Your COVID-19 Assistance
Find out more about your free COVID-19 assistance in the full terms and conditions.
Travel Support
Free COVID-19 cover
Fly with the world’s first airline to provide free global cover for your COVID-19 health expenses and quarantine costs.
Travel with peace of mind
As borders begin to open around the world, you can take-off to your next destination with confidence. We’re the first airline to provide free cover for your health and quarantine costs if you’re diagnosed with COVID-19 on your travels. We’re keeping you safe on the journey and giving you extra security wherever you are in the world.
Free global cover
Book your flights on emirates.com, through our contact centres, retail offices or with your travel agent and you’ll automatically receive free global cover* for COVID-19 related costs. The cover is valid for 31 days from the moment you take your first flight, and it covers you even if you travel onwards to another city.
Peace of mind
Your safety is our highest priority at every step. If you are diagnosed with COVID-19 while you’re away from home, we will cover your medical expenses up to EUR 150,000 and your quarantine costs up to EUR 100 per day for 14 days – absolutely free.
Using your free cover
You will automatically be covered when you book on emirates.com, through our contact centres, retail offices or with your travel agent. There are no registration forms to complete. If you are diagnosed on your travels, call our free hotline number +971 4 2708825 or send us a WhatsApp message +971 56 3589937 to get support and to use your cover.
The benefits of your free cover
| Assistance at any time when you fly between 23 July 2020 and 31 October 2020 |
| Free global cover for all customers |
| Applies to every travel class |
| Valid for 31 days |
| No registration required |
| COVID-19 health expenses up to EUR 150,000 |
| Quarantine costs EUR 100 per day for 14 days |
| Free 24-hour hotline support number |
Hotline number
Call +971 4 2708825WhatsApp number
WhatsApp: +971 56 3589937
Ticket flexibility and validity
You can extend the validity of your ticket for up to 24 months and enjoy the trip you’ve been looking forward to. Find out how to rebook your flights and plan your travel with confidence.
Our current network and services
Find out everything you need to know about travelling to your destination, including entry requirements, safety precautions, and our current services.
