Is it possible to reroute the return sector on a Business Rewards award booking?

  • You can reroute your award ticket to another location on our route network within the same zone for a fee of USD 25. In this instance, an unused award ticket will be cancelled and your Business Rewards Miles will be credited back to your account (minus any expired Miles). A new ticket will be issued with a new validity period and destination and you will be charged taxes accordingly. 
  • If you wish to reroute your award ticket to a separate zone, you will need to cancel your ticket completely and purchase a new one. 
  • You cannot reroute your award ticket once travel has commenced.

Related questions

How do I pay for taxes, fees and charges applicable to my Business Rewards award booking?
Can I pay partly with Business Rewards Miles and partly cash to reduce the fare and/or Miles needed?
Do I have to pay anything extra for upgrading a booking using Business Rewards Miles? If yes, how do I pay?