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How much will I be charged for making / changing / canceling a hotel booking offline?

Transaction TypeCall Centre Booking FeeCall Centre Change FeeCall Centre Cancelation Fee
HotelUSD 19.95 per reservationUSD 25 per reservation + supplier fees*USD 25 per reservation + supplier fees*
Dubai Stopover OfferOnline onlyUSD 25 per reservation + supplier fees*USD 25 per reservation + supplier fees*
* Hotel cancelation / change fees which will be charged separately.

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Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.