FAQs

What is a one-way Flex reward?

A one-way Flex reward fare is available if you wish to take a journey from one flight zone to another. You are allowed one stopover on your journey with a Flex reward ticket, but your journey must take one continuous direction.

One-way Flex rewards are offered in all classes of travel, but please note that one-way rewards are not available for travel within a single zone.

You can purchase a one-way Flex reward for 50% of the miles price of a return Flex reward between the same airports.

If I purchase a Skywards Flex fare, does that mean it will be free to change it at any time?

Do I earn the same Miles Accelerator bonus if I have purchased a Skywards Flex or Skywards Saver fare?

Can I still get bonus miles from the Miles Accelerator if I purchase a ticket over the phone or via a travel agent?