Articles tagged with 'Customer Experience' | Emirates

Media Centre Emirates (Customer Experience)

2022
July
01,
2022
| 13:38 PM Europe/Amsterdam
Dubai, UAE, 1 July 2022:  Encouraging all travellers to explore the wide range of online and remote check-in options available, Emirates has invested in multiple smart tech developments to ensure seamless travel, ahead of the peak travel period of Ei...
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May
12,
2022
| 13:57 PM Europe/Amsterdam
Dubai, UAE, 12 May 2022: Emirates has successfully concluded the 2022 edition of the Arabian Travel Market (ATM), welcoming more than 15,000 visitors to its stand to experience the airline’s products and services. With an air of optimism, the airline...
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May
11,
2022
| 13:36 PM Europe/Amsterdam
Dubai, UAE 11 May 2022: Emirates welcomed Sheikh Nahyan bin Mubarak Al Nahyan, UAE Minister of Tolerance and Coexistence to its ‘Future is now’ stand. His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Gr...
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May
11,
2022
| 11:59 AM Europe/Amsterdam
Dubai, UAE, 11 May 2022: Emirates today announced the extension of its partnership with the tech giant, Huawei, by signing a Memorandum of Understanding (MoU) at the Arabian Travel Market 2022, to provide further exposure to both brands in the Middle...
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May
11,
2022
| 11:03 AM Europe/Amsterdam
MoU reflects airline’s long-term commitment to grow tourism market in South AfricaDUBAI, UAE 11 May 2022: Emirates and the South African Tourism Board have signed a Memorandum of Understanding (MoU) to jointly promote tourism and boost visitor arriva...
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May
10,
2022
| 13:42 PM Europe/Amsterdam
Airline also named Best Premium Economy Class, Best Economy Class and Best Frequent Flyer ProgrammeDUBAI, U.A.E., 10 May 2022: Emirates has once again been crowned as ‘Best Airline Worldwide’ for the ninth consecutive time at last night’s Business Tr...
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May
10,
2022
| 13:23 PM Europe/Amsterdam
DUBAI, U.A.E – 10 May 2022 – Emirates welcomed His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai to its stand at Arabian Travel Market where he was able to experience the airline’s latest onboar...
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May
10,
2022
| 11:48 AM Europe/Amsterdam
Dubai, UAE – 10 May 2022: His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group, received The Honourable Edmund Bartlett, Minister of Tourism, Jamaica at ATM.  Minister Bartlett was accompanied by Dono...
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May
10,
2022
| 08:02 AM Europe/Amsterdam
One of the biggest people, process, and product initiatives ever implemented at the airline, the new strategy touches on all aspects of service design, development, and learning, and will empower frontline teams to deliver a consistent experienceThe ...
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May
09,
2022
| 09:46 AM Europe/Amsterdam
 DUBAI, U.A.E – 9 May 2022 – Emirates, the Official Airline of the 2022 Arabian Travel Market (ATM), welcomed His Highness Sheikh Ahmed bin Saeed Al Maktoum to its stand during the official opening of the region’s largest travel and tourism trade eve...
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May
09,
2022
| 08:41 AM Europe/Amsterdam
Emirates Premium Economy will be deployed on high-traffic A380 routes to London Heathrow, Paris Charles de Gaulle, Sydney and ChristchurchAnnounces at Arabian Travel Market that this new cabin class will be open for sale on 1 June, for flights from 1...
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April
15,
2022
| 08:22 AM Europe/Amsterdam
Dubai, UAE, 15 April 2022- Emirates is introducing seasonal treats to celebrate Easter on board and in select airport lounges worldwide, as part of its commitment to delight customers with unique and seasonal experiences that reflect its global clien...
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March
28,
2022
| 08:28 AM Europe/Amsterdam
Dubai, UAE, 28 March 2022: In 1992, Emirates made the bold decision to install TV screens in all seats across all cabin classes throughout its fleet, a revolutionary move that shaped traveller expectations and the inflight entertainment industry in t...
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March
01,
2022
| 11:42 AM Europe/Amsterdam
DUBAI, UAE 1 March 2022: Emirates is streamlining check-in formalities for its customers in Ajman and the Northern Emirates with the introduction of a new check-in facility in collaboration with the Ajman Transport Authority. The new facility, locate...
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February
14,
2022
| 07:38 AM Europe/Amsterdam
Dubai, UAE, 14 February 2022 – Travellers flying with Emirates today, whether headed for their romantic getaway or the mid-term school break, can look forward to some Valentine’s Day goodies to sweeten their journey in the air, and on the ground in E...
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2021
December
21,
2021
| 06:58 AM Europe/Amsterdam
First Class, Business Class and Platinum and Gold Skywards members to have access to more than 120 Emirates Lounges and partner facilities at destinations where operations have resumedPremium customers and frequent flyers to benefit from lounge offer...
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December
20,
2021
| 07:12 AM Europe/Amsterdam
Dubai, UAE, 20 December 2021 – Emirates has loaded its flights full of treats for everyone this holiday season: from delicious Christmas menus, luxurious amenities, and cool gifting ideas to festive movies and music playlists.As the largest internati...
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December
19,
2021
| 09:24 AM Europe/Amsterdam
Dubai, UAE, 19 December, 2021: Emirates customers travelling from the UAE to EU member countries now have more opportunities to confidently make the most out of their travel journeys.The airline has been working closely with Alhosn National Health Sy...
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November
02,
2021
| 08:49 AM Europe/Amsterdam
Dubai, UAE: 2 November 2021 – In celebration of Diwali, Emirates will be offering customers festive treats on-board all flights to India from 2nd to 6th November. Customers travelling to/from Ahmedabad, Bengaluru, Cochin, Chennai, Delhi, Hyderabad, T...
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October
07,
2021
| 11:35 AM Europe/Amsterdam
Friends: The Reunion, Mare of Easttown, Wahl Street, and more blockbuster content to enjoyEmirates wins Skytrax’s World’s Best Airline for Inflight Entertainment Award for 16th year running Dubai, UAE, 07 October 2021 – Emirates has partnered with st...
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October
05,
2021
| 11:20 AM Europe/Amsterdam
Dubai, UAE, 5 October 2021 – With more destinations being added to Emirates’ A380 network, there’s no better time to rediscover your favourite cities, visit family and friends or just take a relaxing family holiday this winter. Emirates’ A380 network...
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August
23,
2021
| 11:03 AM Europe/Amsterdam
More than 24 month validity for tickets and extension of waiver until 31 May 2022Emirates raising industry benchmark on turnaround speed for refunds to customersDUBAI, UAE 23 August 2021: In the ever-evolving travel landscape, Emirates continues to p...
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August
10,
2021
| 10:04 AM Europe/Amsterdam
Dubai, UAE, 10 August 2021 – Emirates customers have been snapping up exclusive duty-free retail products from the airline’s EmiratesRED duty free catalogue, but instead of doing this during their flight, they are now opting to pre-order and purchase...
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August
09,
2021
| 09:04 AM Europe/Amsterdam
Added-value offers for travelers visiting and connecting in Dubai to experience the highly-anticipated World ExpoSafe and stress-free travel to the vibrant and cosmopolitan city in the UAE’s ‘Year of the 50th’UAE residents planning a return journey t...
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July
14,
2021
| 07:34 AM Europe/Amsterdam
Dubai, UAE: 14 July 2021 – Emirates is expecting high passenger volumes to pass through Terminal 3 at Dubai International this weekend, 16-17 July, as traveller numbers reach among their highest levels since the pandemic began. With added safety meas...
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July
01,
2021
| 11:53 AM Europe/Amsterdam
DUBAI, UAE, 1 July 2021:  Worldwide leader in travel retail, Travelport, and one of the world’s largest international airlines, Emirates, today announced they have reached a commercial agreement that will allow Travelport-connected travel agencies to...
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June
30,
2021
| 07:18 AM Europe/Amsterdam
Passengers strongly urged to arrive early to Dubai International AirportAll Emirates and DXB touchpoints ready to safely manage increase in passenger trafficDubai, UAE: 30 June 2021 –Emirates is expecting more than 450,000 passengers to travel from, ...
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June
27,
2021
| 11:48 AM Europe/Amsterdam
New members can get to the skies faster with 10,000 Business Rewards points bonusAirline recognises vital role SMEs play in global economic recovery and gives back to help businesses connect to growth opportunitiesDubai, UAE, 27 June 2021: To mark UN...
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May
10,
2021
| 12:44 PM Europe/Amsterdam
Dubai, UAE: 10 May 2021 – Emirates will be showcasing its Premium Economy seats for the first time at Arabian Travel Market 2021 (ATM). The region’s leading travel and tourism exhibition will run from 16-19 May, and will be the first in-person travel...
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April
26,
2021
| 07:20 AM Europe/Amsterdam
Emirates customers can enjoy paperless document verification right from the start of their journeyThe pioneering move will significantly ease travel procedures, reduce wait times and lead to enhanced efficiency and convenience for travellersThe integ...
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