Can I book flight rewards and upgrades online?

You can use the Plan and Book tool to spend your Skywards Miles on Emirates flight rewards. You can also use your Skywards Miles to upgrade any existing Emirates flight reservation, including those of friends and family, by going to Manage a Booking, subject to seat availability and applicable upgrade restrictions.*

If you would like to spend your miles on a reward with our other airline, car rental, hotel, and retail partners, just complete the relevant online reward form. After you submit the form, your nearest Emirates Contact Center will get in touch with you to confirm the details. Please allow a maximum of seven working days for the request to be processed, although we will do our best to get back to you within 24 hours.

*Emirates Special tickets can’t be upgraded. Business Class Saver Fare tickets can be upgraded at any time up to six hours before departure. Economy Class Saver tickets can only be upgraded at the time of online check-in, at the airport or on board. Platinum, Gold, and Silver members can also request an upgrade on board. When you purchase your ticket, it will clearly show whether you can upgrade your fare immediately after purchase or if upgrades are only available at check-in. If you need to make other changes, please contact your local Emirates office. If you have booked through a travel agent and have not yet started your journey, we recommend you contact your agent to make any changes. There may be a charge to make changes to your booking, depending on the fare conditions of your ticket.