United Arab Emirates (AE)

Sudan (SD)

Afghanistan (AF)

Alternatively, you can call our 24/7 Contact Centre at +971600555555. International rates apply.

Sweden (SE)

Seychelles (SC)

Please note that our number can only be dialled from within Seychelles (00 248 4297676). Alternatively, you can call our 24/7 Contact Centre at 00 248 4632020. 

Switzerland (CH)

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This number can only be called from within Algeria. If you are outside of Algeria, please contact our 24-hour international contact centre on +971600555555.

Iran (IR)

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Portugal (PT)

We’re always available in English. If you’d like support in Portuguese, please call +351213665533 on Monday to Friday between 07:00 and 17:00.

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Korea, Republic of (KR)

Chile (CL)

Pakistan (PK)

Alternatively, you can call our 24/7 Contact Centre at 0080090044442.

Vietnam (VN)

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United Kingdom (GB)

Tunisia (TN)

Alternatively, you can call our local store number at +21671109099.

Taiwan (TW)

We’re always available in English. If you’d like support in Mandarin or Cantonese please call between 08:00 - 18:00 from Monday to Friday and 08:00 to 17:00 on Saturday and Sunday.

Argentina (AR)

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We’re always available in English. If you’d like support in Italian please call between 08:00 - 18:00 from Monday to Friday and 09:00 to 17:00 on Saturday and Sunday. 

Germany (DE)

We’re always available in English. If you’d like support in German, please call +4969945192000 between 08:00 and 20:00.

Ghana (GH)

Alternatively, you can call our 24/7 Contact Centre at +233596993514 when our local office is closed.

Myanmar (MM)

Egypt (EG)

Alternatively, you can call our 24/7 Global Contact Centre at +201501692277 in English and Arabic.

Morocco (MA)

Alternatively, you can call our local store number at +212522439900.

Malaysia (MY)

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India (IN)

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Please note that our number can only be dialled from within Dakar (800103067). Alternatively, you can call our 24/7 Contact Centre at +971600555555. International rates apply.

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We’re always available in English. If you’d like support in Mandarin or Cantonese please call between 08:00 - 18:00 from Monday to Friday and 08:00 to 17:00 on Saturday and Sunday. 

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We’re always available in English. If you’d like support in Bulgarian please call +359 2 906 9998.

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Call our 24/7 Contact Centre if you need assistance with your booking.

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We’re always available in English. If you’d like support in Bosnian please call +38733257950 between 09:00 and 16:00. 

Japan (JP)

We’re always available in English. If you’d like support in Japanese, please call +81367434567 on Monday to Friday between 09:00 and 18:00.

United States (US)

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We’re always available in English. If you’d like support in German please call between 08:00 - 18:00 from Monday to Friday and 09:00 to 17:00 on Saturday and Sunday. 

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We’re always available in English. If you’d like support in Thai please call +6626641040.

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We’re always available in English. If you’d like support in Greek please call +302109333400.

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Eritrea (ER)

Macedonia, Former Yugoslav Republic of (MK)

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Alternatively, you can call our 24/7 Contact Centre at +23052970992. 

Ecuador (EC)

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Spain (ES)

You can call our toll free number on 900031094. Alternatively, you can call our 24/7 Contact Centre at +971600555555. International rates apply.

Czech Republic (CZ)

Czech language will be available 08:00 - 18:00 (Monday - Friday). English speakers are available to assist 24 hours, meaning we can answer your call sooner in this case.

Libya (LY)

Indonesia (ID)

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We’re always available in English. If you’d like support in Serbian please call +381113034489.

Comoros (KM)

Saudi Arabia (SA)

This number can only be called from within Saudi Arabia. If you’re using roaming on a non-Saudi sim, please call 8008442000 or you can call our 24-hour international contact centre on +971600555555. International rates apply.

Rwanda (RW)

Russia (RU)

We’re always available in English. If you’d like support in Russian, please call us between 06:00 and 00:15. You can only call this number from within Russia. Alternatively, you can call our 24/7 Contact Centre at +971600555555. International rates apply.

Colombia (CO)

Please note this number (018009440691) should only be dialled from Colombia. Outside Colombia please dial +1800773999 (US) or +971600555555 (UAE).

Kuwait (KW)

Alternatively, you can call our 24/7 Contact Centre at +96522280411. 

Hong Kong (HK)

Cantonese language will be available 08:00 - 18:00 (Monday - Friday) and 08:00 - 17:00 (Saturday - Sunday). English speakers are available to assist 24 hours, meaning we can answer your call sooner in this case.

Poland (PL)

We’re always available in English. If you’d like support in Polish please call us on Monday to Friday between 08:00 and 18:00. 

Philippines (PH)

Cambodia (KH)

We’re always available in English. If you’d like support in Khmer please call +855023238223.

Jordan (JO)

Alternatively, you can call our 24/7 Contact Centre at +96264296466. International rates apply.

Oman (OM)

Alternatively, you can call our agent office number at +96824404444.

Brazil (BR)

We're always available in English and Spanish at +551147001516. If you'd like support in Portuguese, please call +551155035000 on Monday to Friday between 09:00 and 13:00. Alternatively, you can contact us via email at saorrek@emirates.com

New Zealand (NZ)

Please note this number (0508364728) should only be dialled from New Zealand. Outside New Zealand please dial +64508364728 or the local Emirates number of the country you are in.

Zimbabwe (ZW)

Canada (CA)

Hungary (HU)

We’re always available in English. If you’d like support in Hungarian please call on Monday to Friday between 08:00 and 20:30 and Saturday to Sunday between 08:30 and 20:30.

Norway (NO)

Belgium (BE)

German speakers are available from 08:00 to 18:00 Mondays to Fridays, and from 09:00 to 17:00 on Saturdays and Sundays. English and French speakers are available 24/7.

Ireland (IE)

Croatia (HR)

We’re always available in English. If you’d like support in Croatian please call +38514829494.

office-listing

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European Union will begin introducing a new Entry/Exit System (EES) from 12th October 2025

From 12 October 2025, the European Union will begin introducing a new Entry/Exit System (EES) at Schengen borders. This system replaces the manual passport stamping process with a digital record of your entry and exit, including basic details and biometric data (such as fingerprints and a facial image). 
If you are a non-EU/Schengen national travelling to or from the Schengen Area for a short stay (up to 90 days in any 180-day period), the EES applies to you.
When you first arrive border officers will collect your biometric data (fingerprints and facial scan) along with your passport details. This will be stored securely in the EES database.
On subsequent visits, you will not need to repeat the full process — your data will already be in the system. Your entry/exit will simply be recorded digitally.
EU citizens, Schengen residents, and those holding long-stay visas or residence permits are not affected.
Please allow extra time for border checks, especially on your first trip after the system goes live.
For more information, please visit the official <a href="https://home-affairs.ec.europa.eu/policies/schengen/smart-borders/entry-exit-system_en">EU EES information page</a>.

From 1 October, using or charging a power bank on board Emirates flights will no longer be permitted. Customers can still carry one power bank on board and it must be in cabin baggage. Power banks are not permitted in checked-in baggage.
The power bank can have a maximum capacity of 100 watt-hour (Wh) and the capacity rating must be clearly visible on the power bank.
On the aircraft, power banks cannot be stowed in the overhead lockers. Your power bank must be placed in a bag under the seat in front of you or in the seat pocket in front of you. Power banks cannot be used to charge any personal devices on board and charging the power bank is also not permitted.
These enhanced measures are designed to minimise the risk associated with power banks during the flight. For more information, please visit the <a href="https://www.emirates.com/english/before-you-fly/travel/dangerous-goods-policy/?pub=autodetect">Dangerous Goods Policy</a> page.

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Your information, including your gender, must match your passport details. Passengers with an undisclosed gender and/or neither ‘M’ (male) or ‘F’ (female) indicated on their passport must go to the airport to complete their check-in process and be issued their boarding pass, and may be refused transit or entry in certain destinations (including Dubai) by the local immigration authorities. This is outside of Emirates’ control and we will have no liability to you for their decision. You must check the relevant entry requirements for any country you are visiting, even as a transit passenger.

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The US Centers for Disease Control and Prevention (CDC) requires all passengers flying to the US to provide their address in the US before they fly. This information may be used by public health officials to follow up with passengers who may have been exposed to a contagious disease during travel.

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Your connection in Dubai between {origin} and {destination} qualifies for Dubai Connect.
 
The Dubai Connect complimentary service is a special courtesy to our passengers whose journey requires a long stopover in Dubai.
 
Emirates will provide accommodation, ground transportation, visa* and a meal at no extra cost. After booking your flight, you can request your Dubai Connect rooms on the confirmation page or anytime via Manage a booking. Dubai Connect must be requested at least 48 hours before your flight departs and is subject to availability.
 
*Certain nationalities do not require a visa to enter the United Arab Emirates. For those nationalities that require a visa on arrival, Emirates will be able to pre-arrange this service for you. After you book your Dubai Connect service, we'll give you instructions on how to provide a copy of your passport and a passport-sized photograph, which will enable us to apply for your visa to be ready on arrival.
 
You must be successful in obtaining entry into the United Arab Emirates to be eligible for Dubai Connect. Issuance of visas is purely at the discretion of the United Arab Emirates immigration authorities and Emirates takes no responsibility should your visa application be rejected.

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If the outbound and inbound refund or change fees are different amounts and you wish to refund or change your trip, the higher fee will apply. When a combination of fares is used with different validity periods , the lowest validity will apply for your entire trip.
 
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Important: Non GCC passengers are not permitted to travel on this flight for Hajj.

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Now you can get additional benefits from complimentary and discounted upgrades to having your bonus miles rolled over to the next tier cycle and no miles expiry for as long as you’ll be an Gold member.

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Now you can get additional benefits from complimentary and discounted upgrades to having your bonus miles rolled over to the next tier cycle and no miles expiry for as long as you’ll be an IOmember.

Your Platinum membership is now even more rewarding. Fly more with us and you'll be able to activate exclusive privileges, including Tier Miles Rollover, complimentary upgrades and more.

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Two pieces of carry-on baggage permitted: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 45 x 35 x 20cm (18 x 14 x 8 inches); the handbag may not exceed 55 x 38 x 22cm (22 x 15 x 8 inches); the garment bag can be no more than 20cm (8 inches) thick when folded. The weight of each piece must not exceed 7kg (15lb). The total combined weight of both pieces may not be more than 14kg (30lb).

One piece of carry-on baggage is permitted with maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches) and maximum weight: 7kg (15lb).
 
Note: If you’re boarding in India, your carry-on baggage may not exceed 115cm or 45.3 inches (length + width + height). If your itinerary originates from Brazil, you’re allowed a carry-on weighing 10kg (22lb).

Infants in all cabin classes are permitted one carry-on bag for inflight food and disposable items (weight not to exceed 5kg (11lb) and maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches).

One piece of carry-on baggage is permitted with maximum dimensions: 55 x 38 x 22cm (22 x 15 x 8 inches) and maximum weight: 10kg (22lb). Note: If you're boarding in India, your carry-on baggage may not exceed 115cm or 45.3 inches (length + width + height).

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