[ English ]
Skip to main content

Help Center

How can I pay for my hotel booking?

You will need a MasterCard, Visa or American Express card to make an online reservation. The hotel rates offered on emirates.com are pre-paid and the full amount will be charged to your card upon making the booking.

As hotels will be purchased through our partner, Tourico Holidays, the transaction will be stated as ‘Tourico’ on your card statement.

Your card details are sent to Tourico through a secure server, which encrypts all personal and card information.

You can find more details about what's included in the room rate in the information for your hotel room.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel booking

Hotel booking

Tel:

Please call this number for hotel booking queries only (excluding Dubai Stopovers). This service provided by our partner, Tourico.
Tourico is unable to answer any Emirates related queries.

Car rental

Car rental

Tel:

Please call this number for car hire queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer any Emirates related queries.

Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to file a claim.