If I issue an Award booking before my Miles expire, can I refund the ticket later? Will I also receive all my Miles in my Business Rewards account again?

Refund of a Business Rewards Award ticket is possible – however, Miles will not be credited back to your account if expired, and only taxes will be refunded. To receive a tax refund for an expired Business Rewards Award ticket, please complete the E-Ticket Refund Request form.

In which countries is online booking available?

Where are eTickets available?

I am travelling to a country that requires Advanced Passenger Information (API). Can I still use online check-in?