As a Business Rewards Member, do I get access to lounge facilities at the airport?

While Business Rewards doesn’t entitle you to any particular lounge benefits, you still get all the benefits of your current Skywards® tier level.

What should I do if my baggage doesn’t show up at the baggage claim?

What happens to my Business Rewards Miles if my Emirates flight gets cancelled or disrupted and I am transferred to another airline?

If there is any delay or disruption to my flight, who should I contact for help?