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Help Center

How can I log in to emirates.com if I have forgotten my skywards member number?

If you’ve forgotten your Emirates.com user name, click on Forgot your skywards number? on the login page for instructions on how to retrieve your information.

You may also send an email containing your full name and user name to skywards@emirates.com.

Call us

Flights and Emirates services

Tel:
TTY

Please call this number for flights, Chauffeur-drive, Dubai Stopovers and other Emirates services related queries.

HotelCar

Hotel reservations and car rental

Tel:

Hotel booking (excluding Dubai Stopovers) and car rental queries only (service provided by Tourico).
Tourico is unable to answer any flight or Chauffeur-drive service related queries.
Travel Insurance

Travel Insurance

Tel:

Please call this number for general queries or to make changes to your travel insurance policy.


Tel:

Please call this number if you need to file a claim.