Help Center

How long are Business Points valid?

Points are valid for two years. They will expire on the next anniversary of your organization’s joining date after the two-year point.

For example, if your organization joins the program in August 2016, Points earned in June 2017 will expire on August 31, 2019. Or, if your organization joined in May 2016, Points earned in October 2016 would expire on May 31, 2019.

Call us

Your contact information will be updated if you change the value in the Choose Your Country combo box.

Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email (opens your default email client) if you’re making or have made ticket purchases with our partner Please note that will be unable to answer any questions related to other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.