in partnership with Trenitalia.

5.       Prague, Czech Republic

Recognized for its beautiful architecture, spectacular scenery, and delicious cuisine, Prague has become one of the most popular cities among Koreans. Prague is the perfect destination for those wanting to experience a European vacation at a relatively affordable price range. Visitors can enjoy the pleasant and mild summer weather while taking a stroll around the beautiful city landmarks such as the Prague Castle, Charles Bridge, and the Old Town Square. After spending the day soaking in the culture and heritage of the city, visitors can have a relaxing evening, enjoying the world- famous beer at local bars.  

Emirates operates a daily Boeing 777 service between Dubai and Prague, and offers an additional connectivity to the city in partnership with flydubai.

Passengers planning to extend their stay in Dubai during their stopover en route to Europe can enhance their visit with My Emirates Pass, which provides exclusive discounts on a range of top attractions. From exhilarating water parks to stunning views from the Burj Khalifa’s observation deck, this pass offers valuable savings on some of Dubai's must-see experiences. Simply present your physical or digital boarding pass along with a valid ID at participating venues to access these special offers. *

Meanwhile, Emirates currently operates ten weekly flights between Incheon and Dubai. For detailed flight schedules to each of the listed destinations, please visit the Emirates official website.

* For travel until 31 August 2024

Last year, Emirates introduced the service for Business Class passengers on its busiest routes including Hamburg, and has since expanded the offer to more points in its global network. Emirates‘ Business Class customers can now pre-order in-flight meals on flights departing from Hamburg, Frankfurt, Munich and Duesseldorf. The service is now available on more than 100 routes worldwide. To date, more than 135,000 pre-orders have already been delivered on over 30,000 flights. Every day, more than 400 meals are pre-ordered by Emirates‘ customers.

From 14 days up to 24 hours before departure, guests can view the menu for their flight online at emirates.de or via the Emirates app and choose from a range of regionally inspired dishes with local ingredients. Special Meals, which cater for dietary, religious or nutritional preferences, can also be pre-ordered.

Emirates‘ culinary offerings for the Business Class passengers flying between Germany and Dubai include grilled veal chop with green pepper sauce, grilled courgettes, caramelised fennel and Anna potatoes with herbs, roast chicken with thyme and garlic, served with chicken jus with truffle oil, celeriac puree, red herb potatoes, pearl onions and blanched broccolini or fish tahta with pan-fried grouper in Emirati spices, served with buttered rice and fried onions as a main course. Passengers can also choose from over 300 vegan dishes in the changing menu, such as roasted cauliflower with ancient grains, lovage pesto with caramelised pear or ragout of Asian tofu and shitake mushrooms with glass noodles.

The pre-orders are added to existing AI-supported data for tracking customer preferences and information from the cabin crew, which enables the menu planning, the optimal loading of the aircraft with food. On board, cabin crew use a specially developed app to view the meal selection and serve the guest the desired dish. The new offering is a further service initiative for digital passenger convenience when travelling.

Emirates‘ customer service excellence extends both on ground and on air

In addition to check-in via website and app, the option of a digital boarding pass and itinerary management, Emirates‘ customers can access digital menus in advance, register for the Skywards frequent flyer programme or create a personal playlist of films, series and music tracks for in-flight entertainment ahead of their flights, which is synchronised with the personal screen using the app.

Dubai, UAE, 16 July 2024 – Emirates SkyCargo, the cargo arm of the world’s largest international airline, has announced a firm order for an additional five Boeing 777 freighters, with immediate delivery between 2025 and 2026. The US$ 1billion order will take the airline’s total order book to 315 wide-body aircraft.

Emirates SkyCargo performance throughout Q1 of its current 2024-25 financial year has been exceptional, with consistently high load factors and tonnages surpassing 2019 figures. Once the new aircraft enter in service, available main deck cargo capacity will increase by 30%, allowing the airline to deploy much-needed space into key markets, and better serve global customers.

His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates airline and Group said: “Demand for our world-class product and services is growing exponentially, further amplified by Dubai’s Economic Agenda which aims to double foreign trade and reinforce the city’s position as a global trading hub. This investment in additional Boeing 777 capacity enables us to cater to customer demand and marks a step forward on our long-term strategic growth plan.

The next phase of our strategy will include a full assessment for our future freighter fleet reviewing all aircraft options to ensure we are best equipped to respond to the evolving demands of the market and reaffirming our confidence in the role of airfreight and, more specifically, Emirates SkyCargo, in global trade.”

"We are honored that Emirates SkyCargo, renowned for operational excellence and innovation, has once again selected the Boeing 777 Freighter to extend the reach of its global network,” said Stephanie Pope, president and CEO of Boeing Commercial Airplanes. “We deeply value Emirates’ trust in the Boeing widebody family and are committed to supporting their long-term strategic growth plan.”

With the staggered delivery of its new aircraft, Emirates SkyCargo will retire older freighters, reinforcing the airline’s commitment to operating one of the youngest and most efficient fleets in the sky.

In addition to the 10 Boeing 777Fs on order, the airline’s cargo capabilities will be bolstered by the 10 777-300ERs currently being converted into freighters, taking Emirates’ freighter fleet to 17 aircraft by the end of 2025. Harnessing the Emirates passenger fleet, the cargo division will continue to facilitate the fast, reliable and efficient movement of goods worldwide, offering customers more flexibility with a fleet mix comprised of 777s, 777-Fs, 747Fs, A350s, and A380s.

The UAE national Mohammad Lootah has been with Emirates since 2016 and has served in several management capacities around the Middle East region, including Dubai, Riyadh, Kuwait and Jordan. His most recent position was Area Manager Israel. He reports to Thierry Aucoc, Senior Vice President Commercial Operations Europe and Russian Federation.

Commenting on his appointment, Mohammad Lootah says: “I am delighted to be leading Emirates’ operations in Switzerland, one of our key markets in Europe. I look forward to working with the local Emirates team, to foster the close collaboration with our local trade and industry partners in the market and to develop and grow Emirates’ presence in the Swiss market.”

Mohammad Lootah succeeds Juerg Mueller, who played an integral role in supporting Emirates' successful operations in Switzerland throughout the 16 years of his service.

Emirates has been part of Swiss skies, cities and communities for over 30 years, from when the airline first commenced flights to Zurich in August 1992. With a total of four daily nonstop flights out of Zurich and Geneva, Emirates is providing global connectivity from and into Switzerland with one convenient stop in Dubai. Switzerland is operated with a mix of A380 and B777 wide-body aircraft. Emirates SkyCargo is playing a key role in strengthening trade links between Switzerland and the world offering a daily belly-hold cargo capacity of 100 tons into and out of the country. In mid-August, Geneva will become the first Emirates destination globally to be served by fully refurbished Boeing 777s with a retrofitted four-class cabin, including, for the first time in continental Europe, Emirates Premium Economy Class and - a world debut - the next-generation 777 Business Class seats in a 1-2-1 configuration.

This latest list of promotions and senior appointments include 7 UAE nationals, many of whom have grown their careers at the Emirates Group in different roles and continue to play key roles in the organisation’s success.

HH Sheikh Ahmed said: “These appointments reflect the expanded scale, breadth, and ambition of our business. I’m heartened that we have been able to fill these roles with internal talent, including UAE nationals. The Emirates Group will continue to invest in being an employer of choice for the best talent in the industry, to deliver world-leading products and services, and reflect Dubai’s vision to be number one in everything we do.” 

·       A variety of indoor experiences await, including cutting-edge retail, vibrant events and an array of other attractions

Dubai, UAE, 1 July 2024: Emirates is helping holidaymakers planning to visit or stopover in Dubai make the most of their summer with complimentary stays at one of the city’s most iconic hotels.

Starting from 1^st July 2024 to 21^st July 2024, travellers who purchase an Emirates return ticket in First Class or Business Class will be able to enjoy a two-night stay at 5-star luxury hotel JW Marriott Marquis Hotel Dubai. Customers booked in Premium Economy Class or Economy Class can enjoy a complimentary one-night stay.*

This special offer is valid for all return tickets to or stopping over in Dubai for more than 24 hours, for customers traveling between 4^th July 2024 and 15^th September 2024.

Whatever their preferences, visitors to Dubai can enjoy the city’s beautiful beaches, futuristic architecture, cutting-edge shopping concepts, a rich gastronomy scene, and much more. Dubai serves as the perfect summer destination with a plethora of indoor activities across every part of the city.

Adnan Kazim, Deputy President and Chief Commercial Officer, Emirates Airline said: “Visitors to Dubai are really spoilt for choice in the summer. With the city’s annual entertainment and shopping festival, Dubai Summer Surprises underway, shoppers and tourists will get to experience an endless array of activities and attractions. As an added incentive, Emirates is providing complimentary hotel stays for customers traveling to and through Dubai, giving travellers another reason to visit our home city, whether for the first time or on repeat. It’s also part of our commitment to supporting Dubai’s solid growth trajectory as a year-round, world-class tourism destination.”

Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing, said: "Dubai is on an unstoppable journey to elevate our global tourism offering. Emirates' latest initiative showcases their commitment to customer excellence with unmatched rewards. With more world-class attractions, events, theme parks, activities, and entertainment than ever, including a highly revitalised Dubai Summer Surprises festival, there's never been a better time to experience the city. We eagerly anticipate welcoming even more guests, thanks to the support from Emirates and JW Marriott Marquis."

Emirates, together with other entities across Dubai’s tourism eco-system, continue to partner on unique campaigns to ensure the city stays top of mind for holidaymakers and business travellers alike, and boost the city’s appeal as one of the world’s most exciting and complete destinations with diverse attractions and offerings for all visitors.

Emirates’ special offer this summer is available on bookings made on emirates.com, the Emirates App, via Emirates ticketing offices and call centres or participating travel agents, made at least 96 hours in advance of passengers’ arrival.

Boasting two iconic towers standing at 355 metres, the JW Marriott Marquis Hotel Dubai is the world's tallest 5-star hotel, providing visitors with some of the most breathtaking views of the city’s skyline. Centrally located beside the Dubai Water Canal, some of Dubai’s most impressive attractions are less than a 10-minute drive away, such as The Burj Khalifa, Dubai Mall, The Dubai Fountain and Dubai Opera.

The hotel plays host to an impressive collection of more than 12 award-winning restaurants, bars and lounges for diners to choose from. Visitors can also pamper themselves at the tranquil Saray Spa, featuring a traditional hammam Turkish bath, the UAE’s only Dead Sea flotation pool, and other wellness and fitness facilities.

Discover everything Dubai has to offer this summer with Emirates  

From sun-soaked beaches and cultural activities to world class hospitality and leisure facilities, there is something for every traveller when visiting Dubai this summer. Whether it’s a romantic getaway, a family seeking action-packed fun, or a solo traveller searching for a summer escape, with Emirates you can unlock the very best of the city, for less:

•  Customers travelling over summer can indulge in hundreds of offers and discounts via My Emirates Pass, guaranteeing visitors make the most out of their summer in the city. Customers can use their Emirates boarding pass to save at a multitude of venues, including spas, restaurants, big-name retailers and much more.  Customer can also save on the city’s biggest family attractions, including Dubai’s epic water parks, At The Top Burj Khalifa in addition to theme parks this summer with discounts on admission tickets until 30 September 2024. Simply present a physical or digital boarding pass and a valid form of identification at participating venues to access the deals and discounts.
•  Customers in select markets can browse, create and book their own customised itineraries including flights, hotel stay, visits to key attractions, and other dining and leisure experiences in Dubai and the UAE, through Emirates’ Dubai Experience platform, and enjoy even more unique benefits.
• Customers in select markets can book their holiday to Dubai through Emirates Holidays. All Emirates Holidays include flexible booking options. Emirates Holidays’ dedicated 24/7 On Holiday Service team will be there to support holidaymakers for every moment that they’re away for added peace of mind. Customers booking with Emirates Holidays can receive bonus Miles on top of the Miles they receive for their flight.
• Members of the award-winning loyalty program, Emirates Skywards, can earn Miles with worldwide partners like hotels, airlines, car rentals, retail and banking. Members can spend these Miles on reward tickets, upgrades, or even tickets for concerts and sports events. While in Dubai, members can earn Miles with the airline’s partners across the city like Dubai Mall, Arabian Adventures, Emirates Holidays and more. Emirates UAE based customers can download the Skywards Everyday app, link up to five Visa or Mastercard credit or debit cards in the app and automatically earn Skywards Miles on their purchases from hundreds of participating partners across shopping, dining, beauty and wellness, leisure and entertainment, pharmacy and grocery. Learn more about Skywards Everyday here: https://www.emirates.com/ae/english/skywards/partners/skywards-everyday/

Notes to editors: 

Once tickets have been issued, passengers simply need to email EmiratesOffer@emirates.com with passenger details to confirm their stay at the JW Marriot Marquis Hotel Dubai.

*Full terms and conditions can be found here: https://www.emirates.com/english/special-offers/your-stay-at-jw-marriott-marquis-is-on-us-terms-and-conditions/

• The “Offer”: The offer includes one (1) complimentary night stay for Premium Economy and Economy Class, or two (2) complimentary nights’ stay for First Class and Business Class passengers at JW Marriott Marquis Hotel Dubai on room-only basis; and is subject to availability.
•  The complimentary stay will be booked on the arrival date either on outbound or inbound portion of the journey up to passenger choice.
•  If the hotel is not available, Emirates will book a room at a hotel with a comparable star rating
• Bookings for this offer must be made at least 96 hours prior to arrival or before 11 September 2024. You will receive the hotel confirmation by email within 96 hours.
• Minimum stay in Dubai is 24 hours
• Passengers travelling on Mixed Class (Economy/Premium Economy Class and Business Class or First Class) fares will be entitled to an Economy/Premium Economy Class stay.