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Help Center

How can I cancel my booking?

Please contact your local Emirates office to cancel your booking.

If you have booked through a travel agent and have not yet commenced travel on your booking, we recommend that you contact them to cancel your booking.

You may receive a refund on an online booking only if allowed by the fare conditions of the booking.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel reservations and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:
Please call this number for general queries or to make changes to your travel insurance policy.

Tel:
Please call this number if you need to file a claim.