Help Centre


Cancelations and changes : Refunds

Refund request

You can use this form to request a refund for any ticket purchased from Emirates, including tickets bought online on emirates.com or purchased through one of our contact centers. If a travel agent booked your ticket, please contact that travel agent for a refund. The refund amount you’re due is outlined in the fare conditions given to you when you made the booking. If you purchased your ticket online at emirates.com, your fare conditions will be attached to the booking confirmation email sent to you.

You shouldn’t use this form to find out more about cancelation charges or how much of a ticket may be refunded. Once you’ve submitted this form, your booking will be canceled.

Please avoid using characters and symbols such as the and or double prime symbols, the less-than and greater-than symbols, the left and right brackets, the plus and equals signs, the backslash, or the vertical bar character.

  • If you’re requesting a refund of the reduced user development fee for flights departing to or from Indira Gandhi International airport (DEL) after July 7, 2017, please ensure the full journey has been completed. If a refund request is submitted before the journey is complete, your entire booking will be canceled. You should make a claim within 45 days for domestic tickets, and within 60 days for an international ticket. Please state the reason for the refund in the comments section.
  • If you're requesting a refund of your ticket due to the suspension of flights between Doha and Dubai, please mention this in the comments section of the form.
Please select your title, first name, and last name
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Please provide details for all passengers who require refunds.

Refund Type

Passenger Details
Where did you pay? Required information

You don’t have to add any comments or feedback; however, if you’d like to enter any additional information you can do so. It’s recommended that comments be entered in English. Please note that entering comments will delay the refund while your comments are reviewed.

Please avoid using characters such as the and or double prime symbols, the less-than and greater-than symbols, the left and right brackets, the plus and equals signs, the backslash, or the vertical bar character.

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