FAQs

Can I book flight rewards and upgrades online?

In order to upgrade a flight online:

An eticket must have been issued for each passenger traveling.
The flight must be operated and marketed by Emirates—i.e., no codeshare flights.
The departure time of the flight you wish to upgrade should be at least six hours ahead of the current local time in the departure city.
The dates and flight numbers on your eticket must match the dates and flight numbers on your booking.
If there are multiple passengers on your booking, the online system will attempt to upgrade all of them, and there may not be sufficient miles in your account to do this. In this case, please call your nearest Emirates Contact Center for help.