Help Center

What is PayPal?

PayPal is a safe, easy way to pay. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. Before using PayPal, you need to register with them, and you need to register a method of payment with them, such as a credit or debit card.

When booking online at and selecting the PayPal option, you will be sent to the PayPal website, where you will need to log-on and select one of the payment methods that you have registered with them in order to pay. PayPal will process your payment, and you will then be taken back to, where your booking confirmation and e-tickets will be given. PayPal provides payment to Emirates on your behalf, and your payment method details are not given to Emirates.

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Flights and Emirates services

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

Hotel reservations

Please call this number only if you have already made a hotel reservation on through the service provided by our partner, Tourico. Tourico is unable to respond to queries related to hotels booked as part of a Dubai stopover package or through Dubai Connect or any other Emirates services.

Car rental

Please call this number for car rental queries only. This service is provided by our partner, CarTrawler.
CarTrawler is unable to respond to queries related to Emirates' Chauffeur-drive service or any other Emirates services.

Travel Insurance

Please call this number for general queries or to make changes to your travel insurance policy.

Please call this number if you need to file a claim.