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My flight has been rescheduled. What happens to my hotel booking?

Your hotel has been booked through our partner, Tourico Holidays. Please contact Emirates for any flight related changes and contact Tourico Holidays for your hotel booking.

The terms and conditions for your hotel reservation determine whether or not you may change or cancel the reservation. The cancelation conditions can be found under Policies in the Manage a Booking section.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.