Help Center

How can I make changes to my booking online?

Most Emirates bookings can be changed online on To make a change, log in to Manage a Booking - if your booking is eligible for online changes you will be shown a link to 'change my booking'. Please note that some bookings - such as those including travel on other airlines excluding Qantas- cannot be changed online.

You can also change some travel details (your contact details, meal preferences, requested seats, frequent flyer number or Chauffeur-drive booking) through Manage a Booking.

If you need to make changes beyond what is available or possible online, please contact your local Emirates office. If you have booked through a travel agent and have not yet started travel on your booking, we recommend you contact them to make any changes.

There may be a fee associated with making changes to your booking depending on the fare conditions of your ticket.

Call us

Your contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email (opens your default email client) if you’re making or have made ticket purchases with our partner Please note that will be unable to answer any questions related to other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.