You can use this form to submit feedback on your experience with Emirates.
Click Continue to view our form (currently available in English only).
If you're an Emirates Skywards member, please log in to populate your profile information.
We’re sorry to hear that you aren’t satisfied with your Emirates experience.
If you have a complaint about a flight you recently flew with us, please use the form on this page to let us know. If you’d like to make a refund request for seat selection, please submit a refund request form.
If you need to speak to somebody about an upcoming flight the best way for us to help you is to talk to you. This means we can help you straight away and get the issue sorted in real time. Please contact your local Emirates office number, you can contact us in most of our destinations.
You'll find your booking reference on your ticket. It's the six-character code made up of letters and numbers that appears under your name.
Your ticket number is a 13 character number which can be found near the top of your ticket on the right-hand side. Emirates issued tickets normally start with 176.
Please recheck the airport or city you've entered, or select one from the list
A Property Irregularity Report (PIR) reference number is a unique code that helps us trace your delayed or damaged baggage. It has a combination of 10 letters and numbers, and can be found above your name on the PIR receipt.
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Use the previous entry's flight details
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