[ English ]
Skip to main content

Help Center

What if a travel agent forgets to add the Business Rewards number in a booking?

Travel agents can add a Business Rewards number to a booking provided this is prior to travel; just ask the agent to amend the booking to include the Business Rewards number as per the entries below. 

The GDS entry must contain the Business Rewards number using the exact format below, allowing for spaces between letters where shown:

Galileo entry:SI.EK*1BRWD EK888123456
Sabre / Abacus / Worldspan entry:3OSI EK 1BRWD EK888123456
Amadeus entry:OS EK 1BRWD EK888123456
Apollo entry:@:3OSI EK 1BRWD EK888123456
Farelogix entry:1BRWD EK888123456

1. Replace EK888123456 with the actual Business Rewards membership number. 
2. The traveler’s individual Emirates Skywards membership number must still be entered into the FQTV field. 
3. Once both membership numbers are validated, the Business Rewards number will appear in the REMARKS field. 

If travel has already started, a Business Rewards administrator can claim the miles for the booking. After all travel has been completed, log in to emirates.com and go to the Claim Missing Miles form, available for all Business Rewards Administrators. 

Contact Us

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number only if you have already made a hotel reservation on emirates.com through the service provided by our partner, Tourico. Tourico is unable to respond to queries related to hotels booked as part of a Dubai stopover package or through Dubai Connect or any other Emirates services.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to queries related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.