You can refund a Dynamic Reward Flight or Upgrade as long as the commercial fare rules allow cancellation or refund. However, we’ll only refund unexpired Business Rewards Points back to your account. If your Points have expired, only taxes will be refunded. To receive a tax refund for an expired Dynamic Reward Flight or Upgrade, please complete the Eticket Refund Request form.
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Please call or email email@example.com (opens the default email client) if you’re making or have made a reservation with our hotel partner Booking.com. Please note Booking.com is unable to answer any queries related to hotels booked through a Dubai stopover package, Dubai Connect, or any other Emirates services.
Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.
Please call or email firstname.lastname@example.org(opens the default email) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note getyourguide.com is unable to answer any queries related to other Emirates services.
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