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Operational changes

Last updated: February 4, 2017, 17:40 Dubai (GMT+4)

Update on US entry requirements - 4th February 2017

As directed by the U.S. Customs and Border Protection (CBP), nationals of the seven affected countries listed below and all refugees seeking admission presenting a valid, unexpired U.S. visa or Lawful Permanent Resident (LPR) card (Green Card) will be permitted to travel to the United States. 

Entry requirements to the U.S. may change, and travellers are advised to check the latest information prior to travel. 

Emirates will continue to comply with guidance provided by the U.S. Customs and Border Protection.


Last updated: 28 January 2017, 22:07 Dubai (GMT+4)

Changes to entry requirements to the United States

The U.S Customs and Border Protection has issued an Immigration Advisory Notice with regards to new U.S immigration entry requirements affecting the nationals of the following countries:

Sudan, Libya, Somalia, Syria, Iran, Iraq, Yemen

Nationals from these countries may travel to the U.S. only if they are in possession of a permanent resident card (Green card) or any of the below visas:

  • A1 & A2 (Government Officials and immediate family)
  • C2 (Travel to U.N.)
  • G1 & G2 (Representative & employees of international organisations)
  • G3 & G4 (Representatives to and employees of international organisations)
  • NATO

For more information, please visit the U.S. Customs and Border Protection site.

Emirates is offering rebooking and refund options for affected passengers who are booked to fly to/from the USA between 28 January and 28 February. Terms and conditions apply.

Please contact your booking agent if you need to change your travel arrangements.

Last updated: April 25, 2016, 11:06 Dubai (GMT+4)

UAE visa for GCC residence permit holders
As of April 29, 2016, GCC residence permit holders will need to apply for a UAE visa before arriving in Dubai.

Last updated: April 11, 2016, 11:48 Dubai (GMT+4)

Baggage policy for Africa

For tickets issued on or after April 15, 2016
For itineraries beginning from any destination in Africa, the piece concept applies. Customers beginning their journey in Africa are allowed two bags of up to 23 kg each in Economy Class, and two bags of up to 32 kg each in First Class or Business Class. This will apply regardless of the country in which the ticket was purchased. If the free baggage allowance is exceeded, excess charges apply.

For tickets issued before April 15, 2016
The baggage allowance for passengers with tickets issued before this date on journeys originating in Africa will continue to be based on the weight concept. This applies regardless of the date of travel. If the free baggage allowance is exceeded, excess charges apply.

To see details of the baggage policies and the excess baggage rates for your trip, please use our baggage allowance calculator.