Terms and conditions

  1. Emirates Skywards members can redeem Miles for select events sponsored by Done Events. Events offered will be at the discretion of Emirates Skywards and Done Events, subject to availability.
  2. Redemption opportunities will be available on a first come basis.
  3. Members can redeem up to two tickets per event.
  4. Event Tickets are non-transferable except as set out in the ticket conditions and cannot be sold or encashed in any circumstances. Tickets cannot be used for commercial or promotional purposes. The Organiser reserves the right to cancel any Event Ticket advertised with the intent of reselling for profit or commercial gain and no refund will be given in these circumstances.
  5. Event Tickets include nothing other than that expressly stated to be included as part of the Event Ticket. The Skywards Member and where applicable their guest will be responsible for all other costs and expenses associated with attending the Event including but not limited to travel insurance, airfares, food, accommodation transfers and any other ancillary costs associated with the attending the Event.
  6. Redemption opportunities will be available up until 10 days prior to the event; i.e. 02 February 2016.
  7. Members are required to provide their eTicket confirmation and photographic ID at the ‘Emirates Skywards’ Ticket Collection booth to obtain their unique ticket and gain entry to the event.
  8. Age restrictions may apply for some events, please refer to www.doneevents.com for details. Proof of age may be required before the Event Tickets can be issued.
  9. Skywards Miles redeemed for event tickets are non-refundable.
  10. Cancellation of the event will be managed by Done Events. Only in the event of cancellations will Skywards Miles be refunded.
  11. Emirates accepts no responsibility for any damage, loss, liabilities, injury, illness or disappointment incurred or suffered by the Emirates Skywards Member or where applicable their guest as a result of purchasing or utilizing the Event Ticket or attending the Event.
  12. The Organiser reserves the right to reallocate or cancel the Event in whole or in part without notice, for any reason. In such cases a refund of Skywards Miles shall be given. The Emirates Skywards Member agrees that Emirates shall not be liable as a result of any cancellation of the Event by the Organiser and no compensation shall be payable to any person in consequence of such action.