Help Center

What bank transfer options do I have?

There are two types of bank transfer options:

  • Real time payments – real time & online banking  - payment is taken immediately. Ticket are issued automatically and e-mailed to you as soon as payment has been successful.
  • Non-real time payments – offline bank transfers - these payment options will be made available depending on the country of departure and departure date. As these payments cannot be confirmed real-time, Emirates has to wait for the payment to come in to the specific bank account. As soon as the payment is reported as successful, the ticket will be issued. Read about offline bank transfer payment here.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers, and other Emirates services–related queries.

Car rental

Please call this number for car rental questions only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to questions related to Emirates' Chauffeur-drive service or any other Emirates services.

Tours and activities

Please call or email (opens your default email client) if you’re making or have made ticket purchases with our partner Please note that will be unable to answer any questions related to other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.