Help Center

Can I pay for a booking with my credit card if I’m not the one traveling?

If you’re a Program Administrator, you can pay for online booking on behalf of other employees and guest travelers on your organization's Business Rewards account (providing credit card payments are available for the country of departure).

All Program Administrators, employees, and guest travelers can make payments through their agreement with their local travel agent.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email support@getyourguide.com (opens your default email client) if you’re making or have made ticket purchases with our partner getyourguide.com. Please note that getyourguide.com will be unable to answer any questions related to other Emirates services.


Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.