[ English ]
Skip to main content
Emirates Skywards: Claiming, Purchasing or Transferring Miles

How do Skysurfers claim missing miles?

To claim missing miles on a Skysurfer account for an Emirates flight, the nominated parent or guardian can either call an Emirates Contact Center or email us with the membership number, ticket details, and booking reference. To claim missing miles on a Skysurfer account for a partner transaction, the nominated parent or guardian should email us with account details and copies of the relevant invoices or receipts.

Related questions

How do Skysurfers members redeem miles for Emirates rewards or partner rewards?
Can I book a reward on emirates.com using Miles from a Skysurfers or Emirates Skywards minor account?
Can an unaccompanied minor child of an Emirates Skywards member be upgraded?
Search FAQs