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How much will each message cost?

This Emirates service is complimentary, but the mobile service provider you are connected to may apply their own charges. This depends entirely on your mobile network, however email alerts will always be free of charge.
View the list of providers here.

In order to sign up to receive alerts, you must be the owner of the email address and/or mobile phone, or a lawful user of it who is authorised to incur any charges that may be applied.

Call us

Flights and Emirates services


Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number for hotel reservation queries only (except Dubai Stopovers). This service is provided by our partner, Tourico.
Tourico is unable to answer any Emirates-related queries.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to answer queries related to our Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.