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Can I refund my unused/partially used ticket in case of flight disruptions or irregularities?

In light of Health concerns globally, please refer to this page for information regarding cancellation, changes and refunds. 

Yes. In case of flight disruption or irregularities you can request a refund. Cancellation fees do not apply and a full refund will be given for unused tickets. Even if you have a non-refundable ticket, you’re entitled to a full refund. If you have partially used tickets, we’ll refund the value of the unused portion of your ticket.